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Anmeldelser av The Steamboat Grand

4 out of 5
The Steamboat Grand
2300 Mount Werner Circle, Steamboat Springs, CO

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 540 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 273 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 96 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 59 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 32 av totalt 1000 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

8,4/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Steven

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fabulous place!
Bodde her 3 netter i mars 2024

8/10 – Bra

Rory og redwood city

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The place is great - but very large - we were on the wing furthest away from Gondola Square - so quite a walk to get to the ski area - fortunately there is ski storage right at the mountain base so no need to carry all the gear. Great spot overall.
Bodde her 5 netter i mars 2024

2/10 – Forferdelig

Katherine Frances

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Dirty over priced and nobody cleaned our room in 4 days
Bodde her 5 netter i mars 2024

10/10 – Utmerket

Alexis

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We love staying at the Steamboat Grand! The location is fantastic to walk to the mountain and village, and we love the pool options and rooms are great. Only downside is having to pay extra for parking, and we haven’t really thought that the restaurant is that great, but plenty of great food options in the village or downtown. Have stayed for two years in a row now and will likely be back next year!
Bodde her 5 netter i mars 2024

8/10 – Bra

Jane

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location for skiing! Complimentary coffee only until 7am each morning which is silly. Front desk staff okay - housekeeping staff excellent. Rooms need updating but public areas of hotel were great.
Bodde her 4 netter i mars 2024

10/10 – Utmerket

Richard

Bodde her 7 netter i mars 2024

4/10 – Dårlig

Michael

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Found what appears to be a mouse chip on the dining table. Also found some suspicious white stains on a maroon chair in room 621. Finally there was a long brown hair on top of the toilet. It was pretty gross.
Bodde her 4 netter i mars 2024

2/10 – Forferdelig

Cameron

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold og personale og service
Went for the weekend with my fiancé, get to hotel, no one to help greet, or help with bags which is totally fine. Paid for valet service, which I had to go and retrieve my car multiple times because they were too “busy”. The hotel room was nice, until we drew a bath and the water was yellow/green and looked like pee dirty water. Once we saw that, we started the sink and the water was the same there. We brought it to their attention bc I work in the same industry and they claimed it was bc the pipes haven’t been run in a while which seemed crazy. They offered to refund some for the nights and upon checking out, nothing was compensated and they claimed that housekeeping cleaned the pipes. But we missed out of two nights bc of dirty water in the bath and sink. And lack of help with valet and bell service for a high end hotel was disappointing for our first time in steamboat. For the price of the hotel. Look elsewhere
Bodde her 2 netter i mars 2024

8/10 – Bra

Emily

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I had an issue with the staff member working when I was checking out at 7am on 2/20. He never asked may I help you, he made me stand there forever until someone else arrived. He was incredibly unfriendly and should not be in customer service.
Bodde her 3 netter i februar 2024

4/10 – Dårlig

Jeffrey

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Sheets and towels were dirty
Bodde her 2 netter i februar 2024

10/10 – Utmerket

keivan

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i februar 2024

10/10 – Utmerket

Brian

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient well kept property
Bodde her 4 netter i januar 2024

10/10 – Utmerket

Marla

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved everything! Great place!
Bodde her 5 netter i januar 2024

6/10 – Grei

Peter

Reiste med partner, Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter
very close to the slopes, 3 minute walk to the lifts.
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Salim Emrah

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i desember 2023

10/10 – Utmerket

Mary

Reiste med familie
Love staying here every year. Just wish we could stay longer.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Anna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i desember 2023

4/10 – Dårlig

Amy

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Beat up hotel. Overpriced for amenities and rooms.
Bodde her 5 netter i desember 2023

10/10 – Utmerket

Edward og Steamboat Springs

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The rooms were larger than expected. Free hot chocolate in the main area. Very festive decorations. The staff was professional and polite.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

JUSTINE

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service

6/10 – Grei

Caryn Melissa

Likte: Personale og service
Likte ikke: Renhold
I liked the location and the room layout, but the room, tub, and towels were dirty. A change in bed linens is an extra charge.
Bodde her 4 netter i desember 2023

10/10 – Utmerket

Carmella

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
New gondola is open
A family ski trip
Bodde her 4 netter i desember 2023

