Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The property itself was fine—not particularly many amenities, but clean and did the trick near the gondola. However, a 10 am checkout is unreasonable—especially given that you can’t in into your unit until 4 AM and it won’t be guaranteed until 6 PM. On top of that, there was a long list of checkout courses (multiple lists, each with different items on it), which really ruined the last night and morning. Before booking I even asked about the checkout list—they couldn’t tell me what was on it, but said it wasn’t much. The staff were apathetic and not particularly warm (except the maintenance guy, who was very kind and helpful). However, we shouldn’t be having to deal with maintenance, especially for things like broken appliances and malfunctioning bedroom ceiling fans—especially when you require a 6-8 hour gap between checkout and checkin. We’ve had some amazing rentals, and this one was just sufficient.