Hoteller i Sterling

«Great experience. Clean, spacious and close to everything.»

«Yes»

«Our room on the 6th floor was loud with neighbors & the seagulls were horrible. Room was not that clean, hair everywhere Yuck-1⭐️ We moved to another room next day, 5th floor. Room was very clean, comfortable & quiet. Staff was very helpful. 5⭐️⭐️⭐️⭐️»

«Clean room, friendly staff, great breakfast!»

«When we were there, our floor, including our room smelled of feces. We checked other floors and they didn’t smell like that. We asked the front desk for assistance and they told us to just run the water. It did not help. We asked for other rooms, they said they were fully booked and couldn’t accommodate that. They did not do anything to assist, nor did they provide anything to comp us for the terrible smell on our floor and in our rooms, except give us an air freshener spray, but only when we ...

«1»

«The staff- when you could find them tried to be helpful. The walls are thin so we were kept up all night by loud groups on every floor. There is no security and people kept propping stairway door to outside open at night. Our keys cancelled out because staff person who gave us 3 keys did not know room card system can only handle two keys. It took hours to check in - not clear why. Our room had water damage under window.»

«We stay here everytime we visit Mystic, CT. Always a lovely experience.»

«The pictures online are much better than the actual property. My experience here was honestly very disappointing. The first room I was placed in had a toilet leaking water all over the bathroom floor. After reporting it, I was moved to a second room, which was even worse — there was visible mold all over the ceiling and I found a bug on the bed. I was then moved a third time, and while that room was acceptable, the overall experience had already ruined the stay for me. The property feels more ...

«My wife and I were very pleased with our stay. The whole place was super clean. There was a fridge full of water, o.j., creamer, bagel variety and other items to snack on such as bananas, cereal, oatmeal, coffee, tea, etc. We met one of the hosts who was wonderful. Various activities and places to eat listed on a white board. Very organized and helpful. Would highly recommend and will be coming back. »

«OK»

«Would definitely go back to this hotel.. I like how large my two queen bed room, high ceiling and nice amenities! Highly recommended!»

«Room was clean and bed was comfortable, hotel is a bit dated. »

«Better than advertised »

«Hotel was bigger than expected. The room was spacious. The bed is a bit too soft. Toilet makes noises. Breakfast is simple but filling. Overall great hotel, will be back.»

«Full breakfast every morning during my stay, was awesome! As far as the staff, when I checked in on 5/6/26 @ 12:30, the young lady that checked me in was superb! I forget her name, but she worked that shift. The other staff weren’t nearly as friendly and helpful as she was.»

«Great!»

«No issues »

«Highly recommend the Loft as it was a beautiful space. The Heddle room has a glass window in the door to the bathroom. Technically you could shower in privacy but I would rather a solid door. Staff handled an issue with our original room well. They were immediately available when I called and provided both a short term (moving rooms for the night) and long term solution (fixing the issue) plan within ten minutes. Heddle room is a good option if you need a place to sleep and will be otherwise ...

«The staff was absolutely wonderful. So friendly and kind. The room and breakfast were amazing. Can’t wait to come back and stay again!»