Resepsjon
Sjekk tilgjengelighet

Anmeldelser av Hotel des Vosges, BW Premier Collection

4 out of 5
Hotel des Vosges, BW Premier Collection
3 PLACE DE LA GARE,, Strasbourg, Grand Est

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 187 av totalt 274 anmeldelser." "
Rangering på 8 − Bra. 72 av totalt 274 anmeldelser." "
Rangering på 6 − Grei. 13 av totalt 274 anmeldelser." "
Rangering på 4 − Dårlig. 0 av totalt 274 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 274 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

9,2/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Trond Petter

Bodde her 3 netter i september 2023
Svar fra Claudine Hubscher den 26. sep. 2023
A big thank for your support. Your opinion is a great reward for us.We are so glad to hear that you did enjoy your stay with us.See you soon at l’Hôtel des Vosges de Strasbourg or in one of our 4 hotels of our group La Tour collection. Best Regards,General Manager

10/10 – Utmerket

Maria

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023
Svar fra Claudine Hubscher den 8. sep. 2023
Un grand merci à vous d'avoir pris le temps de partager votre avis sur votre séjour.Nous vous remercions très sincèrement pour ces encouragements.A très bientôt à l’hôtel des Vosges de Strasbourg ou dans l’un de nos 4 hôtels du groupe La Tour Collection.Claudine Hubscher Directrice

10/10 – Utmerket

Camilla Frøland

Bodde her 1 natt i juli 2023
Svar fra Claudine Hubscher den 27. juli 2023
Nous vous remercions de tout cœur d'avoir pris le temps de partager votre expérience.Nous sommes heureux d'avoir pu vous faire vivre ce moment de détente.A très bientôt le plaisir de vous y accueillir une prochaine fois à l’hôtel des Vosges de Strasbourg ou dans l’un de nos 4 hôtels du groupe La Tour Collection.Claudine Hubscher Directrice

8/10 – Bra

Frances

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was easy to find - conveniently close to the rail station & to the old centre of Strasbourg
Bodde her 2 netter i mai 2024

8/10 – Bra

Dulce

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good breakfast but need vegetables/salad option. Infused water was not working on our last day and only 1 coffee dispenser was working. Overall it was a good stay and was adjacent to the train station and to nearby attractions.
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Wayne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Awesome
Bodde her 1 natt i mai 2024

8/10 – Bra

Carmen

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Michael og Botanic Ridge

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent all round Great modern facilities. Fantastic staff. Close to everything for a tourist and opposite the train station. You will not be disappointed.
Bodde her 3 netter i april 2024

10/10 – Utmerket

Pedro

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Un hotel ubicado al salir de la estación de tren, con habitaciones impecables, muy buen descanso. Absolutamente recomendable sin dudas
Bodde her 2 netter i april 2024

8/10 – Bra

Manuelle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Dommage qu'il n'ait pas été possible de se restaurer le soir
Bodde her 1 natt i april 2024

8/10 – Bra

Suk Ying

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

2/10 – Forferdelig

Gisela Danz

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Completely overpriced! Unbelieveble. Never again.
Bodde her 1 natt i mars 2024
Svar fra The Front Desk Team den 12. mars 2024
Dear Dr DANZYou seemed to us very happy to have found a calm and warm place to pass the night after your trains strikes in Germany stopping you to reach home. Please not that you have originally reserved a classic first-price room for which the size and dimensions are shown to you during your booking process. We then later decided to free-upgrade you to a bigger room with a better view, at your request, with no-charge at all.We are sad to read that your expectations were not fulfilled, and we would like to know more about what leads you to such conclusion. At Hotel des Vosges every guest’s words count for our so we keep on improving our customers experience.

8/10 – Bra

Antonio

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El personal muy amable, el desayuno básico pero bueno y especialmente bien ubicado frente a la estación del tren.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Candice Ait

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very comfortable
Bodde her 4 netter i februar 2024

10/10 – Utmerket

Masaaki

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
アクセス便利。とても良いホテル
駅から近く便利。部屋も清潔で設備も必要十分に充実しています。
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

10/10 – Utmerket

lucie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Séjour merveilleux. Tout le personnel a été formidable
Bodde her 10 netter i januar 2024

10/10 – Utmerket

Yuk Shan

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Nice cozy hotel. Excellent location which is just opposite to the main train station.
Bodde her 2 netter i januar 2024

8/10 – Bra

Stijn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

6/10 – Grei

Marc

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Zhen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Jonathan

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We booked this hotel to visit the Strasbourg Christmas market and definitely were not disappointed! The hotel overlooks the main courtyard in front of the train station. It has a lot of large windows with almost a royal feel! The staff is what made this hotel stay incredible! They were very friendly and kind. The hotel itself felt grand and the rooms were large. The bathroom was even larger. The location is prime considering its locale to the main HBF train (2 minute walk). It's about a 15-minute walk to the heart of Old Town but not bad. We found a Laverie (laundromat) about an 8-minute walk away. It was clean and easy to use (1.50 euro for 6 minutes of drying -- be sure to use high heat / 10 euro for washing machine). The area around the hotel is clean and safe. It's quiet. The terrace is nice and the attached cafe is really incredible! It's a very beautiful hotel and cafe. You certainly won't be disappointed!!

