Hoteller nær Susquehannock State Park

«Sleeping was challenging. We had a person walking around all hours of the night above us. That would be okay typically but in this hotel the floor boards creek so loudly that it kept us awake. I ask the front desk manager when we checked out if they get complaints about the floors. They do! She however was very accommodating and we received a discount on our room. Request a top floor in this hotel and remember people below will hear you walking around.»

«The cottage was a very clean, cozy, well-decorated, and warm place with a comfy bed!. A great home away from home stay for the Christmas season. We LOVED our stay and would definitely stay there again!»

«We were in Lancaster for the night. We were happy with the hotel. It was clean, I loved that it was all about the art and located in a historic building. The location was great and we walked almost everywhere. »

«Staff was not responsive with request for towels and room cleaning. How to call 4 times for a one day visit. Furniture in the room was disappointing. No rugs, no chairs or desks. Disappointing.»

«Everything was great»

«Vi hadde et veldig fint opphold på Hawthorn. Hotellet ligger sentralt (kort kjøretur) unna ift de aktivitetene vi oppsøkte. Kort biltur til Tanger outlet, kort vei til golfbanen, for en ettermiddagstur, og kort vei til Walmart. Det er også en kort kjøretur å komme seg ut i området der Amishfolket bor. Hawthorn er et veldig greit alternativ å bo på i Lancaster. Vi har bodd der flere ganger på tidligere, reiser og sjekker gjerne inn igjen. »

«HELT FANTASTIAK!! Et opphold vi aldri vil glemme!!»

«Walked in and lobby looked and smelled like a 1979 bowling alley. I was exhausted and had a long day so I grab the keys to the room. The hallway to the room and the room itself still had a musty cigarette smell, so went straight back to front desk. Booked through Expedia so hotel couldn’t give me a refund. When I called Expedia they said the hotel refused to give me a refund initially and then after 2 hours on the phone they refunded only 1 of the 2 days. Ernie is a poor example of hotel ...

«we were given a room next to the elevator. we heard noise»

«Greatest team ever»

«I don’t like that the only coffee available is in the room, whereas other hotels have coffee in lobby 24/7 nor was there a variety of food and snacks available to purchase»

«Our room smelled like weed. The room keys frequently stopped working and needed to be replaced. It was very inconvenient. I asked to be placed close to the elevator but we were probably the third room away from the end of the hallway.»

«This hotel needs a makeover. Tired decor, broken lighting in the room (could not read) and the room needs a thorough clean: telephone and hairdryer were dirty. Would not stay again.»

«The staff was extremely friendly.»

«I got there and my room only had one bed in it. I had to wait two hours for my room to be ready on Saturday. I got back to my room and my bed and desk were covered in ants. The manager suggested that I brought the answer in getting me another room. I would never stay here again.»

«Clean room»

«The room was clean, spacious and comfortable and modern. The updated made to the property is a nice upgrade.»

«Room was dirty. The pool was cloudy like it hasn’t been cleaned. I had to wait each time I needed to talk to someone at the desk.»