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Anmeldelser av The Grand Hotel Swansea

3 out of 5
The Grand Hotel Swansea
Ivey Place High Street, Swansea, Wales

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 246 av totalt 636 anmeldelser." "
Rangering på 8 − Bra. 234 av totalt 636 anmeldelser." "
Rangering på 6 − Grei. 96 av totalt 636 anmeldelser." "
Rangering på 4 − Dårlig. 40 av totalt 636 anmeldelser." "
Rangering på 2 − Forferdelig. 20 av totalt 636 anmeldelser." "

8,4/10

Renhold

8,6/10

Personale og service

7,8/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Verifisert reisende

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Signy Kristin

Bodde her 1 natt i august 2022

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2018

8/10 – Bra

Vidar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfekt hotell rett ved jernbanen og 15 min gange til Liberty stadium. Anbefales !

10/10 – Utmerket

Shola

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Good customer service and the property is very clean and contemporary
Bodde her 2 netter i mai 2024

6/10 – Grei

Pablo

Reiste med partner
Likte: Personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Good client attention however the building and facilities are old. In some areas it smelled as pipes
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Helen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were welcoming and extremely supportive and friendly The food was amazing and breakfast choice plentiful Our room was a great size It was noisy outside but the location couldn’t be faulted Parking was so easy Would most definitely return if I needed to go back to Swansea
Bodde her 2 netter i mai 2024

8/10 – Bra

atul

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great experience in swansea.
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Christine

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
We tried to stay there. It stinks & there’s no a/c. Very stuffy. We had to leave. Appears to be an old style heritage hotel. Small lift. Hallways are narrow. Up and down several short stairways. Not recommended
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Glyn

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice room, comfortable bed and a good welcome. Definitely happy to return.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Philip

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Great location. Helpful and accommodating staff. Comfy bed and bedding… excellent shower. Excellent location…. Steps from train station…. Easy walk to bus station and many restaurants. Only negative…. Found the scented air in hallways and common areas overwhelming.
Bodde her 3 netter i april 2024

8/10 – Bra

Stephen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Robert

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I only stayed one night but it was a very comfortable one and the staff were very helpful. The venue is next to the station, so very convenient from that perspective.
Bodde her 1 natt i april 2024

4/10 – Dårlig

James

Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Swansea is a fine city; but this hotel does it no favours. No-one on reception on arrival. I had to leave and come back some time later. The room was not satisfactory and did not come up to its on-line appearance. No useable desk. No USB connections for re-charging. Slow internet when connected. The manager was not helpfu. Hotel to be avoided.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Emma

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely modern room with a bath tub. Will definitely be returning.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Emily

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Really nice place! Bed was so comfy wanted to pack it up and take it home with me 💯
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Sharon

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff went above and beyond especially Julie who served out afternoon tea and breakfast, a lovely lady, she gave great recommendations and was so friendly. Food was delicious, great value for money, room was spacious, will happily stay again thank you x
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Helena

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very friendly hotel. Very clean and a great breakfast. Will definitely be staying at The Grand Hotel Swansea again. 😊
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Lucia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

6/10 – Grei

Tim

Likte ikke: Renhold
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Anna

Bodde her 1 natt i mars 2024

8/10 – Bra

THAVACHELVAN

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Cheri

What a great trip it was lovely the staff were great the food and drink was lovely I will be going again
Bodde her 1 natt i februar 2024

8/10 – Bra

Iajaz

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Good Central Location
Family trip visiting, good location with convenience of amenities close by. Late night party in the hotelwas very noisy poor sound proofing and had to complain with no immediate resolution.
Bodde her 2 netter i februar 2024

2/10 – Forferdelig

Nicholas

Bodde her 1 natt i februar 2024

8/10 – Bra

Richard

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Thomas

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Avoid
Smelt bad: strong fragrance everywhere. No ventilation in room. Steamed up. No dinner available, so not really a hotel at all.
Bodde her 1 natt i februar 2024