10/10 – Utmerket

James

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i desember 2023

10/10 – Utmerket

Ivan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i desember 2023

8/10 – Bra

Stephanie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Hotel staff were amazing and accommodated every any concern we had. Bellman were awesome; very friendly, helpful w the shuttle and good guys. Cleaning staff didn’t come the first day, second day they didn’t leave towels or coffee, third day they came at 8am (which was super annoying for us relaxing), the coffee pot in the room had a used coffee filter that never got cleaned out while we were there and was there prior to us getting our room. The pool and hot tube was fun.
Bodde her 4 netter i desember 2023

8/10 – Bra

Sneha

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i desember 2023

6/10 – Grei

Peter

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
So-so
Kitchen well set up. Neither shower head was working and maintenance did NOTHING to rectify and i had to go to Walmart to buy shower heads so i could bathe. Also housekeeping left my door wide open when they were done
Bodde her 4 netter i desember 2023

8/10 – Bra

Roxana

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was great, the check-in was easy. They have a valet option as well as a shuttle service, however the valet and the shuttle driver are the same person so it makes it a little difficult to get your vehicle when they are out making a shuttle run, especially in the evening. Otherwise, great service.
Bodde her 1 natt i november 2023

8/10 – Bra

DAVID

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location! Very accommodating.
Bodde her 4 netter i november 2023

10/10 – Utmerket

Bonnie

Bodde her 2 netter i september 2023

8/10 – Bra

Kelly

Bodde her 1 natt i november 2023

2/10 – Forferdelig

DOUGLAS

Bodde her 1 natt i november 2023

8/10 – Bra

MICHAEL

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My patio door wouldn’t shut/seal properly so the road noise was very loud coming through the gap. Didn’t sleep well. Also was an adjoining room so I heard the noise from the other room. If your a light sleeper be aware of these things. Other than noise while sleeping everything else was good.
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Sumonta

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
love this place
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Sabrina

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved the rustic feel of the hotel. I wish the pool and hot tub were open when we stayed but that's ok.
Bodde her 5 netter i oktober 2023

8/10 – Bra

Taissa

Reiste med familie og små barn
Likte: Fasiliteter
Staff really nice and accommodating! The room was clean, the hotel is just a little bit old.
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Eduardo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Steve

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023

8/10 – Bra

Gregory

Likte: Renhold og overnattingsstedets bygg og tilstand
The hair dryer was broken, and when we requested a new one it was never delivered
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Lori

Likte: Renhold og overnattingsstedets bygg og tilstand
We had an overall great experience.
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Chris

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Pamela

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The pool and hot tubs were amazing. The room was small but cozy.
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Melody

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i oktober 2023

10/10 – Utmerket

Lisa

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful view. Clean and comfortable room.
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Thomas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Zun-Ying

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Steamboat Grand is a great place to stay for its close location from the town, for the room quality, and the amenities like the 2 hot tubs and pool. The room (2 queen beds) was clean, roomy, and adequate for our 2 night pre-ski season stay. We loved the large size of the 2 hot tubs and the vastness of the pool area. But, it was the customer service that was most outstanding and impressive. At check-in, no time was wasted by the friendly concierge in guiding me from the curb to the front desk. The front desk attendant was very friendly and welcoming and had our room ready early in the day, which was a bonus since we had arrived early after a long drive to Steamboat Springs. In the hallways, we were always greeted with kindness by passing staff. But, the dining room servers were the ones who stood out the most with their hospitality, kindness, and distinctively welcoming and positive attitudes. At all of our meals, servers Jamie and Caleigh were especially super attentive and took great care of us. Their customer service reflect great credit upon themselves and the hotel staff as a whole. We felt more motivated to eat in instead of eating outside the hotel, even with the limited summer menu. The bar drinks were top notch and decently priced. The service desk to check-in to the pool area was quick, efficient, and simple. Those attendants were super nice and helpful too. In short, the customer service was awesome and made quite a lasting impression with us.
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Harris

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the location. Right next to the Gondola access and beautiful views around the property. Did not like I had to pay extra for parking.
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

tom

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i oktober 2023

10/10 – Utmerket

david og Denver

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023

8/10 – Bra

Caylee

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023