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Anmeldelser av Hotel Colessio

4 out of 5
Hotel Colessio
33 Spittal Street, Stirling, Scotland

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 293 av totalt 722 anmeldelser." "
Rangering på 8 − Bra. 236 av totalt 722 anmeldelser." "
Rangering på 6 − Grei. 119 av totalt 722 anmeldelser." "
Rangering på 4 − Dårlig. 38 av totalt 722 anmeldelser." "
Rangering på 2 − Forferdelig. 36 av totalt 722 anmeldelser." "

8,8/10

Renhold

8,6/10

Personale og service

7,6/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Ann-Mari

Bodde her 1 natt i november 2019

8/10 – Bra

Lars Morten

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2019
Svar fra Gillian den 24. juni 2019
Dear Lars Thank you for leaving a review & we are delighted you enjoyed your recent stay with us. I hope we can welcome you back to Colessio on another occasion kind regards Gillian

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Supert hotell med flott beliggenhet. God frokost og gode senger.
Bodde her 1 natt i juli 2018

8/10 – Bra

Peter og Oslo

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Almost there, but not quite.
We arrived late in Stirling on our way to the highlands. Wanted to visit Stirling Castle and found Colessio. Great location and the hotel had the potential to be the best we stayed at during our two week stay in Scotland. The hotel was clean and stylish but fell short due to simple lacking maintenance. Patches on the ceiling over the bed from previous leaks were poorly repaired. Chracked and loose tiles in the bath, and other small imperfections reduced the feeling of quality. I would stay here again, but would request a fresher room. Good espresso with breakfast.

8/10 – Bra

Bjørn Oddvar

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Et flott hotell med fin beliggenhet

10/10 – Utmerket

Ann Marie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We loved our stay at the Hotel Colessio; it was easy to get there from the train station. The room was neat, clean and spacious. We were able to walk everywhere and had a great time visiting Stirling!
Bodde her 2 netter i mai 2024

4/10 – Dårlig

maryam

Reiste med partner
Likte: Fasiliteter
No wifi- it was down the entire stay. Room was old and worn out-definately not a luxury hotel as stated. Bad lighting in the room. Very large nice bathroom.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Martin

Reiste med familie
Likte: Renhold og personale og service
Very friendly local staff, always willing to assist.
Bodde her 3 netter i mai 2024

6/10 – Grei

Christine

Reiste med en gruppe
Likte: Renhold
Likte ikke: Personale og service
The lift was broken, construction outside was very loud and unpleasant. The system went down for the bar so we couldn't buy drinks, and the staff wasn't helpful.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Anne

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A lovely hotel , the bathroom is amazing. Beware you have to pay for hotel parking- £15. However there is metered street parking.
Bodde her 1 natt i mai 2024

8/10 – Bra

M

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very nice and accomodating even though the hotel doesn't provide the same luxury as some newer hotels.
Bodde her 1 natt i mai 2024

8/10 – Bra

Richard

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The staff was very attentive to our needs. The reception agent was also our bartender---she seemed to be there 24/7 and doing everything. Our Room was on the second floor and the elevator was out of order (how long??). We are too senior for many trips up and down with luggage. Good exercise though.
Bodde her 1 natt i mai 2024
Svar fra Lee Norris | General Manager den 9. mai 2024
Thank you for taking the time to score and review your stay. I am pleased that on balance you enjoyed your stay with us.

10/10 – Utmerket

Jamie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and great walking distance to the Stirling Castle. Breakfast was below average.
Bodde her 1 natt i april 2024
Svar fra Lee Norris | General Manager den 24. apr. 2024
Thank you for taking the time to review and score us 5/5

8/10 – Bra

Nancy

Likte: Renhold og personale og service
Bodde her 1 natt i mars 2024
Svar fra Lee Norris | General Manager den 9. mai 2024
Thank you for taking the time to score your stay.

