Komplett frokost hver dag (AUD 35 per person)

Anmeldelser av Novotel Sydney on Darling Harbour

4.5 out of 5
Novotel Sydney on Darling Harbour
100 Murray Street, Sydney, NSW

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 486 av totalt 1005 anmeldelser." "
Rangering på 8 − Bra. 327 av totalt 1005 anmeldelser." "
Rangering på 6 − Grei. 118 av totalt 1005 anmeldelser." "
Rangering på 4 − Dårlig. 55 av totalt 1005 anmeldelser." "
Rangering på 2 − Forferdelig. 19 av totalt 1005 anmeldelser." "

8,6/10

Renhold

8,8/10

Personale og service

8,4/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Johnny Arne

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
Bodde her 3 netter i desember 2019
Svar fra Richard Holt den 23. des. 2019
Dear Johnny, Thank you for choosing to stay at Novotel Sydney Darling Harbour and taking the time to provide us with feedback. Kind Regards, Richard Holt General Manager

8/10 – Bra

Mark

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is positioned very convieniently in Darling Habor, close to all attractions in the area. Parking in relatively easy in the harbourside carpark. The rooms and clean and tidy, and the beds comfotable. The noise from the building work adjacent to the hotel is quite loud in the daytime.
Bodde her 1 natt i mai 2024

8/10 – Bra

Justin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

Alfredo

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful area, good restaurants
Bodde her 2 netter i mai 2024
Svar fra Hotel Management den 15. mai 2024
Dear Alfredo,Thank you for taking the time to share your feedback on your recent stay at the Novotel Darling Harbour. We appreciate your positive comments and are pleased to hear that you had an overall satisfactory experience.We value your input and will use your feedback to further enhance our services. Thank you once again for your kind words, and we look forward to the opportunity to welcome you again and provide an even more exceptional stay.sincerely,Hotel Management Novotel Sydney Darling Harbour

10/10 – Utmerket

MIGUEL

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and close to everything you need.
Bodde her 5 netter i mars 2024
Svar fra Hotel Management den 12. mai 2024
Dear Miguel,We are truly delighted to receive your outstanding feedback regarding your recent stay at the Novotel Sydney Darling Harbour.Your positive comments have been shared with our entire team, and we are encouraged to continue providing exceptional service. It was our pleasure to make your stay enjoyable, and we look forward to welcoming you back for another wonderful experience.Sincerely,Hotel Management Novotel Sydney Darling Harbour

6/10 – Grei

Leah

Likte: Renhold og personale og service
Bodde her 2 netter i mai 2024
Svar fra Hotel Management den 12. mai 2024
Dear Leah,Thank you for taking the time to rate your recent stay at Novotel Darling Harbour. We are sorry to hear that your experience fell short of your expectations. Please be rest assure that we continuously strive to provide exceptional service and a memorable stay for all our guests. Once again, thank you for choosing Novotel Darling Harbour. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying stay.sincerely,Hotel ManagementNovotel Sydney Darling Harbour

10/10 – Utmerket

Aeljean

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Hotel Management den 12. mai 2024
Dear Aeljean,Thank you for giving us with a great score. We are thrilled to know that you had a wonderful experience during your stay at Novotel Sydney Darling Harbour. Providing exceptional service and ensuring our guests have a memorable stay is our top priority.We appreciate your recognition and look forward to welcoming you back for another great experience in the future.Sincerely,Hotel Management Novotel Sydney Darling Harbour

10/10 – Utmerket

anna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Hotel Management den 13. mai 2024
Dear Anna,We are truly delighted to receive your outstanding feedback regarding your recent stay at the Novotel Sydney Darling Harbour.Your positive comments have been shared with our entire team, and we are encouraged to continue providing exceptional service. It was our pleasure to make your stay enjoyable, and we look forward to welcoming you back for another wonderful experience.Sincerely,Hotel Management Novotel Sydney Darling Harbour

8/10 – Bra

Sophia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Hotel Management den 13. mai 2024
Dear Sophia,Thank you for taking the time to rate your recent experience at Novotel Darling Harbour. We are pleased to see that your overall rating reflects a positive experience. Please be rest assure that we continuously strive to provide exceptional service and a memorable stay for all our guests. Your satisfaction is our top priority, and we regret that we were unable to meet your needs on this occasion.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future and provide you with an even better experience.sincerely,Hotel ManagementNovotel Sydney Darling Harbour