8/10 – Bra

D

Forretningsreisende
Likte: Personale og service og romkomfort
Good hotel
Nice hotel. Bad bits. Window was broken so noisy but jammed a towel to hold the handle closed. Shower drain was blocked. Room was a little basic but modern and comfortable. Good bits. Restaurant was great - probably the best hotel breakfast I have had in a long time. Evening meal was good - steak overcooked but apologised and it still tasted amazing. Nice vibe and surroundings. Staff were friendly.
Bodde her 1 natt i februar 2024

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Otherwise comfortable enough!
Carpet not hoovered, Top sheets clean but mattress protector had blood stains on 2 out of 3 of the beds, basin drained v slowly so half filled as brushed teeth even though plug not in. Otherwise comfortable enough! One window closure broken so v noisy with people going back and forth to railway station next door...
Bodde her 1 natt i februar 2024

8/10 – Bra

Emyr

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Room was so nice and clean the whole hotel was so nicely decorated and clean everything about this stay was perfect
Bodde her 1 natt i februar 2024

8/10 – Bra

leigh

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ok
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Heather

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic hotel, very convenient for us as a couple who travelled for one night by train. Have used premier Inn but wouldn't return as The Grand so much nicer.
Bodde her 1 natt i februar 2024

8/10 – Bra

Matt

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Dyllan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing
It was an amazing experience staff are some of the friendliest ive met. 10/10
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Stewart

Bodde her 1 natt i februar 2024

8/10 – Bra

Chris

Likte: Personale og service og romkomfort
Night out in Swansea
Friendly staff, good value, hotel quite worn and damaged. Great location for public transport by railway station but no noise from trains could be heard.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Martin Nicol

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
staff were very helpful
Bodde her 2 netter i februar 2024

10/10 – Utmerket

RICARDO

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place to stay in Swansea
Wonderful hotel, recommended!
Bodde her 2 netter i januar 2024

6/10 – Grei

Fred

Likte: Renhold og personale og service
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Naiara

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i januar 2024

8/10 – Bra

Laima

Bodde her 1 natt i januar 2024

4/10 – Dårlig

Laura

Reiste med familie
Likte ikke: Fasiliteter
Brilliant bath - water pressure & temperature was great. Bathroom was huge, however toilet was dirty. Pillows were very flat, old & lumpy. When we phoned to request new ones we were advised the room already had adequate pillows & that they might not have enough spare ones. When we received new ones, they were exactly the same as the ones the room already had. The mattresses were very uncomfortable. The hallway to our room smelt very musty. Check in staff & night concierge were inattentive & uninterested. Very noisy traffic & pedestrians - room was not sound proofed. There was no information in our room regarding wifi, places to eat, hotel facilities, etc. The coffee mugs were dusty, as was the floor. Overall a really disappointing stay. Honestly couldn’t wait to leave. We had really looked forward to our stay.

8/10 – Bra

Debra

Bodde her 1 natt i januar 2024

4/10 – Dårlig

James

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is well located and the staff are nice. That is where the positives end - the upkeep is poor - the lift wasn't working and all communal areas stink of air freshener - it was thick and horrible to breath. The breakfast was terrible. The negatives far outweigh the positives so best avoided.
Bodde her 3 netter i januar 2024

4/10 – Dårlig

Aaron

Likte: Romkomfort
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023

8/10 – Bra

Yvonne

Reiste med en gruppe
Likte: Personale og service og fasiliteter
Mixed feelings about this hotel - guess it depends on which room you’re given. But very friendly and welcoming staff/front desk. Despite reviews that the rooms were refurbished, the room I was assigned to had many problems, and I doubt it was actually refurbished. The sealed windows had rain water sipping in, the mold on the walls beside the window is telling that this has gone on for awhile. The bed’s head rest does not fully go against the wall, so you can see a layer of dust when reaching to use the power sockets or switches beside the bed. The shower only had scalding hot water, was not able to shower. Informed the (same) friendly staff the next morning about the leaking windows, and he changed the room for me as I stayed more than 2 night. The next room was way better - window that opened (for ventilation) yet no rain sipping in when closed. Shower worked perfectly.
Bodde her 3 netter i desember 2023

8/10 – Bra

Crystal og ellettsville

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Morgan

Bodde her 1 natt i desember 2023

6/10 – Grei

K

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 1 natt i desember 2023