Hoteller nær Stor-Cleveland akvuarium

«No phones in the room and wasn’t informed of this before they gave it to me. Ordered breakfast room service and never received it. Told manager and nothing was done. Very disappointed in my stay there, however the bar and bartenders were excellent. »

«Great location . Friendly staff, Room was clean , comfy and had a great lake view. Would stay again . Highly recommend for staying in downtown area»

«The team at this Hampton Inn was great - we missed having our beds changed and fresh towels one night, but they more than made it up to us - good breakfast and friendly employees - highly recommend and close by to all city attractions !»

«Great staff. Nice bar. Had to switch rooms mid-stay due to a plumbing issue but I was comped the cost of parking for the trouble so that was nice. TV in room was kind of lame. Should upgrade to Smart TVs with casting capabilities»

«Restaurant was amazing »

«Very safe stay»

«Worker lives on site and constant fighting with mate. Police called and their fighting continued. Desk clerk rude and condescending. Terrible place, location and staff.»

«Never again it was nice but the staff»

«The hotel was nice for a weekend stay. Upon checkin the worker only asked for my ID and then handed the room keys. On checkout day (Sunday morning) the staff called the room at 7:30 Am to wake us up (a noon checkout time) to say there was something wrong with my credit card. After trying to process 2 different cards a manager then came and insisted nothing went through and then I paid cash. To then come home and find out I was charged the full amount 3 times on those credit cards and now having ...

«Old hotel. Elevator wasn’t working the whole 3 nights stay. We have to carry our luggages to the stairs to the third floor. The room was old, the front door locked but there’s a noticeable gap. The bathroom is so small. When a person is sitting in the commode and someone opens the door, it will hit the person sitting in the commode.parking is so difficult. Not a whole lot of options or choices on the breakfast buffet.»

«Had a reunion in town and went to room afterwards. There was a light above the sink that needed replaced because it was flashing and the sink drain was blocked. Other than that, it appeared to be comfortable. Went the next morning to the front desk to inform of the issues and waited for 15 minutes for the guy to get off his phone (which he didn't) and then another person showed up and informed her of the issues with the room. If housekeeping had been in that room that day, they would have known ...

«Clean room»

«The room was not clean, there were paw print stains on the bed as well as a lot of mysterious crumbs, asked them to change the sheets and they insisted the bed was not dirty, just stained (despite the crumbs) and then changed the top blanket for us. on top of that there were several bugs I found around the room and a very strong odor in the room. Felt incredibly unsafe with the people around as well.»

«The hotel was okay. The room was clean and it wasn't too noisy. My only complaint is with the parking. You have to park on one side of the building and then go all the way to the other side of the building to get to the only elevator. But the price was good and there were several restaurants close by.»

«The room is spacious and appears clean. I did find a few hairs in the bathroom though; which is always gross. Breakfast is in the lobby, with limited choice. Not a big deal, except that you get paper plates, paper cups and plastic cutlery; that looks really cheap. A plus is that the room has a small coffee machine and 2 free bottles of water.»

«Ok so this hotel is clean and there aren’t any bugs but it is extremely run down and shabby. It looks absolutely nothing like the photos posted which is my biggest complaint. The pool was closed, and our rooms were never cleaned despite staying three nights. There were old, broken appliances, mirrors etc strewn all over the property, giving it a junkyard vibe. While it’s not the Bates Motel, it definitely wasn’t worth the money we spent to stay here.»