Takterrasse
Sjekk tilgjengelighet

Anmeldelser av Crystal Hotel

4 out of 5
Crystal Hotel
Via Traunter Plazzas 1, St. Moritz, GR

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 292 av totalt 481 anmeldelser." "
Rangering på 8 − Bra. 152 av totalt 481 anmeldelser." "
Rangering på 6 − Grei. 28 av totalt 481 anmeldelser." "
Rangering på 4 − Dårlig. 8 av totalt 481 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 481 anmeldelser." "

9,6/10

Renhold

9,2/10

Personale og service

8,8/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Koselig hotell med veldig god service
Et veldig hyggelig hotell med fantastisk god og personlig service midt i St.Moritz. God frokost med stort utvalg som ga valuta for pengene. Nydelig lunsj i restauranten. Betjeningen var utrolig serviceinnstilt, og gjorde alt de kunne for at vi skulle ha et flott opphold. Rommet var hjemmekoselig og romslig. Utrolig gode senger. Personalet var innom rommet vårt og gjorde klart for natten når vi var ute og spiste middag, og la igjen en hyggelig overraskelse. Betjent parkering. Hotellet anbefales absolutt!
Svar fra Grit FOM den 29. juli 2016
We are very pleased about your positive review and delighted to hear that you enjoyed your stay with us! It is precisely this kind of positive feedback that motivates us, day after day, to do everything we can to offer our guests a wonderful and unforgettable stay.

10/10 – Utmerket

M og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell og god service
Flott hotell og god service. Det eneste som trekker ned var utsikten over bakgård fra balkongen og noe rotete frukostbuffet.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Gunnar og Oslo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Flott beliggenhet men lite sosialt på hotellet.
Flott beliggenhet kun 60 meter til skitoget. Litt små rom. Hyggelig trimbetjening og spa område. Enkel 3 retters til frc 40. Pianobar var ikke røykfri og dårlig avtrekk

8/10 – Bra

Jim-Boerre og Bodø

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Flott hotell, små rom i St. Moritz
Fint hotell, små rom, ikke spesielt moderne på rommet med trehvite skap og skatoll. God Service, flott skirom!

10/10 – Utmerket

olga

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful hotel with the great location and very spacious rooms. Highly recommended.

10/10 – Utmerket

Yuliya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024

8/10 – Bra

Antoine og Bournemouth

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location good hotel and nice staff
Bodde her 7 netter i mars 2024

10/10 – Utmerket

Gazmend og Grosse Pointe Park

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect staff, perfect food and perfect location
Bodde her 7 netter i mars 2024

8/10 – Bra

Felice

Likte: Renhold og personale og service
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Kenny og Hialeah

Bodde her 2 netter i februar 2024

10/10 – Utmerket

Francesco og Kew

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic team and great location
Bodde her 7 netter i februar 2024

10/10 – Utmerket

Thomas og EDGEWATER

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to all attraction
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Doris

Bodde her 6 netter i januar 2024

10/10 – Utmerket

akiko

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Kate

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

10/10 – Utmerket

David

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing gem!
We loved this hotel. It is elegant and has super nice touches. It feels like a 5 star in many ways, but not quite! the bedding is great and pillows awesome. The bathroom is laid out beautifully, but the best part is the staff. They are kind, helpful and just lovely. Everyone from the bellman to the front desk to the restaurant! The location is great, too!
Bodde her 2 netter i desember 2023
Svar fra Crystal Management den 19. jan. 2024
Dear David thank your for taking the time to write your review. We are happy to read that your enjoyied your stay at the Crystal Hotel. We will hope to have the pleasure to host you another time. Kind regards

10/10 – Utmerket

Richard

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Richard

Bodde her 2 netter i desember 2023

10/10 – Utmerket

Stéphane

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Ricardo

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Excelencia total
Excelente em tudo, pessoal muito alegre e atencioso, quarto muito aconchegante, bilhetes gratuitos para transporte publico, localizado em frente ao teleférico para o Piz Nair.
Bodde her 3 netter i oktober 2023
Svar fra Crystal Management den 13. okt. 2023
Thank you for your positive message. We are very happy that you were satisfied with our service.It would be great to welcome you another time.