10/10 – Utmerket

Jame aljon

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful place
Bodde her 5 netter i april 2024
Svar fra Hotel Management den 6. mai 2024
Dear Jame Aljon,Thank you for giving us with a great score. We are thrilled to know that you had a wonderful experience during your stay at Novotel Sydney Darling Harbour. Providing exceptional service and ensuring our guests have a memorable stay is our top priority.We appreciate your recognition and look forward to welcoming you back for another great experience in the future.Sincerely,Hotel Management Novotel Sydney Darling Harbour

8/10 – Bra

Kathryn

Likte: Personale og service
Bodde her 4 netter i april 2024
Svar fra Hotel Management den 6. mai 2024
Dear Kathryn,Thank you for giving us with a great score. We are thrilled to know that you had a wonderful experience during your stay at Novotel Sydney Darling Harbour. Providing exceptional service and ensuring our guests have a memorable stay is our top priority.We appreciate your recognition and look forward to welcoming you back for another great experience in the future.Sincerely,Hotel Management Novotel Sydney Darling Harbour

10/10 – Utmerket

Wayne Noel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, very friendly staff with excellent service. Highly recommend dining at the hotel
Bodde her 4 netter i april 2024
Svar fra Hotel Management den 7. mai 2024
Dear Wayne,We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel Management Novotel Sydney Darling Harbour

8/10 – Bra

Richard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Easy reach of central area.
Bodde her 3 netter i april 2024
Svar fra Hotel Management den 30. apr. 2024
Dear Richard,We are truly delighted to receive your outstanding feedback regarding your recent stay at the Novotel Sydney Darling Harbour.Your positive comments have been shared with our entire team, and we are encouraged to continue providing exceptional service. It was our pleasure to make your stay enjoyable, and we look forward to welcoming you back for another wonderful experience.Sincerely,Hotel Management Novotel Sydney Darling Harbour

10/10 – Utmerket

Kayla Marie Francine

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This place is amazing - best location
Bodde her 6 netter i januar 2024
Svar fra Hotel Management den 30. apr. 2024
Dear Kayla,We are truly delighted to receive your outstanding feedback regarding your recent stay at the Novotel Sydney Darling Harbour.Your positive comments have been shared with our entire team, and we are encouraged to continue providing exceptional service. It was our pleasure to make your stay enjoyable, and we look forward to welcoming you back for another wonderful experience.Sincerely,Hotel Management Novotel Sydney Darling Harbour

4/10 – Dårlig

Sepideh

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Only location is great! My room that I stayed in was very dark even though all the lights in the room were turned on. My room wasn’t cleaned properly.. the cleaners didn’t do a good job in cleaning the toilets. Noisy building as well. The walls are thin and you could hear people talk as they walked by my room. The staff half of them not friendly. I wasn’t greeted when I arrived nir were asked how was my stay.
Bodde her 14 netter i april 2024
Svar fra Novotel Sydney on Darling Harbour Management den 1. mai 2024
Dear Sepideh,Thank you for taking the time to share your feedback regarding your recent stay at Novotel Sydney on Darling Harbour. We appreciate your comments and regret that we did not meet your expectations during your visit.We are pleased to hear that you found our location to be convenient. However, we apologize for any disappointment regarding the condition of your room and the cleanliness issues you encountered. Providing a clean and comfortable environment for our guests is a top priority, and we regret that we fell short in this regard. Your feedback will be shared with our housekeeping team for further review and improvement.We apologize for any disturbance caused by noise from the building and the thin walls. We understand the importance of ensuring a peaceful and comfortable environment for our guests and will explore ways to address these concerns.Regarding the staff, we apologize if you did not receive a warm welcome upon arrival or if you were not asked about your stay upon departure. Providing friendly and attentive service to all our guests is important to us, and we regret if we fell short in this regard. Your feedback will be shared with our team for further training and improvement opportunities.We appreciate your feedback, as it helps us identify areas for improvement and enhance the overall guest experience. If you would like to discuss your experience further or have any additional comments, please do not hesitate to contact us directly.Warm regards,Novotel Sydney on Darling Harbour Management

10/10 – Utmerket

Rach

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful property.
Bodde her 2 netter i april 2024
Svar fra Hotel Management den 23. apr. 2024
Dear Rach,Thank you for giving us with a great score. We are thrilled to know that you had a wonderful experience during your stay at Novotel Sydney Darling Harbour. Providing exceptional service and ensuring our guests have a memorable stay is our top priority.We appreciate your recognition and look forward to welcoming you back for another great experience in the future.Sincerely,Hotel Management Novotel Sydney Darling Harbour

