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Anmeldelser av The Ritz-Carlton, St. Thomas

5 out of 5
The Ritz-Carlton, St. Thomas
6900 Great Bay, St. Thomas, St. Thomas

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 170 av totalt 293 anmeldelser." "
Rangering på 8 − Bra. 47 av totalt 293 anmeldelser." "
Rangering på 6 − Grei. 36 av totalt 293 anmeldelser." "
Rangering på 4 − Dårlig. 21 av totalt 293 anmeldelser." "
Rangering på 2 − Forferdelig. 19 av totalt 293 anmeldelser." "

9,2/10

Renhold

8,6/10

Personale og service

8,8/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Curtis

Likte: Overnattingsstedets bygg og tilstand
Love it
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Dorell

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect resort
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Helen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best place
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Bobby Suttice

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved the ocean view from my room and the staff's attention to detail & helpfulness. The upkeep of the grounds & whole facility was immaculate.
Bodde her 2 netter i april 2024

8/10 – Bra

Neressa Bacchus

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Michael

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic place to stay.
Bodde her 2 netter i april 2024

8/10 – Bra

YASMINE og Brooklyn

Likte: Renhold
Their beach side food and service was mediocre. The sunset cruise and staff were excellent. They are inconsistent with replacements in room after cleaning.
Bodde her 4 netter i april 2024

10/10 – Utmerket

Michael Thomas

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We really enjoyed our 6 night stay. The staff are so friendly and the fellow guests were too. The king size bed room was nice but if I had to suggest improvement, I would want more storage space. The motion control lights in the bathroom woke up anyone sleeping because the shower glass wall let light though into the bedroom. Bad design. The beach and pool area are gorgeous and restaurant was excellent. We ate there twice for dinner because the food, service and view was amazing. We would definitely come again.
Bodde her 6 netter i april 2024

10/10 – Utmerket

torry

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great view , super clean and safe area
Bodde her 4 netter i mars 2024

8/10 – Bra

Itoro

Likte: Overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mars 2024

4/10 – Dårlig

Esther

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The amenities, quality of food and service, rooms are all far from a 5 stars hotel. Very very expensive for what it is. Luckily the staff is very nice and friendly but we were very disappointed with the overall quality of the hotel.
Bodde her 5 netter i mars 2024

10/10 – Utmerket

Rhonda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024

10/10 – Utmerket

Regina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024

8/10 – Bra

Luis

Likte: Renhold
El check in fue un desastre
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Nimeshkumar

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mars 2024

10/10 – Utmerket

Pamela

Bodde her 3 netter i februar 2024

10/10 – Utmerket

Matthew

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
One of the best stays I’ve ever had. Very helpful and friendly staff.
Bodde her 3 netter i februar 2024

8/10 – Bra

Ellen

Bodde her 6 netter i februar 2024

8/10 – Bra

Ellen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
try harder
We had a very nice stay. Great view, clean room. The mattresses need to be flipped so they aren't leaning to one side. We arrived at 5 PM. The first night we had trouble with the QR code to order room service and the front desk was helpful. Food the first night was pretty bad, hard tough cold chicken sandwich. My husband's burger was tough, over spiced and hard. The fries were rubbery. We hardly ate any of it. They forgot the ice we ordered. Ice machine was broken or we would have used it. Bad start. Next time we had room service they forgot to bring my husbands dinner. Mine was cold. Seemed no matter what we ordered it arrived wrong/missing something and cold or just icky, except the wine. The delivery people were nice as was were the house keeping ladies. Over all the place was clean. We had a great dinner at Blue Water, the Pad Thai was the best I have ever had...but sadly couldn't get in again on Wednesday and Thursday. Alloro breakfast was very good. The smoked salmon was the best I have ever had. They served the smallest eggs I have ever seen, but good. Wondered why there was sooooo much garlic in the guacamole..not my favorite. The coffee place was excellent, super nice helpers. Sail had nice food, servers and drinks. Except the lettuce/veggie wrap gave me diarrhea all night. Coconut Grove has a super bar and excellent bar tender, Charlesworth is amazing. Give that man a raise!!!! The gift shop was low on all sizes of women's tops. Nice sales person.
Bodde her 8 netter i februar 2024

10/10 – Utmerket

William

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024

6/10 – Grei

Mark

Reiste med partner
Likte ikke: Renhold
Put in a handicapped room and we ARE NOT handicapped. Spa did not recognize our reservation and staff was very rude and demeaning, talk to the hand with attitude. Rained for 3 days and no umbrellas in our room. Shuttle service did not want to take us to our room upon check in until I offered to drive. Could not reach Aloro to order a pizza to pick up since mail box full, when called concierge would not contact restaurant instead told up to keep calling Aloro directly. Concierge would not shuttle us to Caribbean Fish market next door. The facility is a RINO Ritz in name only. Will never return. Sad since surroundings are beautiful. On to St Croix and St Bartz.
Bodde her 7 netter i februar 2024

8/10 – Bra

Desara og Weymouth

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was very quiet . Thinking that is a island resort i will loved if it has a little vibe some music at the pool. Allore restaurant was ok but not was i was expecting as a restaurant at ritz. The last day of our staying I couldn’t use the bathroom because was a water leak from the ceiling
Bodde her 4 netter i januar 2024

10/10 – Utmerket

Michele L.