10/10 – Utmerket

William

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Free shuttle from train station was waiting when we arrived. Driver took our bags loaded, unloaded, and placed them in our room! Once in the room, a rep from the hotel delivered chocolates and breakfast room service info, she checked to ensure everything was perfect in the room. At checkout, the clerk gave us two bottles of water for our trip. Shuttle driver loaded bags and took us to the train station again. This hotel really has customer service perfected!
Bodde her 1 natt i oktober 2023
Svar fra Crystal management den 9. okt. 2023
Dear William Thank you for your stay at our hotel and your great review. We are happy to read that you were satisfied. Hope to see you again in the future. Kind regards. Crystal Management.

10/10 – Utmerket

Ludwig

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Crystal management den 9. okt. 2023
Dear Ludwig Thank you for your stay at our hotel.. We are happy to see that you were satisfied. Hope to see you again in the future. Kind regards. Crystal Management.

10/10 – Utmerket

Osamu

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra Crystal management den 9. okt. 2023
Dear Osamu Thank you for your stay at our hotel.. We are happy to see that you were satisfied. Hope to see you again in the future. Kind regards. Crystal Management.

10/10 – Utmerket

Ryan

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good stuff! Natasha at the bar was amazing!
Bodde her 1 natt i september 2023
Svar fra Crystal Management den 7. okt. 2023
Dear Ryan Thank you for your stay at our hotel and your great review. We are happy to read that you were satisfied. Hope to see you again in the future. Kind regards. Crystal Management.

10/10 – Utmerket

benedetta

Bodde her 1 natt i september 2023
Svar fra Crystal management den 9. okt. 2023
Dear Benedetta Thank you for your stay at our hotel.. We are happy to see that you were satisfied. Hope to see you again in the future. Kind regards. Crystal Management.

10/10 – Utmerket

Ahmad

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The hotel was spotless clean, the staff was extremely helpful and friendly. The location is good, breakfast was great. I highly recommend it and would use it again when I am in Lugano again.
Bodde her 1 natt i august 2023
Svar fra Crystal management den 26. aug. 2023
Dear AhmadWe are delighted about your positive feedback and that we were able to offer you a wonderful time at our hotel.Hope to have the pleasure of welcoming you again. Kind regards

8/10 – Bra

Ned

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
The hotel is located up the hills from the train station , so we took a taxi (overpriced) to get ourselves and Our luggage to the property. We were Then told at the desk that there is a hotel shuttle that will come to pick you up . It would have been nice To know that ahead of our arrival. Our room is comfortable, but there is a choice of keeping the window open and heating constant tra fric noise or closing it and getting too warm . No AC in the rooms makes for an uncomfortable summer visit.
Bodde her 1 natt i august 2023
Svar fra Crystal management den 26. aug. 2023
Dear NedThank you for your stay at our hotel during your visit in St. Moritz. We are sorry that you were not satisfied with the comfort of the room. On request we provide a fan into the room instead to open the window. Air condition is due to environment reasons not allowed. Hope to see you again and remain with kind regards.

8/10 – Bra

Kiyoto

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
　ホテルの立地、サービス、施設など、充実していて満足な滞在でした。 　サンモリッツ駅との往復の送迎では、予約が多く入っている中を調整してくれて、豪雨の中を助かりました。
Bodde her 2 netter i juli 2023
Svar fra Crystal management den 18. juli 2023
Dear KiyotoThank you for your stay with us and your review. We are delighted to read that you have had an enjoyable stay. Kind regards

8/10 – Bra

Stefan

Bodde her 1 natt i juli 2023
Svar fra Crystal Management den 17. juli 2023
Sehr geehrter StefanVielen Dank für Ihren Besuch bei uns und die Bewertung darüber. Es freut uns, dass es Ihnen bei uns gut gefallen hat. Freundliche Grüsse

10/10 – Utmerket

Kenzo

Bodde her 3 netter i juli 2023
Svar fra Crystal management den 16. juli 2023
Dear KenzoThank you for your stay and your great review. We are delighted that you have had an enjoyable stay with us. Best regards

10/10 – Utmerket

Roland

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2023
Svar fra Crystal Management den 7. juli 2023
Dear RolandThank you for your stay at our hotel and your review. We are delighted that you have had an enjoyable stay.Best regards

10/10 – Utmerket

KWANGSOO

Bodde her 1 natt i juli 2023
Svar fra Crystal management den 6. juli 2023
Dear guestThank you for your stay at our hotel and your great review. We are delighted that you were satisfied with our service. Best regards

4/10 – Dårlig

Blessilda K.