8/10 – Bra

Alan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Hotel Management den 23. apr. 2024
Dear Alan,Thank you for taking the time to rate your recent experience at Novotel Darling Harbour. We are pleased to see that your overall rating reflects a positive experience. We strive to provide excellent service and meet the expectations of our guests, and we are glad to hear that we were able to deliver on that during your stay. However, we also acknowledge that there might have been areas where we could have improved your experience further. Please be rest assure that we continuously strive to provide exceptional service and a memorable stay for all our guests. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Sincerely,Hotel ManagementNovotel Sydney Darling Harbour

10/10 – Utmerket

Dat og Houston

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay.
Bodde her 3 netter i februar 2024
Svar fra Hotel Management den 23. apr. 2024
Dear Dat,Thank you for giving us with a great score. We are thrilled to know that you had a wonderful experience during your stay at Novotel Sydney Darling Harbour. Providing exceptional service and ensuring our guests have a memorable stay is our top priority.We appreciate your recognition and look forward to welcoming you back for another great experience in the future.Sincerely,Hotel Management Novotel Sydney Darling Harbour

4/10 – Dårlig

Xiaotian

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
The check in process is very slow and waste of time. Worst mini bar I have ever seen, and without refill. It is close to darling harbor but also closer to a construction site. It’s really extraordinary that I have to contact the reception to get a plug for the bathtub, and the bathtub seems to be quite aged. The placement of a table next to the TV is really lack of consideration. I hit my knee on the corner. And given the corner has been slightly damaged, I think I am not the first one to get hurt there. Anyway, overall, it’s quite an unsatisfactory experience. This is my first time at Novotel and probably the last time.
Bodde her 2 netter i april 2024
Svar fra Novotel Sydney on Darling Harbour Management den 19. apr. 2024
Can you close this one too :) Dear Xiaotian, I want to express my sincere apologies for the challenges you faced during your stay at Novotel Sydney on Darling Harbour. It deeply saddens me to hear that your experience fell short of expectations and left you feeling dissatisfied. Your feedback regarding the check-in process, minibar, room amenities, and the inconvenience caused by the nearby construction site is truly disheartening. Please know that we take your concerns seriously, and we are committed to addressing them promptly to ensure that future guests do not encounter similar issues. We understand how important it is to feel comfortable and valued during your stay, and it pains us to hear that we fell short of providing you with the exceptional experience you deserve. Your comments have been shared with our team, and we will work diligently to make the necessary improvements to enhance the quality of our services and accommodations. We sincerely hope that you will consider giving us another opportunity to exceed your expectations in the future. Should you choose to stay with us again, please do not hesitate to reach out to me personally. It would be my privilege to ensure that your next visit is nothing short of exceptional. Warm regards, Novotel Sydney on Darling Harbour Management

6/10 – Grei

Matthew og Piara Waters

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were very friendly and helpful, rooms were ok, bathrooms could have been cleaner and were abit off putting. Tvs didn’t have streaming services and internet was expensive so just stuck to mobile hotspot. Saying all that it was close to everything and I would stay there again.
Bodde her 5 netter i april 2024
Svar fra Hotel Management den 23. apr. 2024
Dear Matthew,Thank you for taking the time to share your feedback on your recent stay at the Novotel Darling Harbour. We appreciate your positive comments and are pleased to hear that you had an overall satisfactory experience.We value your input and will use your feedback to further enhance our services. Thank you once again for your kind words, and we look forward to the opportunity to welcome you again and provide an even more exceptional stay.sincerely,Hotel Management Novotel Sydney Darling Harbour

8/10 – Bra

Emily og Victoria

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel a bit further from Circle Quay but easy pedestrian bridge across Darling Harbour. Happy hour at the bar on main level and fireworks to be seen Saturday nights from cocktail bar were both highlights.
Bodde her 3 netter i april 2024
Svar fra Hotel Management den 23. apr. 2024
Dear Emily,Thank you for taking the time to share your feedback on your recent stay at the Novotel Darling Harbour. We appreciate your positive comments and are pleased to hear that you had an overall satisfactory experience.We value your input and will use your feedback to further enhance our services. Thank you once again for your kind words, and we look forward to the opportunity to welcome you again and provide an even more exceptional stay.sincerely,Hotel Management Novotel Sydney Darling Harbour