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Ritz-Carlton is an absolutely beautiful resort with impeccable service. We cannot wait to return!!!
Bodde her 5 netter i januar 2024

10/10 – Utmerket

Daniel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall a fantastic resort. The dinner options inside the resort can be improved with better quality food.
Bodde her 4 netter i januar 2024

10/10 – Utmerket

BIOLA

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were very helpful! Food was delicious Property and location A1
Bodde her 1 natt i januar 2024

4/10 – Dårlig

Ryan

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I paid ~1,500 per night for a room at the Ritz - a supposedly 5 star hotel. This is a 3 star hotel. The staff was friendly but the hotel itself is worn down and dirty. 5 star amenities are no where near this place. The food was of 3 star quality. Nothing about this place is 5 star. I’ve stayed in lux hotels all over the world this has been the worst. Based on this I wouldn’t stay at another Ritz…this hotel should lose its flag, be closed and revamped. If not don’t advertise as 5 star it’s 3 star at most. Again dirty, poor food, amenities are terrible, staff is nice but that it, they are slow u knowledgeable and not a lux experience. I never wrote reviews this is my first but need to share so other don’t waste their money. If I had paid 300/night I wouldn’t be upset, but 1,500 was a waste…..The Ritz corporate needs to visit this place….
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Johanny

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023

10/10 – Utmerket

Kailey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i november 2023

8/10 – Bra

Wade

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice But Maze of Stairs are Tough
Spa is adequate, bar is best on the island, Italian restaurant Alloro is excellent, continental breakfast is excellent but expensive. Service is good property is well care for. No elevators up to the rooms access is difficult if you are older or out of shape. Also getting around property is a maze of stairs and ramps, after 3 days I still did not know my way around. Stairs are needed to get to every part of the property.
Bodde her 3 netter i november 2023

10/10 – Utmerket

Greg

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i november 2023

10/10 – Utmerket

Frank og Cranston

Bodde her 3 netter i november 2023

10/10 – Utmerket

Jacqueline

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful
Bodde her 6 netter i oktober 2023

10/10 – Utmerket

Ganesh

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had an amazing two nights stay at the Ocean Front room. The facilities at the Hotel is so good, we didn't find the need to go out. We enjoyed the Kayaking, Paddling, Indoor Pool, Private Beach. restaurants. Great Place to stay in St.Thomas. St.Thomas is very crowded and infrastructure is crumbling a lot, so place like Ritz Carlton has created a clean environment for visitors to enjoy the nice sun. Wish the price is little reasonable but given the outside environment, it's worth the ambience inside. I will try Ritz Carlton at some other places also as I have experienced very stay at St.Thomas
Bodde her 2 netter i november 2023

6/10 – Grei

Jacqueline

Likte: Overnattingsstedets bygg og tilstand
Bodde her 4 netter i oktober 2023

8/10 – Bra

Tracy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Conveniently located on the east side of the island. Quick access to the St John ferry. Beautiful view of St John from the pool / beach area. Great staff! Could use some evening entertainment. Very quiet on the resort after dinner.
Bodde her 7 netter i oktober 2023

10/10 – Utmerket

Alexey

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our stay was Absolutely wonderful!!! From arrival to departure and everything in-between was like a fairy tale since we were celebrating our Honeymoon. The staff , the grounds and the food was of the highest quality and we enjoyed EVERYDAY. Will Definitely be returning. Thanks to all the staff for a wonderful experience
Bodde her 4 netter i oktober 2023

6/10 – Grei

Clarence

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We absolutely loved the location of the ritz-carlton, however we expected more services, more inclusive options, and definitely more food option. We would've loved to have a tours and excursion included with our stay as well. Overall or stay was great but these few thing would have definitely made it an Amazing trip.
Bodde her 2 netter i september 2023

10/10 – Utmerket

Rufus

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i august 2023

10/10 – Utmerket

Brencia

Bodde her 4 netter i september 2023

10/10 – Utmerket

Thomas J

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Ritz was very accommodating and provided a lot of amenities. The staff was VERY friendly and helpful.
Bodde her 4 netter i september 2023

10/10 – Utmerket

Moyna

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Highly recommended.... expensive but worth the price. We stayed for our honeymoon and everything was great from arrival to departure. We went mid September during the off season and loved that the resort wasnt overcrowded. Opt for the Club lounge the food and unlimited drinks are worth the extra money. The resort is beautiful and well maintained. The staff was beyond amazing!!!! Everyone was very pleasant and engaged, they really took time to get to know us and made sure our needs were met. One staff member even got us a honeymoon gift!!! A few ppl we want to highlight are Kimorah and Knoy at checkin; Jadisha, Jemar, Coronthia, Ruth and Shirley in the club lounge; Bellhops Bruce and Dani; Micheal at the front gate; Micah, Shawn and the water activities crew. Thank you all!!! We definitely plan to return.
Bodde her 5 netter i september 2023

2/10 – Forferdelig

John

Bodde her 2 netter i mars 2023

10/10 – Utmerket

Mike

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Wonderful!
Bodde her 4 netter i september 2023

10/10 – Utmerket

Latrease Thorpe og Brunswick

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We absolutely loved the property for our Mother Daughter trip! I would strongly recommend staying in a room with club access! Food and drinks included! Every staff member was friendly and went out of their way to accommodate us! I can’t wait to go back!
Bodde her 4 netter i september 2023

10/10 – Utmerket

Daniela S

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s great location and it’s a beautiful place! The staff are amazing, we felt very comfortable around the property. Our room was exactly what we expected, good vibes by the pool/ beach area! We’re very happy with our stay.
Bodde her 3 netter i september 2023

10/10 – Utmerket

Stephen John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i august 2023

10/10 – Utmerket

Patricia

Bodde her 5 netter i august 2023

6/10 – Grei

Shantrece

Reiste med partner, Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Not a normal ritz Carlton experience. You walk up to them they stare at you as in “what do you want” no robes in room and if you order them there is a 2hour wait. Ordered champagne and cake for my husband’s birthday they delivered the champagnes with no glasses the cake came 3 hours later (said it wasn’t ready yet) I would not come back to this hotel unfortunately. I’d spend my money elsewhere
Bodde her 3 netter i august 2023