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

8/10 – Bra

Sergio

Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Courteous staff but especially the front desk . Property is great overall except their breakfast. Coffee needs improvement and there’s not much selection of eggs (only scrambled eggs are available every day. We stayed five days so we needed more variety including fruit. Thanks.
Bodde her 5 netter i desember 2023

8/10 – Bra

YUKINORI

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

8/10 – Bra

ricardo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bem localizado, perto de tudo. Padrão normal p uma viagem de 2 noites. Boa estadia
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Christina

Bodde her 1 natt i desember 2023

8/10 – Bra

FAN-LUN

Bodde her 1 natt i desember 2023

8/10 – Bra

Charmaine

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Excellent location convenient for train commuters. Huge bathroom which is appreciated but clearly not an optimised use of space. Check-in starts at 4pm which is a far stretch considering check-out is expected by 11am. There was ongoing construction work throughout the day every day and despite informing the staff that the room is not soundproof, they did absolutely nothing to make up for this. Service clearly fell short of 4 stars.

10/10 – Utmerket

Dwayne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Strasbourg Christmas Markets
Perfect location 2 min walk from train station and 10 mins to city centre
Bodde her 3 netter i desember 2023
Svar fra Claudine Hubscher den 5. des. 2023
A big thank for your support. Your opinion is a great reward for us.We are so glad to hear that you did enjoy your stay with us.See you soon at l’Hôtel des Vosges de Strasbourg or in one of our 4 hotels of our group La Tour collection. Best Regards,Claudine Hubscher General Manager

10/10 – Utmerket

Nadine

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Très bon compromis avec le tarif expédia
Bodde her 1 natt i november 2023
Svar fra Claudine Hubscher den 5. des. 2023
Nous vous remercions de tout cœur d'avoir pris le temps de partager votre expérience.Nous sommes heureux d'avoir pu vous faire vivre ce moment de détente.A très bientôt le plaisir de vous y accueillir une prochaine fois à l’hôtel des Vosges de Strasbourg ou dans l’un de nos 4 hôtels du groupe La Tour Collection.Claudine Hubscher Directrice

8/10 – Bra

Frank

Reiste med en gruppe
Likte: Fasiliteter
Friendly service, though a bit run down…
Bodde her 1 natt i november 2023
Svar fra Claudine Hubscher den 1. des. 2023
A big thank for your support. Your opinion is a great reward for us.We are so glad to hear that you did enjoy your stay with us.See you soon at l’Hôtel des Vosges de Strasbourg or in one of our 4 hotels of our group La Tour collection. Best Regards,Claudine Hubscher General Manager

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location is perfect, close to everywhere we go, like it!
Bodde her 2 netter i november 2023
Svar fra Claudine Hubscher den 19. nov. 2023
Your testimony makes us very happy and touches us a lot. Thank you very much!See you soon at the Hotel des Vosges for a next stay or in one of our 4 hotels of the La Tour Collection group.Claudine Hubscher General Manager

8/10 – Bra

Josselyne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice stay
Comfortable and fast
Bodde her 1 natt i november 2023
Svar fra Claudine Hubscher den 14. nov. 2023
A big thank for your support. Your opinion is a great reward for us.We are so glad to hear that you did enjoy your stay with us.See you soon at l’Hôtel des Vosges de Strasbourg or in one of our 4 hotels of our group La Tour collection. Best Regards,General Manager

8/10 – Bra

Vickie

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Claudine Hubscher den 5. nov. 2023
The entire team would like to thank you sincerely for your kind words, which made us very happy.We look forward to seeing you again soon at the Hôtel des Vosges in Strasbourg or at one of our 4 hotels in the La Tour Collection group.Claudine Hubscher Director

6/10 – Grei

MIKA

Likte: Renhold og personale og service
Bodde her 1 natt i november 2023
Svar fra Claudine Hubscher den 5. nov. 2023
We have taken your comment into consideration and will take it into account so that this type of problem does not occur again. I hope you will consider staying with us again so that we may have another opportunity to provide you with a superior experience.Yours sincerely Claudine Hubscher - Manager