10/10 – Utmerket

Suzy

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely staff, comfortable rooms, great facilities and walking distance to everything
Bodde her 1 natt i april 2024
Svar fra Hotel Management den 23. apr. 2024
Dear Suzy,Thank you for giving us with a great score. We are thrilled to know that you had a wonderful experience during your stay at Novotel Sydney Darling Harbour. Providing exceptional service and ensuring our guests have a memorable stay is our top priority.We appreciate your recognition and look forward to welcoming you back for another great experience in the future.Sincerely,Hotel Management Novotel Sydney Darling Harbour

8/10 – Bra

Nancy Maria

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
10/10 for location. Perfectly located in Darling Harbour. Even though there is construction of a shopping complex in front of the hotel it doesn’t detract. Breakfast is good, although could change it up a bit for longer stays. Beds very comfy - only thing we really didn’t like was having a shower over the bath. Booking an executive room with 2 double beds and harbour views we expected a walk in shower.
Bodde her 6 netter i mars 2024
Svar fra Hotel Management den 23. apr. 2024
Dear Nancy,Thank you for taking the time to share your feedback on your recent stay at the Novotel Darling Harbour. We appreciate your positive comments and are pleased to hear that you had an overall satisfactory experience.We value your input and will use your feedback to further enhance our services. Thank you once again for your kind words, and we look forward to the opportunity to welcome you again and provide an even more exceptional stay.sincerely,Hotel Management Novotel Sydney Darling Harbour

8/10 – Bra

Massimo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Hotel Management den 23. apr. 2024
Dear Massimo,Thank you for taking the time to rate your recent experience at Novotel Darling Harbour. We are pleased to see that your overall rating reflects a positive experience. We strive to provide excellent service and meet the expectations of our guests, and we are glad to hear that we were able to deliver on that during your stay. However, we also acknowledge that there might have been areas where we could have improved your experience further. Please be rest assure that we continuously strive to provide exceptional service and a memorable stay for all our guests. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Sincerely,Hotel ManagementNovotel Sydney Darling Harbour

8/10 – Bra

Daniel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient location to transport. Very comfortable room. Would stay again.
Bodde her 1 natt i april 2024
Svar fra Hotel Management den 23. apr. 2024
Dear Daniel,Thank you for taking the time to share your feedback on your recent stay at the Novotel Darling Harbour. We appreciate your positive comments and are pleased to hear that you had an overall satisfactory experience.We value your input and will use your feedback to further enhance our services. Thank you once again for your kind words, and we look forward to the opportunity to welcome you again and provide an even more exceptional stay.sincerely,Hotel Management Novotel Sydney Darling Harbour

10/10 – Utmerket

Takeda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Hotel Management den 23. apr. 2024
Dear Takeda,We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel Management Novotel Sydney Darling Harbour

6/10 – Grei

Lara

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Hotel Management den 23. apr. 2024
Dear Lara,Thank you for taking the time to rate your recent experience at Novotel Darling Harbour. We are pleased to see that your overall rating reflects a positive experience. We strive to provide excellent service and meet the expectations of our guests, and we are glad to hear that we were able to deliver on that during your stay. However, we also acknowledge that there might have been areas where we could have improved your experience further. Please be rest assure that we continuously strive to provide exceptional service and a memorable stay for all our guests. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Sincerely,Hotel ManagementNovotel Sydney Darling Harbour

10/10 – Utmerket

Stephanie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good value
Bodde her 4 netter i mars 2024
Svar fra Hotel Management den 23. apr. 2024
Dear Stephanie,We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hotel Management Novotel Sydney Darling Harbour

6/10 – Grei

Renata og wyncote

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra Richard Holt den 27. mars 2024
Dear Renata,Thank you for taking the time to share your feedback with us.We appreciate your honesty and would like to apologize if your recent experience did not meet your expectations. We are committed to continuously improving our services and ensuring that all our guests have a pleasant and comfortable experience with us.It is our hope to have the opportunity to welcome you back in the future and provide you with a better stay.Best regards,Hotel ManagementNovotel Sydney Darling Harbour

10/10 – Utmerket

Xueyan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Hotel Management den 27. mars 2024
Dear Xueyan,Thank you for giving us with a great score. We are thrilled to know that you had a wonderful experience during your stay at Novotel Sydney Darling Harbour. Providing exceptional service and ensuring our guests have a memorable stay is our top priority.We appreciate your recognition and look forward to welcoming you back for another great experience in the future.Sincerely,Hotel Management Novotel Sydney Darling Harbour

