Hoteller i Sycamore

«Loved staying here!! It was clean and well located. Breakfast was great and staff was very pleasant and helpful!!»

«Very clean»

«Fint for en natt eller to.»

«They started laying carpet and had blocked the doorway. They were so helpful and very concerned about my safety. (I use a cane). They helped me get the luggage cart from the entry, over the blocked doorways and back out to the lobby after I had loaded it. The desk manager helped me take the cart akk the way to my car and helped me Unload it. He definitely went beyond with kindness. I am already booked in for my return trip home. Excellent halfway point between my friends home and mine.»

«The breakfast was disappointing with very limited selection and no hot tea available.»

«Very nice rooms. Breakfast was good. Staff were very friendly.»

«Very helpful staff..- from manager to everybody at the check in, as well as breakfast personnel and cleaning! Impressed over this hotel :)»

«Best stay at Dekalb»

«The bed was comfortable and the water hot. Definitely needs some updating. They need a better handyman. Caulk around the base of the tub looked terrible. It was very hard to close my door to get it to stick & lock. It needs adjusting. It shouldn’t take me 5 tries of slamming the door to get it to catch. My shower curtain needs replacing. Refrigerator motor noisey Staff was nice. They’re trying hard to make things better. I give them a B+.»

«Couldn’t use the pool and didn’t make us aware of it»

«I didn’t stay here they canceled my reservation due to them being fully booked and then they didn’t return my money for them canceling my reservation so I can’t rate the rooms but the service I received was horrible and unfortunately unprofessional for not refunding me my money it was you who cancelled my reservation that was already paid for in full»

«I’m sure after Reno is done it will be great. However while we were there,we come home and find our room open and belongs moved so our air could be removed and cleaned. Contacting us before would have been nice. Return back the next day and carpet in hall and molding being removed. Nails from molding and carpet tack sticking up in front of our door. For these rest of our stay we walked on dirty concrete floors. How considerate management could have been to offer a discount for the noise, ...

«Very pleased with my stay clean room continental breakfast!»

«The hotel is quite dated and the bathroom could have been cleaner, but the value for money was good.»

« Have stayed here before. "Renovation " has been going on for 3 years. Great location, average property, some staff are not helpful. Marriott needs to take it over, get the upgrades done, work with staff to improve attitude»

«Very disappointed with this stay. We waited over 30 minutes at the front desk before anyone checked us in, and when someone finally arrived, he acted like he didn’t want to be there. After checking in, we went to the room only to find it was already occupied. We returned to the front desk and were given another room, but that one was also unacceptable. The floor was sticky, the bed looked cheap, and the sheets were soiled and had hair in them. The bathtub also had visible dirt. At that point, we ...

«The staff was very kind. The room doesn’t have carpet however there was a lot of hair on the floor and in the tub. I think it’s great they have an area for people to hangout and bbq. However we were there on business and needed to rest… doesn’t make sense to have that outside of someone’s room. Again, really appreciate the staff being so kind.»