Restaurant
Sjekk tilgjengelighet

Anmeldelser av The Exchange Hotel

2.5 out of 5
The Exchange Hotel
234 3rd Ave N, St. Petersburg, FL

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 360 av totalt 855 anmeldelser." "
Rangering på 8 − Bra. 242 av totalt 855 anmeldelser." "
Rangering på 6 − Grei. 136 av totalt 855 anmeldelser." "
Rangering på 4 − Dårlig. 67 av totalt 855 anmeldelser." "
Rangering på 2 − Forferdelig. 50 av totalt 855 anmeldelser." "

8,0/10

Renhold

9,0/10

Personale og service

7,4/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Bernd

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location BUT the hotel itself is in a really bad shape. Maintenance has apparently been ignored for a very long time. The AC is leaking brown condensation, there are animals living in the bathroom and there is a unpleasant smell in the room which one cannot ventilate out since the opening function of the windows is mechanically blocked. Enjoy St Pete, but choose a different place to stay!
Bodde her 2 netter i desember 2023
Svar fra The Exchange Management den 5. jan. 2024
Hello Bernd, thank you for taking the time to leave us a review on our historical boutique property. Please accept our sincerest apologies for the inconvenience faced while staying with us. It's truly unfortunate that we weren't made aware of the animals living in the bathroom we would have loved to investigate and address your concerns. We appreciate your comments on our location. Thank you for sharing!

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Was hoping for more.
Value for money not that good. Small room that had seen better days, unable to close bathroom door properly. No safe in room. No cleaning, new towels or toilet paper. Was told at check in that parking was free, but then it was not at check out. Receptionist kindly removed it from bill because of confusion. Ok gym area, but threadmill not working. Area is good for exploring St Pete.
Bodde her 2 netter i desember 2022

10/10 – Utmerket

James

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel was great! It’s a classic feel with comfortable rooms. If I had anything to say that was unexpected it would be the size of the bathroom. It was a tad small but totally ok and we would definitely stay again! Great staff, clean rooms. Housekeeping was great and they made it a pleasurable experience! 5/5
Bodde her 5 netter i mai 2024

6/10 – Grei

Ciro

Likte: Personale og service
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Karina

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
This property will be remodeled soon...
Bodde her 2 netter i april 2024

8/10 – Bra

Daniel

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed the older items incorporated throughout the hotel. Stairs easily walkable. Comfortable rooms. Huge closet. Fun surprise
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Irfan

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
No housekeeping , water $4 , frontdesk empty , called no one picked Someone came in room without knocking
Bodde her 1 natt i mai 2024
Svar fra The Exchange Management den 20. mai 2024
On behalf of The Exchange Hotel, please accept my sincerest apologies for the inconvenience you endured. Certainly, this is not the type of guest experience we are trying to provide. Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services. We hope that we get another opportunity to serve you when your travel plans bring you back to the St. Pete area.

10/10 – Utmerket

DARIUS

Forretningsreisende
Likte: Fasiliteter
Unique non-chain hotel that has all you need including pool, bar, restaurant, and staff that are very attentive.
Bodde her 2 netter i mai 2024
Svar fra The Exchange Management den 20. mai 2024
Thank you for taking the time to share your experience regarding your recent stay. We appreciate your kind words about our staff and hotel. It is through such candid feedback that we continue to improve upon our product and services.

2/10 – Forferdelig

Rick and Nancy

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra The Exchange Management den 20. mai 2024
Thank you for taking the time to share your experience regarding your recent stay.

10/10 – Utmerket

kathleen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is dated, but very clean. I was told prior to booking that the elevators don't work, it was also posted on expedia that elevators aren't available. The staff asked me several times if they could carry our bags to the 2nd floor to make it easier for guests. I wish i could remember the staff names, because they are honestly the nicest people. They are so accommodating and friendly.
Bodde her 1 natt i mai 2024
Svar fra The Exchange Management den 17. mai 2024
Hello Kathleen, Thank you for your kind comments regarding our staff. It was a pleasure serving you and we hope to have you back again in the near future.