8/10 – Bra

Kai Kwong Lawrence

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location, location, location. The property is located next to Light rail L1 Convention station. You can access to Chinatown, and the rest of the major tourist spots easily. Otherwise, you can walk through the bridge next to the Maritime Museum to the city centre, QVB, Townhall, etc.within 20 minutes. There are a lot of eateries along the Darling Habour waterfront as well. Quality of the hotel is in line with a 4 Stars grade. Room is of good size but the width of the bed is smaller than I expected. However, I have nothing to complain about.
Bodde her 3 netter i mars 2024
Svar fra Hotel Management den 26. mars 2024
Dear Kai Kwong Lawrence,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed our location. It's also great to know that you found our hotel to be of good quality, with spacious rooms.We appreciate your comments regarding the bed size, and we will certainly take this into consideration for future improvements. Your satisfaction is our priority, and we are glad that overall, you had a positive experience with us.We look forward to welcoming you back for another enjoyable stay!sincerely,Hotel ManagementNovotel Sydney Darling Harbour

10/10 – Utmerket

Kazuo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Richard Holt den 27. mars 2024
Dear Kazuo,Thank you for giving us with a great score. We are thrilled to know that you had a wonderful experience during your stay at Novotel Sydney Darling Harbour. Providing exceptional service and ensuring our guests have a memorable stay is our top priority.We appreciate your recognition and look forward to welcoming you back for another great experience in the future.Sincerely,Hotel Management Novotel Sydney Darling Harbour

4/10 – Dårlig

Jelena

Likte: Personale og service
Likte ikke: Renhold
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Joyce

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Novotel was very comfortable and relaxing. Staff were always very helpful. The location suited us really well.
Bodde her 2 netter i mars 2024
Svar fra Hotel Management den 26. mars 2024
Dear Joyce,Thank you for your glowing review of Novotel Sydney Darling Harbour! We are delighted to hear that you found your stay comfortable and relaxing, and that our staff were able to assist you throughout your time with us.We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future!sincerely,Hotel ManagementNovotel Darling Harbour

10/10 – Utmerket

Ali

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to darling harbour
Bodde her 5 netter i mars 2024
Svar fra Hotel Management den 26. mars 2024
Dear Ali,Thank you for your perfect rating and for choosing to stay at Novotel Sydney Darling Harbour! We're thrilled to hear that our proximity to Darling Harbour enhanced your experience with us.We hope to have the pleasure of welcoming you back for another fantastic stay in the future!Best regards,Hotel ManagementNovotel Sydney Darling Harbour

8/10 – Bra

Thomas

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Sehr gute Lage, viele Restaurants zu Fuss erreichbar. Hoteleinrichtung ist zwar schon etwas älter aber immer noch ok. Pool ist sehr klein und nichts einladendes. Frühstück ist ok, es hat alles was man braucht. Fähre ist auch zu Fuss ereichbar
Bodde her 5 netter i mars 2024
Svar fra Hotel Management den 26. mars 2024
Dear Thomas,Thank you for your feedback. We're glad to hear that you enjoyed our location and that you found many restaurants within walking distance. We also appreciate your comments and we will look into how we can improve our offerings.We apologise that our pool did not meet your expectations. We will take your feedback into consideration to see how we can make our pool area more inviting.Nevertheless, we hope to have the opportunity to welcome you back in the future.sincerely,Hotel ManagementNovotel Sydney Darling Harbour

8/10 – Bra

Livia

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Nice atmosphere and friendly staff
Bodde her 6 netter i mars 2024
Svar fra Hotel Management den 26. mars 2024
Dear Livia,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the atmosphere and found our staff friendly during your stay at Novotel Sydney Darling Harbour.We look forward to welcoming you back again soon.Warm regards,Hotel ManagementNovotel Sydney Darling Harbour

10/10 – Utmerket

Danielle

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really enjoyed our stay. Hotel lobby area had a great vibe, staff were friendly and helpful. Excellent block out blinds in the room. Would recommend.
Bodde her 1 natt i mars 2024
Svar fra Hotel Management den 26. mars 2024
Dear Danielle,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed your stay. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Sydney.Best regards,Hotel ManagementNovotel Sydney Darling Harbour