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful reception staff. Great location. Room cleaning is poor. Breakfast : standard is poor with products (yoghurts) beyond expiration date.
Bodde her 5 netter i oktober 2023
Svar fra Claudine Hubscher den 31. okt. 2023
A big thank for your support. Your opinion is a great reward for us.We are so glad to hear that you did enjoy your stay with us.See you soon at l’Hôtel des Vosges de Strasbourg or in one of our 4 hotels of our group La Tour collection. Best Regards,Claudine Hubscher General Manager

10/10 – Utmerket

Juan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great
Svar fra Claudine Hubscher den 31. okt. 2023
Muchas gracias por su apoyo. Su opinión es una gran recompensa para nosotros.Nos alegra mucho saber que disfrutó de su estancia con nosotros.Hasta pronto en l'Hôtel des Vosges de Strasbourg o en uno de nuestros 4 hoteles de la colección La Tour. Saludos cordiales,Claudine Hubscher Directora General

10/10 – Utmerket

Christiane

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
c'était une petite escapade d'automne très agréable
Bodde her 2 netter i oktober 2023
Svar fra Claudine Hubscher den 1. nov. 2023
Nous vous remercions de tout cœur d'avoir pris le temps de partager votre expérience.Nous sommes heureux d'avoir pu vous faire vivre ce moment de détente.A très bientôt le plaisir de vous y accueillir une prochaine fois à l’hôtel des Vosges de Strasbourg ou dans l’un de nos 4 hôtels du groupe La Tour Collection.Claudine Hubscher Directrice

10/10 – Utmerket

Simone

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ok
Bodde her 4 netter i oktober 2023
Svar fra Claudine Hubscher den 31. okt. 2023
Toute l'équipe vous remercie sincèrement pour ce beau témoignage qui nous fait très plaisir.A très vite l'occasion de vous revoir à l’Hôtel des Vosges de Strasbourg ou dans l’un de nos 4 hôtels du groupe La Tour Collection.Claudine Hubscher Directrice

8/10 – Bra

Urs

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
sfsS
Bodde her 1 natt i oktober 2023
Svar fra Claudine Hubscher den 25. okt. 2023
A big thank for your support. Your opinion is a great reward for us.We are so glad to hear that you did enjoy your stay with us.See you soon at l’Hôtel des Vosges de Strasbourg or in one of our 4 hotels of our group La Tour collection. Best Regards,Claudine Hubscher General Manager

6/10 – Grei

Mila

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
5 nights in Alsace
5 night at this hotel and here’s my review PROS: -fantastic location, literally across from train station . We did daily day trips and used train station a lot . -average size room (prob large per European standards) -comfortable beds and great linens, good choice of pillows -large bathroom with amazing towel warmer, shower with strong water pressure -overall good breakfast (was included in the price of our stay ) -kind customer service -clean facilities CONS: -rooms have very limited storage space for your clothes -BATHROOM: Huge hazard for those with either limited mobility or simply being short . Entrance into the bath tub is challenging (huge step up with no handles and with extremely slippery surface of the bath tub ) -for a 4 ⭐️I’m shocked to see that only 1 small bottle of shampoo is offered . No conditioner/no body lotion /no mending kit etc -HOUSEKEEPING: clearly they don’t care if you put “do not disturb “ sign I didn’t want my room made one day and yet it was ignored. Interestingly enough only one towel was changed , trash left behind and my face cleanser disappeared. On other days , hand towels were left behind and only large once were exchanged -BUFFET breakfast The same stale walnuts (for yogurt)were there and with each upcoming days fresh fruit started to disappear, nothing was re stocked . -We asked to fix the window one day and it was never done . -common areas bathrooms was constantly missing either toilet paper or soap.
Bodde her 5 netter i oktober 2023
Svar fra Inès den 26. okt. 2023
We would like to thank you very much for your kind comment on your recent stay with us. It is always a pleasure to receive positive feedback from our guests, and we are delighted to hear that you had an enjoyable stay.We pride ourselves on our commitment to providing our guests with a memorable and comfortable experience, and it is encouraging to know that we have met your expectations. Your satisfaction is our greatest reward.Please feel free to visit us again in the future. We would be delighted to welcome you back and offer you the same quality of service you enjoyed during your previous stay.Once again, thank you for choosing our establishment for your stay. We hope to see you again soon