10/10 – Utmerket

Richard

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Rooms were of good standard and the location, close to everything we wanted, was very helpful. Most of all we were struck by how friendly, helpful and positive every single staff member was. True gems of the hotel.
Bodde her 2 netter i april 2024
Svar fra Lee Norris | General Manager den 18. apr. 2024
Richard,Thank you so very much for the 5/5 review. It was a pleasure to have you stay with us

10/10 – Utmerket

sean

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel
Bodde her 1 natt i april 2024
Svar fra Lee Norris | General Manager den 18. apr. 2024
Thank you for your 5/5 scores following your stay with us.

2/10 – Forferdelig

Alejandro

Bodde her 2 netter i mars 2024
Svar fra Lee Norris | General Manager den 9. mai 2024
Thank you for taking the time to score your stay. It is unfortunate that you would score us so low, yet not elaborate as to how we could have done better.

2/10 – Forferdelig

Susan

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
One staff member was friendly, the rest were unfriendly. The hotwl was dirty and in disrepair. My room had no dresser or bedside tables. There was no comfortable seat, just an old wornout desk and chair - useless. The was a beautiful tub and i couldn't get hot water. You'd be wise to avoid this place.
Bodde her 2 netter i mars 2024
Svar fra Lee Norris | General Manager den 10. apr. 2024
Susan,I was most disspointed in reading your comments as nothing was said whilst with us, we always suggest making any comments directly to us so that we can resolve any issues at the time, and make your stay the best it can.

8/10 – Bra

Martin og Nepean

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel in historic building, good location, nice rooms. Elevator was not working, TVs in bar were iptv based and very scetchy(poor internet). Restaurant was large but completely empty.
Bodde her 1 natt i mars 2024
Svar fra Lee Norris | General Manager den 4. apr. 2024
Hi Martin,Thank you for your review and I'm pleased that on balance you enjoyed your stay. The restaurant is for Breakfast so would have been cleared away outside of breakfast times. Best wishes, Lee

8/10 – Bra

kevin

Likte: Renhold og personale og service
Bodde her 1 natt i mars 2024
Svar fra Lee Norris | General Manager den 27. mars 2024
Kevin, Thank you for the scores, was great to have you stay with us. Best wishes,Lee

10/10 – Utmerket

Judith

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I felt comfortable and safe in delightful surroundings.
Bodde her 2 netter i mars 2024
Svar fra Lee Norris | General Manager den 22. mars 2024
Judith,Thank you so very much and I'm really pleased that you felt safe here at Hotel Colessio

4/10 – Dårlig

Paul

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
We were horrified at paying £15 to pay in the car park. We arrived late and there was no dinner option (restaurant was shut). Offered bar food but we waited at the bar and there were no staff around so we went on a hunt for a restaurant. Lighting in the room was weird as only two small lamps and no “main” light so we couldn’t see well in the room at all. Carpet really thread bare and there was a funny smell. Won’t’ be back. Not a fan of the dogs walking around the palace. I repeat - £15 to PARK THE CAR AT THE HOTEL.
Bodde her 1 natt i mars 2024
Svar fra Lee Norris | General Manager den 22. mars 2024
Paul, thank you for taking the time to review your stay. Our parking information is available on all sites so that guests make an informed decision. With regards to being pet friendly, we are thrilled to be able to have pet owners be able to stay with us, but also have pet-free areas of the hotel as well.

8/10 – Bra

Stuart

Likte: Renhold, personale og service og fasiliteter
The staff and overall appearance were great and the room was comfortable but is in need of a little updating and modernising as the carpet was thread bare in places and the mattress was very worn. It was also a little disappointing that there are no easy sockets or usb ports next to the bed, which is a bit of a must nowadays. It wouldn’t take a huge amount of investment and would make a huge difference. I will say against n though that the staff were great, the communal areas were lovely and the location is spot on, so it is worth a stay and we would come back.
Svar fra Lee Norris | General Manager den 22. mars 2024
Stuart, thank you for your review and scores. I have noted your feedback and this will be used.

