Hoteller i Steele

«NA»

«This room was reserved as a handicap accessible through Expedia. When I checked in no handicap rooms were available. This created a hardship which was no fault of the staff.»

«very nice staff»

«Great all around!»

«Stay away»

«After traveling 12 hours, we received a call from the hotel just minutes before arrival asking if we would switch from a double queen room we had reserved to a king room. I explained that we specifically needed the double queen room and was told there had been an "incident" and there was no choice. When we arrived about 5 minutes later, we were then told we had to wait another 30 minutes because the room needed to be cleaned--even though it was already 9 PM and we were exhausted. What made the ...

«This room was clean, tidy and the staff was very polite and helpful. I would certainly stay here again.»

«The pictures on here are no where close to what it actually looks like. There were cockroachs in the room, hair on the fitted sheet, the last occupants paperwork still on the table, food left on the TV stand, fridge was disgusting, the walk to the room was horrible, the whole place smelled like mold and wet carpet. We stayed a total of 30 minutes before we walked the key back and left. I wouldn't recommend that place to a homeless person. They need to be shut down.»

«The outdoor pool wasn't in use. Getting off the elevator and finding our room and front desk was confusing»

«The picture online looked a lot better and safer than the hotel did in reality. It looked more like a converted house or small office building with limited parking in an alley. I left before even getting out of the car and paid for another hotel even though there were no refunds on this one because it looked like a safety issue to me.»

«Towels were messy with black streaks, saw two bugs, and no necessities besides a bar of soap.»

«The area is very dangerous and poor condition. Part of the hotel a huge portion is destroyed Hotel is extremely dirty, very rundown, and should not be open. This hotel would not accept credit cards they do not have a computer system or a reservation system Hotels.com should not be associating with hotels in such poor condition. I did not stay at this hotel because of its poor condition I found a different hotel and hotels.com had to refund my money! It was a 3-hour ordeal of the hotel not ...

«The rooms where clean and the staff was very nice.»

«The bathroom was nice but the rest of the room needed a serious update carpet wall's and furniture.»

«Enjoyed the pool. Shower door in my room was off the tracks, water leaked quite a bit.»

«This place is disgusting. We were stranded and dropped off by a tow truck, so we didn't have much choice. The best I can say is that the bed was soft and the AC was cold. Beyond that, ick. It was a no-smoking room but the moment you walk in, you can tell people have been smoking in there for decades (there was also a woman camped outside our door in a lawn chair smoking, blowing it right at our room). The "pool" was empty, not that we needed it but be aware. We walked to Wendy's, make sure your ...

«The room was very clean and the bed was very comfortable. The room had recently been updated. The only thing I would suggest would be to put something in the bottom of the tub, it was very slick, wouldbe easy to fall.»