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Anmeldelser av Shangri-La Sydney

5 out of 5
Shangri-La Sydney
176 Cumberland Street, The Rocks, NSW

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 1064 av totalt 1777 anmeldelser." "
Rangering på 8 − Bra. 364 av totalt 1777 anmeldelser." "
Rangering på 6 − Grei. 174 av totalt 1777 anmeldelser." "
Rangering på 4 − Dårlig. 94 av totalt 1777 anmeldelser." "
Rangering på 2 − Forferdelig. 81 av totalt 1777 anmeldelser." "

9,2/10

Renhold

8,8/10

Personale og service

8,6/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Nazira

Bodde her 1 natt i november 2022

6/10 – Grei

BEN

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel room with a AMAZING view . Thought an extra $80 for checking in at 2pm vs 3pm seemed a little rough . $30 for an Old Fashioned cocktail was way to expensive for the quality of it .
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Mariana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great stay! Highly recommend this hotel
Bodde her 1 natt i mai 2024

10/10 – Utmerket

VASIF

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved the stay at this property.. excellent staffs and awesome service.. highly recommend this property..
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Nikolay og Thousand Oaks

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Simply the best all around!
Bodde her 1 natt i februar 2024

8/10 – Bra

Paul

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic location
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Raqueliza

Bodde her 2 netter i mai 2024

10/10 – Utmerket

Abdo

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Professional experience
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Yu Yen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Anil

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were amazing!! I would like to name a few like Ruby, Vawana and others!! The staff during morning breakfast were amazing.
Bodde her 4 netter i april 2024

6/10 – Grei

Kathy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bathroom was big and beautiful but the drawer underneath was unstable and came off (Room 3303) Tissue box ran out of tissues. Only one bottle of water in the mini bar. Desperately needed another bottle if there are usually two guests in the room. Had a booking at the Blu Bar. Tapas was delicious but extremely small portions. Felt ripped off as it was $65 a head. View was fabulous as usual. Elevator on the way down at 11am check out time stopped at every level all the way down 33 levels ! Wish they had an express lift !
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Tahlia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a classy stay
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Alexander

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Luxurious
Bodde her 1 natt i mai 2024

10/10 – Utmerket

SUSUMU

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
レストランからの眺めが最高でした。
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Luis

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There's nothing i could ask for! The best accommodation! The altitude breakfast buffet, the food, service and the spectacular view of opera house and harbor view on the top floor is nothing to compare. Its juat breathtaking!
Bodde her 6 netter i april 2024

10/10 – Utmerket

Raqueliza

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We really appreciated the upgrade to a deluxe room that has views of Sydney's iconic sights - Opera House and Harbour Bridge!!! What a lovely treat, thanks so very much Shangri-La!
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Jay

Reiste med familie
Clean and comfortable
Bodde her 4 netter i mai 2024

8/10 – Bra

Ryota

Likte: Renhold og overnattingsstedets bygg og tilstand
エキストラベッドの説明がなかったのが残念 他は良かった
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Daniel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Gillian

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel in a great location
Bodde her 2 netter i mars 2024

8/10 – Bra

Anton

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Greg

Likte: Overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024

10/10 – Utmerket

Patricia

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved our stay here, had a wonderful view from our room and for breakfast on the top floor. Staff were helpful and nothing was too much trouble. Breakfast is fantastic!
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Carmen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were really blown away when we arrived at this hotel after an 11 hour flight. Bellhops and check in staff all in pristine uniforms. It seemed like every guest was dressed in pressed business clothes. Ferraris and BMWs out front. Very fancy. We were in rumpled travel clothes. I don’t even think I had packed clothes for anything other than hiking or the beach. I felt so out of place, but every single employee made us feel like VIPs. From the front bellhop who told us silly stories and gave us great directions to the waterfront to see the Opera House up close to the front clerks who made sure our room was perfect. Room was fabulous and our view of the Opera House amazing. (Get the executive room with the view. Totally worth the extra money.) This hotel is within walking distance to the train station, the harbour and ferries, shopping and of course, the Sydney Opera House. We took the ferry to the zoo and back with no issues. The only complaint I would have is the breakfast. It’s pretty pricey. You get to pick an item on the menu, have access to the buffet and can order a drink like a latte or a cappuccino. The staff are great and the view of the city awesome. It just didn’t taste very good. Everything was really pretty and magazine cover worthy, but most of it was either dry or undercooked. The sun was shining directly in my boyfriend’s eyes the entire time as well. When we asked to lower the blinds a little we were told it would affect the view.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Theo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel, great view, nice beds
Bodde her 1 natt i april 2024

10/10 – Utmerket

Lama og EndeavourHills

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Service
Bodde her 2 netter i april 2024

10/10 – Utmerket

Swapneel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024

10/10 – Utmerket

Raymond

Bodde her 2 netter i april 2024

6/10 – Grei

Riyaz

Reiste med partner
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Probably one of less nicer Shangri-La hotel experiences we've had. Felt the room was a bit outdated. Was not able to enjoy the pool as it was out of service, so we were quite disappointed.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Jennifer