10/10 – Utmerket

Lorraine

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Great hotel in an ideal location.
Bodde her 1 natt i mars 2024
Svar fra Lee Norris | General Manager den 12. mars 2024
Lorraine,Thank you so very much for the 5/5 scores, it was a delight to have you with us.

6/10 – Grei

Friederike

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Lee Norris | General Manager den 1. mars 2024
Thank you for taking the time to score your stay with us, I do hope we can welcome you back in the near future.

8/10 – Bra

James

Bodde her 2 netter i februar 2024
Svar fra Lee Norris | General Manager den 22. mars 2024
Thank you for the scores James.Hope you can return soon.

10/10 – Utmerket

Peter

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very comfortable spacious room. Very helpful staff. Excellent breakfast.
Bodde her 1 natt i februar 2024
Svar fra Lee Norris | General Manager den 26. feb. 2024
Peter,Thank you for taking the time to review your stay with us, it was a delight to have you with us.Best wishes,Lee Norris General Manager

6/10 – Grei

John

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Not as good as before
Stayed here a few times last year and it was great. Now they charge you £15.30 a day to park your car and the new buffer breakfast is terrible. Never anything there and when there is it’s poor quality and cold..also nothing continental except cereal.. I think it was £16 for the breakfast!
Bodde her 2 netter i januar 2024
Svar fra Lee Norris | General Manager den 7. feb. 2024
Thank you for your time in reviewing the hotel, whilst we are disappointed that we didn't meet your expectations on this occasion please note we are working hard to improve our offering. We have adapted some our offering to reflect the current environment.Best wishes,Lee Norris General Manager

8/10 – Bra

Moshe og 32 46TH street

Reiste med partner
Likte: Fasiliteter
Only stayed one night but the hotel is very nice. Bar is great and the rooms are comfortable. Restaurant was closed due the season (January) but there are plenty of dining options in short walking distance.
Bodde her 1 natt i januar 2024
Svar fra Lee Norris | General Manager den 29. jan. 2024
Moshe,Thank you so very much for taking the time to review your night with us, I hope we can welcome you back again.Best wishes,Lee Norris General Manager

10/10 – Utmerket

David

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is the first time I had stayed at the Colessio and a very nice hotel. With the parked I was shocked that you have to pay extra for parking. For paying already a high price for the hotel that parking would have been part of the price.
Bodde her 1 natt i januar 2024
Svar fra Lee Norris | General Manager den 29. jan. 2024
David,Thank you for your review and feedback, it really does mean a lot.Best wishes,Lee Norris General Manager

10/10 – Utmerket

Arlene

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely stay at this Hotel, room was very comfortable, clean and spacious, a very relaxing stay, would highly recommend
Bodde her 1 natt i januar 2024
Svar fra Lee Norris | General Manager den 24. jan. 2024
Arlene,Thank you so very much for your review and 5/5 scores. I do hope we can welcome you back again soon.Best wishes.Lee Norris General Manager

8/10 – Bra

Hans

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2024
Svar fra Lee Norris | General Manager den 24. jan. 2024
Hans,Thank you for your scores, I'm delighted that you enjoyed your stay with us!Best wishes,Lee Norris General Manager

6/10 – Grei

Heather

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Lee Norris | General Manager den 20. jan. 2024
Thank you for your time in review our hotel, I do hope we can welcome you back again.Best wishes,Lee Norris General Manager

6/10 – Grei

Thomas

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Leider ist die Einrichtung schon etwas älter und einiges funktioniert nicht mehr. Die Betten waren sehr unbequem.
Bodde her 1 natt i januar 2024
Svar fra Lee Norris | General Manager den 7. feb. 2024
Thank you for your time in reviewing the hotel, whilst we are disappointed that we didn't meet your expectations on this occasion please note we are working hard to improve our offering.Best wishes,Lee Norris General Manager

