Hoteller nær Storybook Island

«The most comfortable bed I’ve slept in so far on our drive across the country. Soft sheets, nice big towels, we loved the large pool and area. The lemon water and cookies in the foyer were such a nice touch and the breakfast and large eating area were lovely. Great location too close to good restaurants and shops. I’d stay here again for sure.»

«This hotel is right in the Rapid City downtown and location is the best to explore the coffee houses and restaurants. Worked well for our 4th of july visit. The Mt Rushmore, Custer State Park, Sylvan Lake and Needles are like 30-40 mins away. Highly recommended.»

«I liked that this place was outside the downtown area because it felt like a camping trip next to a lake, yet in close proximity to the festivities in downtown Rapid City with all the 4th of July events for the country's 250th celebration. Yes, it's an older property so furniture is "dated" but it's clean and quiet. Staff is always very helpful. Deb, Sandy, Dave were all friendly and accommodating with things needed for our 4-night stay. Guests are free to use the paddle boats which we took ...

«OK hotell i sentrum av byen. Ren seng. OK atmosfære på rommet. Rustikk look som krasjer med atmosfæren i lobbyen. Et uventet valg når man kom på rommet. OK bad. Brukes ikke nøkkelkort i heis! Matbud eller hvem som helst kan komme seg opp i etasjene. OK innsjekk. Supert utgangspunkt for alle utfluktene. Forvent lyd fra mennesker og motorkjøretøy da du er i sentrum. Gangavstand til restauranter. »

«We couldnt check in because the manager never showed up. After waiting outside for almost 2 hours and three phone calls my husband and i ended up leaving and driving the rest of the 6 hours home. I also have current picturea that i want to share because the property today is nothing like what is posted on your website. I would like a refund please because on the third phone call the manager told me he never received my reservation from Expedia and he had issues with Expedia in the past. This ...

«I liked the headboards in the room»

«Dårlig renhold. Kun to håndklær. Lys på badet flimret og viften bråkte noe infernalsk. Hårrøtter virket ikke. Ikke kaffetrakter eller vannkoker på rommet. Dårlig utstyrt rom til stiv pris. »

«Cute little house. Clean. No issues.»

«We stayed there three nights in two different rooms. One room was cleaned once and the other room was not cleaned at all. On two of the nights the room keys didn't work. We asked for help regarding room cleaning and were told by a frustrated employee (a short, blond lady) who had just come on duty that she didn't have time to deal with the problem. As with the other associates, she wasn't wearing a name badge. The continental breakfast barely ranked as meager at best and we didn't see ...

«I am extremely disappointed with the customer service at this property. The official check-in time is **3:00 PM**, and I arrived around **4:00 PM**. However, there was a note saying the staff would be away for lunch until **5:30 PM**, with a phone number to call in case of an emergency. Since I was simply trying to check in during the published check-in hours, I called the number. When the female staff member came out, she looked visibly annoyed, said "horrible" because I had called while she ...

«This hotel was so bad it should be condemned. Honestly, the worst hotel I’ve ever had!!! The slide had rust and when I went down, it felt like fiberglass went into my bottom. The pool was freezing with broken ceramic tiles around it. The hot tub is filled in with concrete. There’s a plywood door over an exterior door. There was a sign saying don’t use the stairs because they’re unsafe. Use the elevator for convenience.Everything was broken. They check us into a dirty room. The door locks were ...

«Fint hotell som lå veldig fint til i byen. Fine, store rom med gode senger. Frokosten ikke den beste, men helt på linje med tilsvarende hoteller. Lite treningsrom og lite basseng, men helt greit. Innafor denne prisklassen er dette absolutt et anbefalingsverdig alternativ. »

«Hotel and staff were fantastic. Breakfast the next day was horrible. Almost out of food and what they did have they continued to run out of repeatedly and didn’t keep up with the service needs of guests.»