6/10 – Grei

Beatriz

Likte: Personale og service
Likte ikke: Fasiliteter
Hotel was okay, i stayed on the first floor so i could hear EVERYTHING. I could hear everything from the second floor and there is construction going on right by my window so that sucked because it was nonstop noise starting at 4am. Rooms didn't have a fridge or microwave but the lobby did have one microwave. Bed were super comfty! Sheets clean, towels clean, coffee maker was dusty. I have Tmobile so my service sucked out there and the wifi didnt help much. Also you have to pay for parking at the hotel, other than that you have to park on the street which is 2 hr parking from 8-10pm you can park over night fine, but during the day make sure you move your car. Other than that it was an okay stay
Bodde her 3 netter i mai 2024
Svar fra The Exchange Management den 17. mai 2024
On behalf of The Exchange Hotel, please accept my sincerest apologies for the inconvenience you endured. Certainly, this is not the type of guest experience we are trying to provide. Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services. We hope that we get another opportunity to serve you when your travel plans bring you back to the St. Pete area.

8/10 – Bra

Michael

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was a very nice place to stay only complaint we had is there were some kids apparently staying in the floor above us and they were very loud laid in the evenings and very loud early in the mornings
Bodde her 2 netter i april 2024
Svar fra The Exchange Management den 17. mai 2024
On behalf of The Exchange Hotel, please accept my sincerest apologies for the disturbance you endured from the neighboring room above. Certainly, this is not the type of guest experience we are trying to provide. I am particularly sorry that we were unaware of the problem at the time so that immediate corrective action could be taken.

6/10 – Grei

Jeremy

Likte ikke: Fasiliteter
Nice looking lobby but underwhelming rooms and bathrooms. It seems this hotel cannot decide if it wants to be a historic property embracing its age and charm or a more modern facility.
Bodde her 2 netter i april 2024
Svar fra The Exchange Management den 17. mai 2024
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

6/10 – Grei

Christine

Reiste med partner
Didn't have hot water when i went to take shower Let the water run for 10min no change in temp
Bodde her 1 natt i mai 2024
Svar fra The Exchange Management den 13. mai 2024
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

6/10 – Grei

dosty

Bodde her 1 natt i mai 2024
Svar fra The Exchange Management den 13. mai 2024
Thank you for taking the time to share your experience regarding your recent stay.

8/10 – Bra

Vashon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra The Exchange Management den 13. mai 2024
Thank you for taking the time to share your experience regarding your recent stay. Your feedback is greatly appreciated.

8/10 – Bra

Nicholas

Likte: Renhold og personale og service
Bodde her 2 netter i mai 2024
Svar fra The Exchange Management den 13. mai 2024
Thank you for taking the time to share your experience regarding your recent stay.

6/10 – Grei

Alanis

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
overall ok stay, no fridge in the rooms
Bodde her 2 netter i mars 2024
Svar fra The Exchange Management den 10. mai 2024
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

6/10 – Grei

Michele

Bodde her 1 natt i mai 2024

6/10 – Grei

Richard og Sarasota

Likte: Personale og service
Bodde her 1 natt i mai 2024
Svar fra The Exchange Management den 6. mai 2024
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

10/10 – Utmerket

Nicole

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great spot, lovely boutique hotel.
Bodde her 1 natt i mai 2024
Svar fra The Exchange Management den 6. mai 2024
Thank you for your awesome feedback we appreciate you choosing us, and we look forward to welcoming you with us again in the near future.

6/10 – Grei

Vongai

Bodde her 2 netter i april 2024

6/10 – Grei

JUAN

Reiste med familie
Likte: Personale og service
Ok for the price. Elevator broken
Bodde her 2 netter i april 2024
Svar fra The Exchange Management den 4. mai 2024
Thank you for taking the time to leave us a review. We appreciate your feedback, and we hope to have you back again.

6/10 – Grei

Salvatore

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
When we checked in we were told that the elevator was out of service(apparently it hasn’t operated for many months and will not be repaired). Then we got to our second floor room and it was very warm . I tried calling the front desk but the phone didn’t work. They changed our room and it was satisfactory
Bodde her 3 netter i april 2024
Svar fra The Exchange Management den 3. mai 2024
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

10/10 – Utmerket

Mayrin

Likte: Personale og service
Bodde her 3 netter i april 2024
Svar fra The Exchange Management den 3. mai 2024
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

8/10 – Bra

kurt

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Quaint
Bodde her 3 netter i april 2024
Svar fra The Exchange Management den 27. apr. 2024
Thank you for taking the time to share your experience regarding your recent stay. Indeed, The Exchange is quaint and charming. Thanks for the feedback, we hope to see you visit again very soon!

