Hoteller i Sungai Kelau

«We have been treated as Royal Family. Evening staff from reception wearing black was not friendly. But others all from front office, house keeping, room service, driver all were nice to us.»

«There are kitchen cabinets but nothing apart from a kettle and 2-3 cups. Would appreciate a microwave or some plates and forks and knifes»

«This hotel is listed as five star. To be honest it should be removed from Hotels.com. It is a one star at best. Worn down. Had to search for the reception. The room had an intens smell of industrial cleaning chemicals. Probably to hide the smell of mould. Absolutely nauseous smell. It was not clean and it was run down. View was straight into a concrete wall, and this was supposed to be a suite. The shower did not have warm water. For several hours there was drilling noise in the room to be heard ...

«Cleanliness was perfect and nice view»

«Parking ok»

«stopover ist es ok. sehr freundliche Mitarbeiter»

«Easy to locate, nice view from our room. There is a food mall on the ground floor with cafes and restaurants. Excellent place to stay for a few nights in Genting Highlands!»

«The breakfast options were quite limited, and food items were frequently not replenished unless specifically requested by guests. To make matters worse, the coffee machine was out of order, with management attributing it to peak season wear — an excuse that falls short of the standards expected at this level. Overall, the property does not quite live up to its 4-star rating. The one saving grace is its convenient location. For those seeking a genuinely superior experience, The Chateau nearby is ...

«No toilet paper. Unit has moldy air conditioning units. Couldn’t sleep in bedroom. Checkin process was terrible. Self checkin which took 45 minutes»

«Property and room looks nothing like advertised. This is a not a hotel, but an managed apartment.»

«Staff are friendly n helpful »

«the bed is not plush type, can feel the springs :/ hard on the edges so when you try to get off the bed it can be quite uncomfortable when dangling legs over the edge of the bed. toilet is well maintained, clean. staff receives most points for being courteous and kind.»

«Don't stay here. It is a F-ing ghost town. Just you and no one for miles around. No food, no water, no restaurant. Every "amenity" they advertise shut down (except the golf course). And good luck finding a grab to take you back home. I left early and took the loss.»

«Great place»

«Room was cleaned and ambients was great. Only thing was price was slightly higher, limited food options at the mall. Could attract more guest if price was more adjusted for sure because no it was a residence with no room service. Enjoy the stay nevertheless»