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
No third option. Either we sleep with warm room or deal with the outside noise with an open window. We picked to sleep with an open window and got only 2 or 3 hour sleep. Very inconvenient!
Bodde her 1 natt i juni 2023
Svar fra Crystal management den 22. juni 2023
Dear BlessildaThank you for your stay with us and your review. We are sorry to read that you were not satisfied with the temperature in the room. For environment reasons, hotels in St. Moritz are not permitted to use air conditioning systems. On request we provide a fan into the room. Our reception is 24 hours occupied and fulfils guest wishes at any time.

10/10 – Utmerket

Ramesh

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was excellent. Room was rather small. There was no thermostat in the room. So, it became hot and dry.
Bodde her 1 natt i juni 2023
Svar fra Crystal management den 9. juni 2023
Dear RameshThank you for your great review about your stay at our hotel. We provide a fan into the room on request. Our front desk is 24 hours occupied and ready to help.

10/10 – Utmerket

Jeannine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2023
Svar fra Crystal Management den 7. apr. 2023
Dear JeannineThank you for your stay with us and your review. We are happy that you were satisfied with our services and have had an enjoyable stay.Best regards

10/10 – Utmerket

Jeannine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mars 2023
Svar fra Crystal Management den 7. apr. 2023
Dear JeannineThank you for your stay with us and your review. We are happy that you were satisfied with our services and have had an enjoyable stay.Best regards

10/10 – Utmerket

Steven

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Personeel is super! zeer vriendelijk en gedienstig. We hadden een superior kamer, mooie grote badkamer, met apart bad en douche. Minibar was gratis: bier, sinaasappelsap, rivella, water en coca cola. Elke dag aangevuld. bedcomfort vonden we niet zo goed. Turndown service elke dag: super! spijtig dat er geen nespressomachine en waterkoker voor thee op de kamer aanwezig zijn, en ook geen strijkijzer.
Bodde her 5 netter i mars 2023
Svar fra Crystal Management den 16. mars 2023
Dear StevenThank you for staying at the Crystal Hotel and for taking the time to write a review about our hotel. We are pleased about your positive feedback about the friendless of our staff and that you enjoyed your stay with us. We are looking forward to your next visit. Kind regards.

10/10 – Utmerket

Tugce

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i februar 2023
Svar fra Crystal management den 11. feb. 2023
Dear guestThank you for your stay with us and your great review. Hope to have the peasure of welcome you again in the future. Kind regards

10/10 – Utmerket

Frederic

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Très bon hôtel au Coeur de st Moritz
Hôtel très bien placé en plein Coeur de St Moritz. 100m du funiculaire. La junior suite est très propre et offre de beau volume. Lit un peu ferme Ménage 2 fois par jour. Service de petit déjeuner en chambre ou buffet. Le restaurant italien est de très bonne qualité. Parfait pour un séjour en couple à la montagne
Bodde her 4 netter i januar 2023
Svar fra Crystal management den 14. jan. 2023
Dear FredericMany thanks for your your great review about your stay with us and that you share your impression with other guests. We are happy to read that you were satisfied with our services. Hope to have the pleasure of welcoming you again. Best regards

10/10 – Utmerket

George

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Location is excellent! 2 min walk to ski lift. Ski school and ski rent with equipment storage are next buildings to ski lift. Restaurants and shopping of any kind 1-2 min walk. Hotel parking: across the small street. Breakfast is wonderful and included. Staff is polite and professional. Ask to arrange your activities: restaurants, train tickets, ski instructor, ski lift pass and they will help all the way with minimal effort from you. Sauna, steam room and much more perfectly operational, well done and included. Rooms have everything needed with connecting doors for families if needed. Prices are very competitive. Minibar with free refills daily with water, soft drinks and beer. Awesome place! Would go again!
Svar fra Crystal management den 14. jan. 2023
Dear GeorgeMany thanks for your your great review about your stay with us and that you share your impression with other guests. We are happy to read that you were satisfied with our service and the hospitality of our staff. Hope to have the pleasure of welcoming you again. Best regards