10/10 – Utmerket

Gillian

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
i wish the water faucets ran :(
Bodde her 1 natt i april 2024
Svar fra The Exchange Management den 27. apr. 2024
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

2/10 – Forferdelig

Lori

Reiste med familie og små barn
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The elevator was broken. My mom is 85 and recovering from a fractured pelvis. We had to carry 3 suitcases up to the 3rd floor.
Bodde her 1 natt i april 2024
Svar fra The Exchange Management den 26. apr. 2024
On behalf of The Exchange Hotel, please accept my sincerest apologies for the inconvenience you endured. Certainly, this is not the type of guest experience we are trying to provide. Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services. We hope that we get another opportunity to serve you when your travel plans bring you back to the St. Pete area.

6/10 – Grei

Giana

Bodde her 1 natt i april 2024
Svar fra The Exchange Management den 17. mai 2024
Thank you for taking the time to share your experience regarding your recent stay.

10/10 – Utmerket

Mary

Forretningsreisende
Nice property
Bodde her 1 natt i april 2024
Svar fra The Exchange Management den 26. apr. 2024
Thank you for taking the time to share your experience regarding your recent stay. Hope to see you again soon!

2/10 – Forferdelig

Gabrielle

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room I was given was infested with bugs. There were bugs in the bed as well as another persons hair. Multiple bugs were in the bathroom and had burrowed into the towels and toilet paper as well. I Canceled the room and ended up going to another hotel. I requested a refund and they refused to refund me my money back. Horrible experience overall and will not be booking any rooms here again.
Bodde her 2 netter i april 2024
Svar fra The Exchange Management den 26. apr. 2024
On behalf of The Exchange Hotel, please accept my sincerest apologies for the inconvenience you endured. Certainly, this is not the type of guest experience we are trying to provide. Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services. We hope that we get another opportunity to serve you when your travel plans bring you back to the St. Pete area.

8/10 – Bra

Richard

Likte: Personale og service
Elevator broken and only 3rd floor walkup available.
Bodde her 2 netter i april 2024
Svar fra The Exchange Management den 22. apr. 2024
Thank you for taking the time to share your experience regarding your recent stay. Please accept my sincerest apologies for the inconvenience you endured. We hope that we get another opportunity to serve you when your travel plans bring you back to the St. Pete area.

6/10 – Grei

Richie

Reiste med familie
Cute little boutique downtown. Walkable to all downtown shops, restaurants and pier. There is restaurant and bar onsite, a plus. The only thing I did not like was no refrigerator or microwave was available.
Bodde her 3 netter i april 2024
Svar fra The Exchange Management den 22. apr. 2024
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services. We hope that we get another opportunity to serve you when your travel plans bring you back to the St. Pete area.

10/10 – Utmerket

Kirk og Broken Arrow

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was super friendly and cheerful and helped with our every need
Bodde her 1 natt i mars 2024
Svar fra The Exchange Management den 22. apr. 2024
Thank you for taking the time to share your experience regarding your recent stay. I am most pleased that you generally found the Hotel and staff met and exceeded your expectations. We hope that we get another opportunity to serve you when your travel plans bring you back to the St. Pete area.

6/10 – Grei

Kristen

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra The Exchange Management den 26. apr. 2024
Thank you for taking the time to share your experience regarding your recent stay.

10/10 – Utmerket

Jamie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra The Exchange Management den 26. apr. 2024
Thank you for taking the time to share your experience regarding your recent stay. Your feedback is very important to us. We hope to see you again soon!

10/10 – Utmerket

Rafael og Naples

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is close enough to walk to restaurants and the night life, but situated in a quiet neighborhood away from the noisy partiers.. I have stayed there before and will stay again!
Bodde her 1 natt i april 2024
Svar fra The Exchange Management den 21. apr. 2024
Hello Rafael, thank you for your amazing review we are so happy to hear that you enjoyed your stay with us here at The Exchange Hotel. We look forward to welcoming you back to visit with us again soon.

10/10 – Utmerket

Michael G

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a fantastic stay, the hotel was within walking distance of the Blues Festival we attended. The Staff was the crown jewel of our stay, sadly The Exchange is closing in a few months and will be demolished to make room for a high rise.
Bodde her 3 netter i april 2024
Svar fra The Exchange Management den 20. apr. 2024
Hello Michael, Thank you for awesome review. We are happy to hear that you enjoyed your stay with us and had fun in our location. It was a pleasure having you with us and we look forward to having you back again soon.

10/10 – Utmerket

David

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property is old but pretty well kept and the staff is super friendly and helpful
Bodde her 1 natt i april 2024
Svar fra The Exchange Management den 19. apr. 2024
Thank you for kind review, we appreciate your feedback on your stay with us here at The Exchange Hotel. We hope to see you again soon.