10/10 – Utmerket

Jamie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a wonderful stay at the Colessio Hotel. We were able to check-in early and were kindly shown to our room on the ground floor. The ensuite was excellent with a lovely modern shower and bathtub which was big enough for two people. We had a pleasant and peaceful sleep. All staff were friendly and welcoming throughout our stay. The property was only a short walk uphill from the train station and Stirling Castle. We would definitely stay here again if visiting Stirling in the future.
Bodde her 1 natt i januar 2024
Svar fra Lee Norris | General Manager den 20. jan. 2024
Jamie,Thank you so very much for your review and scores, it was a pleasure to read and share with the team.Best wishes,Lee Norris General Manager

6/10 – Grei

Paul

Did not know i would have to pay £15 for parking. Should know this before booking. Also car park wasn't cleared of snow.
Bodde her 1 natt i desember 2023
Svar fra Lee Norris | General Manager den 3. jan. 2024
Paul, we advertise the parking charges prior to arrival to ensure our guests make an informed decision before booking. I do hope we can welcome you back again in more favourable weather.

2/10 – Forferdelig

Ewa

Awful customer service, be wary…
Bodde her 1 natt i desember 2023
Svar fra Lee Norris | General Manager den 3. jan. 2024
Ewa, please accept my apologies that you didn't have a great experience. Please feel free to contact me directly should you wish to discuss this further.

6/10 – Grei

John

Forretningsreisende
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good location and pleasant.
Very well located and central. Plenty of restiarnts around. A pity the hotel restaurant was not open for evening food. Staff very pleasant.
Bodde her 2 netter i desember 2023
Svar fra Lee Norris | General Manager den 3. jan. 2024
Thank you for your review, like many businesses we alter our offering throughout the year to remain competitive. Stirling has a host of wonderful dining establishments in which to explore.

8/10 – Bra

Roger og GRANTHAM

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023
Svar fra Lee Norris | General Manager den 3. jan. 2024
Thank you for your time in scoring the hotel, I hope we can welcome you back in 2024

8/10 – Bra

Feisty

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel in excellent location. The room was clean and well equipped. Sadly a few things, we were charged £15 for parking in the hotel car park. We paid £15 each for breakfast which wasn't very good. The coffee was awful. Lastly the audible language from the kitchen was colourful. Not what you would expect from a hotel of this calibre.
Bodde her 1 natt i november 2023
Svar fra Lee Norris | General Manager den 3. jan. 2024
Feisty,Thank you for your review and overall positive review, I have noted your comments and will use them to improve our offering.

4/10 – Dårlig

Keith

Likte ikke: Personale og service
Bodde her 1 natt i november 2023
Svar fra Lee Norris | General Manager den 3. jan. 2024
Keith, we're sorry that you felt you had to scores us so low following your stay, without feedback it is difficult to comment.

4/10 – Dårlig

Dawn

Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Wouldn't Recommend
Check in was very slow with a queue from main door to reception desk and only one recepionist dealing with everyone. A man who seemed to be a manager in area who made no effort to help or apologise for situation. Dinner menu was very disappointing and completely uninspiring which meant we ate out! Breakfast was equally disapointing and the breakfast waitress was uninterested, unattentive and unverging on rude. Overall, for the charge of £171 B&B we were glad our stay was for one night only and we would not stay again.
Bodde her 1 natt i oktober 2023
Svar fra Lee Norris | General Manager den 20. jan. 2024
Dawn,Please accept our apologies that we did not live up to our expected standards on your stay with us. I would love the opportunity to speak directly if you wished.Best wishes,Lee Norris General Manager

