Hoteller nær Swan Lake

«Beautiful place with spacious suites and great staff»

«Under construction lots of disruption , really dirty»

«The Hot tub was ice cold When I complained about it, the staff was rude to me, and all they would do to fix the problem was to have someone "look into it" It was late after a long day of travel. I told the staff that this was unacceptable, and that I expected a full refund so I could find a different hotel with a functional hot tub. The staff refused, and the hotel management refused to compensate me in any way. I guess Best Western is desperate for every booking they can manage to secure.»

«We only stayed for one quick night, but have stayed here before and had a great experience thus stayed here again. Great value for money and would highly recommend.»

«We absolutely love staying at the Vernon Lodge! Always highly recommend.»

«Great property»

«Room was ok. I was on the lower floor facing the card lock so all night I got to listen to trucks revving their engines. Area feels a bit sketchy, and it didn't help they share a small parking lot with another hotel so I ended up parking on the street three blocks away and carrying my stuff. Room barely had shampoo, no conditioner just an empty bottle and when I was checking in there was another guest complaining about the same thing - and after he left the front desk person told me he was a ...

«Its not a destination sorta hotel. The traffic could be heard but wasnt as bad as it could have been after 10pm’ish. Was it the right price to sleep & shower- yes.»

«The receptionist was very nice, so I have no complaints about the customer service. However, I don't think the hotel looks like the pictures, so we were all quite disappointed when we arrived. We found hair in the bed sheets and the carpet was full of stains. It was dusty and gave the impression that it was an old hotel that had not been maintained properly. In addition, the walls were very thin, so you could hear when your neighbor was using the bathroom. I was there for one night with my ...

«this is an older hotel but the rooms are clean and a good size. Easy walking to a few restaurants. Our 2nd time here. Would stay again»

«Very limited parking, have to park early evening or you won't have a spot for the night, small basis pool that is extremely echoey. Hard to be in the area if multiple people are in the pool. Especially kids. Rooms were small, but did the job. Bathroom was small but works, tub is very narrow and tight. Water pressure and shower head was good. Room had a small fridge and microwave. Overall a decent stay if your looking for a basic stay and smaller beds.»

«The bathroom fan was very loud Clearly needs maintenance. Otherwise clean and tidy»

«Yes everything was good»

«No hot water for shower, no cleaning , not recommended»