8/10 – Bra

Virginia

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bathrooms could not have been smaller, and there was no maid service during our four-day stay. Neither was particularly problematic, and the location is excellent. The staff was very helpful. I wish the bar stayed open longer.
Bodde her 4 netter i april 2024
Svar fra The Exchange Management den 18. apr. 2024
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services. We are happy you enjoyed your stay and that the staff and the location was excellent. We hope to have you with us again in the near future.

8/10 – Bra

Bryant

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The gentleman at the front desk Michael. he made you feel like you’re at home hotel is all but it was clean and a great location; walking distance to everything.
Bodde her 4 netter i april 2024
Svar fra The Exchange Management den 18. apr. 2024
I am most pleased that you generally found the Hotel and staff met and exceeded your expectations. We appreciate your kind review, and we hope to see you again soon.

4/10 – Dårlig

Anthony

Likte ikke: Fasiliteter
Overall it wasn't horrible, but the first night my TV didn't work (someone partially unplugged it at the back of the set and it was up to me to figure it out) My room phone was dead. Also, no one told me you had to request to have your room cleaned. So it wasn't. I also think, from what I saw for pricing online earlier Saturday before I checked in, was a lot lower than what I was charged. I saw the same room in the $135 range and I was charged $245 & $169. I guess they're tearing the place down, so maybe they'll be better when they start from scratch.
Bodde her 2 netter i april 2024
Svar fra The Exchange Management den 18. apr. 2024
On behalf of The Exchange Hotel, please accept my sincerest apologies for the inconvenience you endured. Certainly, this is not the type of guest experience we are trying to provide. Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services. We hope that we get another opportunity to serve you when your travel plans bring you back to the St. Pete area.

6/10 – Grei

Charles M.

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room was like a meat locker. No heat, AC only had to shut it off to keep from freezing
Bodde her 1 natt i april 2024
Svar fra The Exchange Management den 15. apr. 2024
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

4/10 – Dårlig

Teresa

Reiste med partner
Likte ikke: Renhold og fasiliteter
Good bed. The location to Vinoy Park and restaurants good. Not so good: Broken elevator $25 a day parking, no self parking (need to move vehicle every 2 hrs) Shower head drizzled. However, they did replace. Short shower curtain, floor got very wet. Tiny bathroom. No blow-dryer MUST ask for clean room service. We put towels out and came back to no towels. We were told you need to request room service. Curtains ripped, old and dirty, almost moldy looking (gross) Complimentary coffee in lobby was cold in am (both days) no breakfast offered. Dirty hall carpets. Overall If you want a good bed and location this place will work. If you want anything else probably not.
Bodde her 2 netter i april 2024
Svar fra The Exchange Management den 15. apr. 2024
On behalf of The Exchange Hotel, please accept my sincerest apologies for the inconvenience you endured. Certainly, this is not the type of guest experience we are trying to provide. Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services. We hope that we get another opportunity to serve you when your travel plans bring you back to the St. Pete downtown area.

2/10 – Forferdelig

Emily

Bodde her 4 netter i april 2024
Svar fra The Exchange Management den 3. mai 2024
Thank you for taking the time to share your experience regarding your recent stay.

10/10 – Utmerket

Vanessa

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great!!
Bodde her 5 netter i mars 2024
Svar fra The Exchange Management den 13. apr. 2024
Thank you for your great feedback, we are happy to hear you had a great experience with us. We look forward to seeing you again!

8/10 – Bra

Scott

Bodde her 1 natt i mars 2024
Svar fra The Exchange Management den 3. mai 2024
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

10/10 – Utmerket

shelly

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff were all super nice and helpful.
Bodde her 1 natt i april 2024
Svar fra The Exchange Management den 13. apr. 2024
Wow thank you for your kind comments regarding our staff. The are truly and exceptional bunch of people. We look forward to serving you the next time your travels take you to St. Pete downtown.

6/10 – Grei

MAREK

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
GREAT LOCATION AND STAFF, but very, very run down and needs cleaning, urgently.
Bodde her 2 netter i april 2024
Svar fra The Exchange Management den 6. apr. 2024
Hello Marek, thank you for sharing your feedback on your stay here with us at the Exchange Hotel. We are happy you enjoyed the location and that the staff made you feel comfortable. Thank you for staying with us and we hope to serve you again in the near future.

10/10 – Utmerket

William

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location!
Bodde her 3 netter i mars 2024
Svar fra The Exchange Management den 6. apr. 2024
Indeed, it is! thank you for leaving us your review your feedback is greatly appreciated, and we hope to see you again in the near future.