Bodde her 1 natt i april 2024

10/10 – Utmerket

Anita

Bodde her 1 natt i april 2024

10/10 – Utmerket

Zeyu

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
perfect view in high levels.
Bodde her 3 netter i april 2024

10/10 – Utmerket

Candace

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
This was a stunning stay- absolutely beautiful. Staff was polite, professional and so welcoming. Now we’re looking for these hotels around the world😊
Bodde her 1 natt i april 2024

10/10 – Utmerket

Jade

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Unreal stay staff lovely, very easy to get around very central and what amazing views
Bodde her 3 netter i april 2024

10/10 – Utmerket

Naomi

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

4/10 – Dårlig

Firldeal

Bodde her 1 natt i april 2024

10/10 – Utmerket

Tracey og Montclair

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Lovely rooms and very clean! A nice buffet breakfast is optional. Walking distance to the ferries and The Rocks area.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Corinne

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It's a great property. It's worth every cent.
Bodde her 1 natt i april 2024

4/10 – Dårlig

Andrea

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Was very excited to stay at the Shangri-la Sydney. Had just left the Shangri-la Cairns which was fantastic to arrive in Sydney and be checked in by the staff, who weren’t welcoming or friendly. Our bags were mixed up with the other people in our party and we got the wrong suitcases delivered to the room. There was dust in the room and it stayed there for the full 5 nights of our stay. We did have an nespresso machine but only large mugs, had to use the paper cups from the free water machine and requested cups to be sent up and it was just an ordinary cup not an espresso cup (we got these in cairns. Also got free water in Cairns). Went up to the bar, we waited and waited and eventually had to go up and ask for service. There was only three other people in the bar and 5 staff. When we had ordered, the manger ( I’m assuming) pulled our waiter away from making our drinks to move a table. We also went to the downstairs bar at happy hour and just one member of staff on to serve the drinks, and a lot of orders. So a long wait was had. To be honest the only thing going for this hotel was the view. It’s dated, needs totally redone and staff need to be more welcoming. Maybe a trip to the the Shangri la Cairns to see how it’s done
Bodde her 5 netter i mars 2024

4/10 – Dårlig

Jon og Fairfield West

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Unfortunately this was a stay which was missed. Last one was awesome. Got upgraded but bed and room was average. Comfort of bed was awful. Toilet was not flushing main bathroom. Had courtesy of staff knocking on door 11.50pm to turn a provided Bose system off. It was and we checked 45 decibels we simply had background music. Breakfast we had cold meals.. credit to staff offered replacements but it was clear a pre prep meal and stone cold. Def no way the place it was some year’s ago!
Bodde her 1 natt i april 2024

10/10 – Utmerket

Judith

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay at lovely location
Bodde her 3 netter i april 2024

10/10 – Utmerket

Damien og Caves Beach

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We really enjoyed our stay at the Shangri-La - beautiful and well positioned, great facilities and staff were super helpful. Enjoyed a drink in the beautiful ‘Blu Bar’ overlooking the harbour. Totally recommend for anyone looking for a lovely location.
Bodde her 1 natt i april 2024

8/10 – Bra

Glenn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
They need to upgrade their mattresses / toppers. Not very comfortable. Quite hard. Breakfast was good. Especially good service from Hitomi.
Bodde her 2 netter i april 2024

8/10 – Bra

Debra og Vancouver

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were only 2 nights before our cruise, but enjoyed our stay. However, we arrived very early morning and the desk said they would text us when our room was ready, in an effort to prioritize us. They did not text, and we only found out it was ready when we went to the desk later afternoon and asked. Our luggage was even already in there. Also, we booked the 'deluxe darling harbour view' room, but our view was the highway to the bridge, not the harbour. Very disappointing. So don't believe the photos they show for the view from that room. We were on the 6th floor.
Bodde her 2 netter i april 2024

10/10 – Utmerket

terrrence

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic Service
Bodde her 1 natt i april 2024

10/10 – Utmerket

aiden

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our stay was amazing, the staff were very attentive and accommodating, it was our wedding anniversary and they were kind enough to give a complimentary bottle of bubbles and some chocolate which were amazing. Have to call out the horizon club lounge staff on the afternoon and night shift on the 13th April they were all so friendly. Thanks for an amazing weekend stay Shangri-la Sydney team, looking forward to return soon.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Barbara og Grange

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I'm a bit of a frequent flyer here. This time I tried a Premier room (north-east corner, much more window) Nice
Bodde her 4 netter i april 2024

10/10 – Utmerket

Danielle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024

10/10 – Utmerket

Denise

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely loved the hotel
Bodde her 3 netter i april 2024

10/10 – Utmerket

Troy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing place to stay. We always return there.
Bodde her 1 natt i april 2024