Hoteller nær Stonegate Park

«First of all. I get to the hotel my room was canceled, I drove 4hrs with 2 small children and then they said they didn't have any rooms available. I did the pay when you stay and they tried to charge my card before I arrived to the hotel, so they didn't call to let me know my room was canceled they said they didn't have any information to contact me? How they didn't and made the reservation. So I'm not pleased with the customer representative that said he understands what the hotel was saying ...

«I love the staff they are great only problem I have is they have no soda machines no coffee in the office or in the rooms it's kind of inconvenient»

«I wasn't in the room very much, but it was comfortable when I returned at the end of the day. No worries about bugs or dirty sheets. It was a very nice stay with friendly staff.»

«I'll begin by clarifying that every hotel stay in recent years has had safety rails in the bathtub/shower. I have NEVER had to request them. The 1st response after speaking to management was 'You did not request a handicap room'. He suggested that I return in the morning to see if anyone checked out from a handicap room. Our room did not have bathtube handrails and was very unsafe. Therefore my roommate was NEVER able to fully use the shower. I helped her sit on the side of the tub to clean ...

«Se le solicito por múltiples ocasiones al personal, el suplide toallas y papel. El cual nunca fue provisto.»

«Clean and wonderful staffs. Breakfast was excellent»

«Clean room, nice breakfast, free parking»

«The room was clean and the place was very nice. Staff were very friendly.»

«Literally one of the best experiences.»

«There was bed bugs and other bugs all over the place»

«Me gustó que cuenta con parqueo minibar y microondas; no me gustó qué dentro de la habitación había un olor a humedad o a orín de gato, el piso parecía estar sucio y estaba pegajoso como si hubieran vomitado en el y habían moscas dentro de la habitación. Lo que se nota es falta de limpieza y no dan desayuno; pero como veo falta de limpieza me imagino como sería su desayuno si dieran, así que igual no lo comería.»

«When we booked we requested to have two queen bed rooms with connecting rooms but they didn’t have them available when we arrived.. we had to settle for a king room and 2 double beds then we had dirty towels in the king room. The experience was not the greatest and we paid $675 for 2 rooms and did not have what we asked for»

«THEY GAVE AWAY MY RESERVED AND PAID FOR ROOM TO SOMEBODY ELSE. I HAD NO ROOM. SINCE ALL THE LOCAL HOTELS WERE BOOKED, I HAD TO LEAVE TOWN.»

«Me encantó la limpieza el personal todo muy bien volveríamos ah hospedarnos aquí»

«We checked into our room. Two queen beds four people. When we entered the room it had a musty smell and we only had three bath towels for four people. The housekeeper said they were out of towels and when we came back that night we could ask at the front desk for towels. When we came back that night the night clerk told us no towels were available but he could offer us a bath mat to dry off with that it’s the same as a towel. We declined his offer and went to our room. When we opened the door ...

«Very poor service. They call you to check in, but don't have the room ready on time—it takes up to an hour—and they enter the room while you are inside. Very poor service.»

«NA»

«Bathroom was awful… room is old Would not stay there again. Overpriced»

«False advertisement on a website. The room was not what was seen. The hallways were smoky, they had one person doing checkin, running from floor to floor doing request from guest, all of the rooms should have been done before shift change. The front desk clerk was very professional and kept apologizing for the way the room looked. If the help is not available then the general manager should have stayed to make sure the extended stay hotel is done to help the customer be at ease. Very ...

«My husband and I were very happy with our recent stay here. The staff, property and our room was great. We will return and definitely recommend the Residence Inn.»