Hoteller i Sugar Grove

«Clean room. Friendly / helpful staff.»

«Got off to a bit of a rocky start due th missing towels and a a pillow that hadn’t gotten a pillow case put on. After that things went reasonably well. Breakfast was pretty standard free hotel style. Nice location eat most of the attractions in Jamestown I have stayed here nearly every time visiting my hometown area over the years, from the days of Best Western to now La Quinta. This was one of the best stays.»

«The staff was very friendly»

«Shower wall seemed to have some type of mold under bottom corner soap tray. Otherwise, everything was excellent!»

«The most wonderful and accommodating host, JR. Very safe venue.»

«We spent the night with a group of friends celebrating a birthday. From checking in to checking out the staff was amazing. The restaurant staff especially the twin bartenders provided fabulous service and we’re very friendly. All the food was great and we enjoyed our time listening to the band at night. We will definitely make this an annual event. Thank you.»

«The jet tub took at least a half hour to fill to where the jets kicked in, however the water never got above lukewarm! It took 5-10 minutes for the sink hot water to only get lukewarm! This was unacceptable, we couldn’t even take a shower in lukewarm water! There were communication issues with Expedia and The Hazeltine Owner, not responding to our messages.»

«Where do I begin…initial impression pulling in the parking lot was okay. The motel is about five minutes from Chataqua Institute, which was a great location. Then we got our room. It looked like it was surface cleaned. There was some cereal under the side of the bed, the freezer in the fridge was disgusting, the entire room reeked of cigarettes, and now the bathroom. Floor was very dirty, as was the sink. The exhaust fan was above the toilet, and every time you would go to the bathroom it ...

«My kids and I have a wonderful time every time we stay. Thank you for making it memorable.»

«Please do not stay here! This place is nothing like the pictures shown. Everything is old, falling apart, dirty and has not been maintained for years (2020).. Really serious issues: locks on some doors are broken; empty rooms with no locks, no security on exterior doors that are open 24/7, no room service, no restaurant, no breakfast as advertised, missing lightbulbs everywhere, no phones, no operable sprinkler system, skeleton staff with no resources provided by owner, leaking roof, visible ...

«This is a beautiful property. The rooms are spacious with a gorgeous view of the lake. They have coffee stations on every floor which is very convenient. The staff were all very friendly and helpful.»

«elevator broke, breakfast missing napkins, silverware, towels not replaced, bedspread stained»

«Quiet, comfortable, convenient, and affordable.»