Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Our overall vacation experience was horrible. As discussed with the beach time rental staff several times over our 6 week stay. From day one (WiFi not working, only one tv available (despite pics to the contrary on your site) main bedroom no tv, ice maker not working), I could go on and on about our dissatisfaction. Overall not very clean (especially the bathrooms)...main shower leaks, both TP dispensers broken (have been for several years). Fridge several expired items not removed. Very poor quality control as all these issues should have been noticed/fixed before our arrival. Not to mention unannounced arrivals for deliveries from the owners. Very hard to deal with the people sent to fix the issues due to language difficulty. At the end of the day my biggest issue is your business model (IE: It should be a workable 3 sided triangle between the paying guests, your company and the actual owners) and 2 sides of this triangle are not working together. Finally you describe this as a "luxurious condo" which we paid a considerable amount for and found to be anything but. The overall impression was one of a "patina of neglect" from the owners, the Cohen family. Sadly you and they have forced us to look elsewhere for accommodations despite our 3 visits and overall love for the property and the friends we have made during this time