Hoteller i Story City

«I was pleasantly surprised considering the price. The beds were comfortable, the room was clean, the TV worked and had cable, there was a refrigerator. The staff was helpful. Check in was quick. When I had to change our reservations, the process was relatively easy with no hassle.»

«We arrived to our stay as we had come for a concert in Ames. The hotel is on the very edge of town set back from the interstate. The grounds do not even include trees. 1 person was working the front desk and was helpful with any questions I had. Our room was located up a flight of stairs or just outside an elevator. Our room was clean, organized, and newly updated. The room amenities were sufficient. There was coffee and tea located in the lobby area but did not try. Even though this was a ...

«The space was clean and breakfast was delicious.»

«Did not get room cleaning, room did not smell fresh.»

«We had a quick but very nice stay for one night. As a family of 5 we truly appreciate affordable rooms with 3 beds. Jay at the front desk was so nice and incredibly helpful! Would definitely stay again!»

«This is a good hotel I've stayed at before. The location is great, the rooms are nice, and I ordinarily would give it all 5s. But there are some things hotel management needs to address. First, the lobby should be clean. But it is not being cleaned regularly if at all. The floor in the lobby seating area is not swept - there are crumbs and scraps of paper all over the floor. Food scraps and cup rings on the tables are not cleaned up day after day. Second, one thing I expect from a hotel in this ...

«Clean good service and quiet location. But make sure you get room on the top floor. You hear everything from the room over you. Sounds like elephants walking the floor.»

«This property was so well maintained! All of the staff were helpful and pleasant. Breakfast was good and maintained throughout the morning. We will stay there again. Wonderful weekend!»

«Staff was friendly and facility was clean»

«Very clean and nice rooms. Great breakfast and the bar opens at 6am. 😆»

«The Location was great and everything was very clean.»

«This was a cute and very well maintained hotel!»

«Very friendly, quiet, updated, great value»

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«The facility was wonderful however the front desk staff was not. We were first told we did not have a room and then had to find someone to help her. Not professional at all! The pool was out of towels I asked the same front desk person for a towel she begrudgingly got one for me but added "we have a towel shortage". Front desk staff in need of customer service training both in behavior and appearance!»

«So old and very dark and rooms smell like smoke. The room is dark and very small. It was nothing like you pictured. Had to cancel it was not in a safe location»

«The room was adequate, dated and clean but not a deep clean due to the age. The breakfast nook was the worst I have ever walked into. It was dirty and the appliances were dirty. I got a sealed yougart and left. From what I could tell the quality of the food was very low.»