10/10 – Utmerket

Don W

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Location
Booked a classic double and it was a very nice room. Housekeeping does an amazing job - very pleased! There was turn down service in the evening. Check in was a little less than warm and welcoming, but the staff at reception were helpful. Breakfast was fabulous - great staff in the breakfast room!! The hotel is well managed. Mini bar is complimentary. Robes and slippers, amenities are great. Hotel is quiet - very nice. Only complaint were the very soft pillows - difficult to sleep with, hardly any stuffing. Overall though very pleased.
Bodde her 3 netter i september 2022
Svar fra Crystal management den 3. nov. 2022
Dear DonThank you for your stay with us and your detailled review. We are happy to read that you have had an enjoyable stay with us and were satisfied with our services. Hope to have the pleasure of welcomeing you again.Best regards from St. Moritz

10/10 – Utmerket

Cindy

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Very nice lobby and room, it’s in the center of town. They will take you to and from the train station. The staff was very helpful and the breakfast was very good.
Bodde her 2 netter i september 2022
Svar fra Crystal management den 16. sep. 2022
Dear CindyThank you for staying at the Crystal Hotel and for taking the time to write a review about our hotel. We are delighted about your positive feedback and that we were able to offer you a wonderful time at our hotel. Best regards

8/10 – Bra

William

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very competent hotel. iPhone charger accommodation might be upgraded. Very clean and orderly.
Bodde her 1 natt i september 2022
Svar fra Crystal management den 7. sep. 2022
Dear WilliamThank you for your stay with us and your review. We are happy that you have had an enjoyable stay and were satisfied with our services. Hope to see you again. Kind regards

10/10 – Utmerket

Mike

Bodde her 1 natt i august 2022
Svar fra Crystal Management den 18. aug. 2022
Dear Mike Thank you for your stay with us and your great review. We are delighted that you have had an enjoyable stay at our hotel. Hope to have the pleasure to welcome you again. Best regards

10/10 – Utmerket

Colin

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good staff
Friendly helpful staff Having complimentary cable pass was a nice surprize bonus
Bodde her 2 netter i august 2022
Svar fra Crystal management den 7. aug. 2022
Dear Colin Thank you for your stay with us and your grat review. WE are happy that you had an enjoyable stay and were satisfied with our services. Hope to see you again. Kind regards.

10/10 – Utmerket

chanhi

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
beautiful area and hotel staff are very friendly and helpful when you need it.
Bodde her 1 natt i juli 2022
Svar fra Crystal Management den 27. juli 2022
Dear Chanhi Thank you for your stay with us and your review. We are happy that you were satisfied with our location and the hospitality of our staff. Hope to have the pleasure to welcome you again at our hotel. Kind regards

10/10 – Utmerket

Stan

Bodde her 1 natt i juli 2022
Svar fra Crystal Management den 16. juli 2022
Dear Stan Thank you for your stay at the Crystal Hotel and your review. We are happy that you had an enjoayble stay with us. Kind regards

10/10 – Utmerket

Kimberly

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Don’t let the exterior photo fool you. Although the photo makes it look like a giant ice cube, it does not look like that in actuality. It is a perfectly lovely hotel with kind and helpful staff, clean and comfortable rooms, and all the amenities you will need. Would stay again.
Bodde her 1 natt i juni 2022
Svar fra Crystal Management den 16. juli 2022
Dear Kimberly Thank you for staying at the Crystal Hotel and for taking the time to write a review about our hotel. We are pleased that you enjoyed your stay with us and that you were satisfied with our service and performance in all areas. It would be our pleasure to welcoming you back in the near future. Many greetings from St. Moritz.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2022
Svar fra Crystal Management den 19. juni 2022
Dear guest Many thanks for your great review. We are happy that you had a wonderful stay with us. Best regards from St. Moritz.