6/10 – Grei

Katrina

Forretningsreisende, Reiste med familie
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Didn’t like that we had to pay for internet. I have not come across a hotel where we need to pay. There was only 1 USB port, the rooms have cable connection,very outdated. Bathrooms needed an upgrade very dated and the light flickered. I was a little disappointed in the rooms. The location is great and so were the staff. The cleaning ladies were very efficient. Staff were friendly and helpful.
Bodde her 5 netter i mars 2024
Svar fra Hotel Management den 27. mars 2024
Dear Katrina,Thank you for taking the time to share your feedback with us.We appreciate your honesty and would like to apologize if your recent experience did not meet your expectations. We are committed to continuously improving our services and ensuring that all our guests have a pleasant and comfortable experience with us.It is our hope to have the opportunity to welcome you back in the future and provide you with a better stay.Best regards,Hotel ManagementNovotel Sydney Darling Harbour

10/10 – Utmerket

Sarah

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Close to Sydney fish market.
Bodde her 2 netter i mars 2024
Svar fra Hotel Management den 26. mars 2024
Dear Sarah,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that our proximity to the Sydney Fish Market added value to your experience. We hope you had a wonderful time exploring the area, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,Hotel ManagementNovotel Sydney Darling Harbour

8/10 – Bra

Helen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location good
Bodde her 4 netter i februar 2024
Svar fra Hotel Management den 26. mars 2024
Dear Helen,Thank you for choosing to stay with us and for taking the time to share your feedback. We're glad to hear that you found our location convenient for your needs.We hope to have the opportunity to welcome you back again soon.Best regards,Hotel ManagementNovotel Darling Harbour

10/10 – Utmerket

Tiarna

Likte: Renhold og personale og service
The bathroom is outdated and the area around is hard to get to (darling harbour)
Bodde her 1 natt i februar 2024
Svar fra Hotel Management den 26. mars 2024
Dear Tiarna,Thank you for your feedback and for choosing to stay with us. We appreciate your comments regarding the bathroom and accessibility to Darling Harbour. We are constantly working on improvements, and your input helps us to prioritise areas for enhancement. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.Best regards,Hotel ManagementNovotel Darling Harbour

8/10 – Bra

Melissa

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
Property looks a little tired and could do with some upgrades , however staff were very abiding and friendly and the buffet breakfast was excellent with good views over the harbour.
Bodde her 1 natt i februar 2024
Svar fra Hotel Management den 27. mars 2024
Dear Melissa,Thank you for choosing Novotel Darling Harbour and providing your feedback. We are delighted to see that you had a positive experience during your stay.We are committed to providing excellent service and ensuring that our guests have a memorable stay. It is gratifying to know that we met your expectations and that you were satisfied with your overall experience.Your feedback is greatly appreciated, as it helps us understand what we are doing well and how we can further improve. We will share your comments with our team as a source of motivation and to recognise their efforts in providing outstanding service.Thank you once again for your kind words, and we look forward to welcoming you back in the future for another enjoyable stay.sincerely,Hotel ManagementNovotel Sydney Darling Harbour

8/10 – Bra

Yuto

Bodde her 1 natt i februar 2024
Svar fra Richard Holt den 27. mars 2024
Dear Yuto,Thank you for giving us with a great score. We are thrilled to know that you had a wonderful experience during your stay at Novotel Sydney Darling Harbour. Providing exceptional service and ensuring our guests have a memorable stay is our top priority.We appreciate your recognition and look forward to welcoming you back for another great experience in the future.Sincerely,Hotel Management Novotel Sydney Darling Harbour

10/10 – Utmerket

Jan-Erik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024

8/10 – Bra

Nancy

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Dimension Data

Bodde her 12 netter i februar 2024

10/10 – Utmerket

Caroline

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Our room was a good size with blackout blinds. Beds were clean and comfortable. The breakfast choice was especially excellent for gluten free requirements. Staff were friendly and helpful.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

AYUKO

Bodde her 4 netter i februar 2024
Svar fra Hotel Management den 26. mars 2024
Dear Ayuko,Thank you for your excellent rating! We are delighted to hear that you had a wonderful experience during your stay with us.We hope to have the pleasure of welcoming you back for another fantastic stay in the future.Best regards,Hotel ManagementNovotel Darling Harbour

8/10 – Bra

LOUISE

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Overall a great hotel. Enjoyed our stay. Very convenient with good sized rooms and facilities close by or within.
Bodde her 1 natt i februar 2024