Hoteller i Sterling

«Upon arrival I was there an hour and a half early and they wanted to charge me $30 extra. I have never had to do that anyplace I've ever stayed so I said I'll be back. But then later on that evening we decided to go to the pool and jacuzzi. The jacuzzi wasn't working and it looked like the pool area hadn't been clean in a long time. People were itching their initials around the pool in the scum. So needless to say the breakfast were not that good. It has gone downhill. Very disappointing. Won't ...

«Excellent service!»

«The staff was friendly and welcoming throughout our stay. The biggest disappointment was the hot tub being cold the entire time, as one of the main reasons my group and I chose this hotel was to use those amenities. We were really looking forward to it, and I also overheard several other guests expressing frustration about it as well. Since the pool and hot tub were not usable, we could have stayed at a lower-priced hotel without those amenities and had the same experience. I also heard several ...

«Room was clean, large size with couch. Everything is a step above all the other hotels we typically stay in, such as IHG, BW, etc. Did not hear any noise in hallway or other rooms. Mattress was very comfortable and nice linens. Highly recommend.»

«Staff was very helpful, room was clean and large. Loved having a recliner/chair in the room for additional seating and a table and chair set»

«Room was clean and hotel was in great shape. Breakfast could be better but was fine»

«The customer service was fantastic. Super nice personnels.»

«The breakfast set up was clean and timely but the ingredient quality was lacking; everything felt plastic-like and also the service was literally in paper plates»

«Et greit nok hotell til en rimelig pris. Vi skulle bare ha et rom for natten, så da var det ok for oss. Resepsjonisten var hyggelig. Det var ikke heis, men for oss gikk det greit. Rommene var ok, selv om man kunne merke at de ikke var nye på utseendet og den litt tørre, støvaktige lukten. Frokostutvalget var beskjedent og serveringsdamen fulgte mer med på TV enn på om det manglet ting.»

«Very close to the hospital, very helpful front desk!»

«Staff were argumentative at check in, didn’t know anything about their rooms, hot tub roped off and empty and TVs didn’t work they just buffered in both of our rooms.»

«Wonderful experience, even though we stayed one night! The check in was fast, the front desk rep was very friendly and helpful. The room was so clean and spacious and the bed was very comfortable! Thank you for a lovely stay.»