Hoteller i St. Marys

«I have a service dog and was told that I still needed to pay the 10.00 pet fee , the lady at the desk said that she needed to get the okay from management and still charged me the 10.00 fee . Our refrigerator wasn't working. The pipes were very loud. In bathroom and sink in living room area. I was definitely not pleased. My total bill on here said 117.00 I was charged 140.00 .»

«It was very clean and nice view of the lake and amphitheater. No matter how much air freshener they used, I could smell the smoke from the casino. The walls were very thin.»

«Wonderful place to stay»

«Room was very clean and the area was very quiet and restful. Staff was friendly. The dining room for breakfast was spacious and there were plenty of breakfast choices including a waffle maker. My husband was able to get a mixed drink in the evening at the bar. We enjoyed our stay.»

«The front desk girl at night was drowning but she did amazing with no help from her manager. She needs a raise»

«First thing I noticed when I got to my room was someone put a shower cap over the smoke detector. This was obviously done so someone could smoke in the room. There was a ceramic tile on the bathroom floor that was broken and would pop out when stepped on. It was sharp and could easily cut someone’s foot. The TV didn’t work so we had to call for a maintenance guy to try and fix it. He got it working but periodically the tv would disconnect from the cable and turn off. The maintenance man was ...

«Hotel is currently undergoing a remodel, but still in great shape......the staff was beyond helpful and friendly.......the site and room were very clean and comfortable.......will definitely stay there again»

«Great place to stay at a decent price.»

«Staff was lovely, we got the best room with the best balcony overlooking the pool area... it was the most private. Loved that! My only issue was that the coffee maker in the room did not work. I tried many times.»

«Checking in wasn’t the best experience. I was told I had booked 2 rooms with Expedia when it was only one. Then after checking I was wondering if the breakfast was still included like I had seen online? I had to go back to the desk to ask because she didn’t tell me anything about breakfast!»

«The room was very clean and the staff was very friendly and helpful.»

«C»

«Room was clean, quiet. Bed and pillows comfortable. Breakfast was good. Just an overnight stay passing through the area and we were happy to find this gem after a long road trip!»

«Rooms were clean, the staff was quick and helpful after a long day of traveling.»

«There was dirty Kleenex in the sheets and the comforter was stained. The hot tub was broken. The air conditioner was so loud we couldn’t hear each other talk. We were put in a wheelchair accessible room with an adjoining room unnecessarily - there was only one spot to put luggage for three people. We were supposed to be in a double queen and pullout couch room. They put us in the farthest spot from the front of the hotel and hollered at us to bring the roller cart back. Other than checking us ...

«The property well taken care of. Room was clean. Looked like the picture online.»

«Great place to stay, just a little understaffed at the moment, waiting at the reception to both check in and out»

«A little paint did not make this place nice.»