4/10 – Dårlig

Stewarty

Likte: Renhold
Likte ikke: Personale og service og fasiliteter
Terribly understaffed. Stood waiting for about 15 minutes for a drink at bar while the one person there making cocktails. There were two people in front of me as well so actually ended up just saying to my partner we'll go to the shop and get a drink for the room. When we went up stairs to chill with a drink, the TV didn't work. Called the hotel number for help which took you round in circles, so went down to speak to someone. Guy said noone would be able to sort it til the following day. Pretty useless as we were only there for a night. Wasn't the actual staff fault but place seems to be very poorly managed. 160 quid for one night we paid. Have stayed in hotels at half the price that were far superior. Expedia have advised they'll put 25 quid credit on account but would really have preferred a partial refund. Won't be in a hurry to book via them again, and have used for years.
Bodde her 1 natt i oktober 2023
Svar fra Lee Norris | General Manager den 20. jan. 2024
Stewarty,Please accept our apologies that we did not live up to our usual standard we pride ourselves one. I do hope that can welcome you back in the future.Best wishes,Lee Norris General Manager

10/10 – Utmerket

Nicole D

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Although the room was quite small it was well appointed. Large beautiful bathroom.
Bodde her 2 netter i oktober 2023
Svar fra Lee Norris | General Manager den 20. jan. 2024
Nicole,Thank you for your review and scores, I do hope we can welcome you back soon.Best wishes,Lee Norris General Manager

2/10 – Forferdelig

Steven

Forretningsreisende
Likte: Renhold
Likte ikke: Personale og service og romkomfort
Needs better management
Parking in the hotel is £15 or £3 on the street directly in front. Bar and restaurant is well decorated but suffered from a lack of staff in the evening and an even worse lack of choice on the menu with many items not available. No lager on tap and only two wines to choose from. I was in a room facing the back which was very hot so opened windows to provide ventilation. However during the night the noise from the ventilation unit right outside was ridiculous - make sure you get a room at the front.
Bodde her 1 natt i oktober 2023
Svar fra Lee Norris | General Manager den 20. jan. 2024
Steven,Thank you for taking the time to review your stay with us, please accept our apologies that we have not lived up to expectations. We have worked tirelessly over the last few months to ensure our guests get the experience they deserve when choosing us.Best wishes,Lee Norris General Manager

10/10 – Utmerket

Maryann

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a lovely stay at the hotel. Breakfasts need to be improved, food dry and overcooked. Perhaps need more staff to replenish food more frequently as one girl struggled. We have travelled throughout Scotland and experienced wonderful breakfasts elsewhere.
Bodde her 2 netter i oktober 2023
Svar fra Lee Norris | General Manager den 20. jan. 2024
Maryann,Thank you for your review and feedback, it has been used to improve our offering.I hope we can welcome you back soon.Best wishes,Lee Norris General Manager

8/10 – Bra

Jared

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good building in a fun part of Stirling
Bodde her 2 netter i oktober 2023
Svar fra Lee Norris | General Manager den 20. jan. 2024
Many thanks for your review and scores, I hope we can welcome you back soon.Best wishes,Lee Norris General Manager

6/10 – Grei

Victor og Charlottesville

Reiste med familie
Likte: Fasiliteter
Property needs major maintenance. Nightstands where sticky, sink had toothpaste, rug worn, paint peeling from ceiling.
Bodde her 1 natt i oktober 2023
Svar fra Lee Norris | General Manager den 20. jan. 2024
Victor,Thank you for your review, we are working hard to improve our offering and thank you for your feedback.Best wishes,Lee Norris General Manager

8/10 – Bra

Beate Helmut

Bodde her 4 netter i september 2023
Svar fra Lee Norris | General Manager den 20. jan. 2024
Many thanks for your scores, I hope we can welcome you back soon.Best wishes,Lee Norris General Manager

10/10 – Utmerket

Robert

Bodde her 2 netter i september 2023
Svar fra Lee Norris | General Manager den 20. jan. 2024
Many thanks for your scores, I hope we can welcome you back soon.Best wishes,Lee Norris General Manager