8/10 – Bra

Marjolaine

Bodde her 1 natt i oktober 2023
Svar fra Claudine Hubscher den 9. nov. 2023
Nous vous remercions de tout cœur d'avoir pris le temps de partager votre expérience.Nous sommes heureux d'avoir pu vous faire vivre ce moment de détente.A très bientôt le plaisir de vous y accueillir une prochaine fois à l’hôtel des Vosges de Strasbourg ou dans l’un de nos 4 hôtels du groupe La Tour Collection.Claudine Hubscher Directrice

10/10 – Utmerket

SANTIAGO

Bodde her 4 netter i oktober 2023
Svar fra Claudine Hubscher den 22. okt. 2023
Muchas gracias por tomarse el tiempo de compartir su experiencia.Estamos encantados de haber podido ofrecerle este momento de relajación.Esperamos volver a recibirle pronto en el Hôtel des Vosges de Estrasburgo o en uno de nuestros 4 hoteles del grupo La Tour Collection.Claudine Hubscher Directora

10/10 – Utmerket

SARA

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel cómodo, y limpio, personal muy amable, gran desayuno, buen restaurante
Bodde her 2 netter i oktober 2023
Svar fra Claudine Hubscher den 19. okt. 2023
Gracias por responder a nuestra encuesta sobre su reciente estancia en nuestro establecimiento.Su presencia con nosotros es muy importante, al igual que sus comentarios.Al hacernos saber lo que disfrutó durante su estancia, y cómo podemos mejorar, nos está ayudando a proporcionar una experiencia superior para usted y otros huéspedes en el futuro.Esperamos verle pronto en el Hôtel des Vosges de Estrasburgo o en uno de nuestros 4 hoteles del grupo La Tour collection.Claudine HubscherDirectora

10/10 – Utmerket

Christophe

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Accueillant et chaleureux. Petit déjeuner *****
Bodde her 1 natt i oktober 2023
Svar fra Claudine Hubscher den 19. okt. 2023
Nous vous remercions de tout cœur d'avoir pris le temps de partager votre expérience.Nous sommes heureux d'avoir pu vous faire vivre ce moment de détente.A très bientôt le plaisir de vous y accueillir une prochaine fois à l’hôtel des Vosges de Strasbourg ou dans l’un de nos 4 hôtels du groupe La Tour Collection.Claudine Hubscher Directrice

8/10 – Bra

Christine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Très bien situé et chambre agréable et confortable
Bodde her 3 netter i oktober 2023
Svar fra Claudine Hubscher den 14. okt. 2023
Your testimony makes us very happy and touches us a lot. Thank you very much!See you soon at the Hotel des Vosges for a next stay or in one of our 4 hotels of the La Tour Collection group.

10/10 – Utmerket

Adèle

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Très bon séjour
Très bon séjour, literie très confortable, personnel agréable, nourriture au restaurant délicieuse que ce soit pour le repas du soir ou le petit déjeuner, produits de qualité et bien préparés, je recommande
Bodde her 1 natt i september 2023
Svar fra Claudine Hubscher den 12. okt. 2023
Nous vous remercions de tout cœur d'avoir pris le temps de partager votre expérience.Nous sommes heureux d'avoir pu vous faire vivre ce moment de détente.A très bientôt le plaisir de vous y accueillir une prochaine fois à l’hôtel des Vosges de Strasbourg ou dans l’un de nos 4 hôtels du groupe La Tour Collection.Claudine Hubscher Directrice

10/10 – Utmerket

kim

Bodde her 1 natt i oktober 2023
Svar fra Claudine Hubscher den 13. okt. 2023
Your testimony makes us very happy and touches us a lot. Thank you very much!See you soon at the Hotel des Vosges for a next stay or in one of our 4 hotels of the La Tour Collection group.Claudine Hubscher General Manager

10/10 – Utmerket

André

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Gute Lage und sehr guter Zustand. Lediglich das Frühstück hätte etwas besser sein können.
Bodde her 3 netter i september 2023
Svar fra Claudine Hubscher den 8. okt. 2023
Obwohl es für mein Team und mich sehr ungewöhnlich ist, eine so gemischte Bewertung zu lesen, respektieren wir Ihre Gefühle voll und ganz und entschuldigen uns bei Ihnen, dass wir Ihren Erwartungen nicht gerecht geworden sind. Wir haben Ihren Kommentar zur Kenntnis genommen und werden ihn berücksichtigen, um unseren Service zu verbessern.Wir haben Ihren Kommentar zur Kenntnis genommen und werden ihn berücksichtigen, damit diese Art von Problemen nicht wieder vorkommt. Ich hoffe, dass Sie einen erneuten Aufenthalt bei uns in Erwägung ziehen, damit wir eine weitere Chance haben, Ihnen ein erstklassiges Erlebnis zu bieten.Mit freundlichen Grüßen, Claudine Hubscher - Direktorin