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Anmeldelser av OYO Hotel St. Louis Downtown City Center MO

3.5 out of 5
OYO Hotel St. Louis Downtown City Center MO
400 S 14th St, St. Louis, MO

Anmeldelser

6,6
Rangering på 10 − Utmerket. 393 av totalt 1455 anmeldelser." "
Rangering på 8 − Bra. 338 av totalt 1455 anmeldelser." "
Rangering på 6 − Grei. 265 av totalt 1455 anmeldelser." "
Rangering på 4 − Dårlig. 225 av totalt 1455 anmeldelser." "
Rangering på 2 − Forferdelig. 234 av totalt 1455 anmeldelser." "

6,2/10

Renhold

7,8/10

Personale og service

6,0/10

Fasiliteter

6,0/10

Overnattingsstedets bygg og tilstand

6,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Shaquila

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Always love staying at oyo
Bodde her 2 netter i februar 2024

2/10 – Forferdelig

Miriam

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bad business
They closed the week before my stay for renovation but never sent email to tell me Was rude awakening after traveling all day and arriving at 9pm only to have to find a new place
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Douglas

I can’t tell you about our stay because the booking was cancelled the morning of the first day f our booking. We were on our way to the airport to board our flight to St Louis. We received a call about the cancellation hit the person who called was so heavily accented we were convinced it was a scam call. Despite numerous attempts we could not speak to someone at the Oyo to find out what was going on. We did receive an e-mail confirmation of our booking from Hotel.com but that turned out to be wrong and very confusing. Fortunately we were able to be book different accommodations at, of course, a higher rate. We did receive an e-mail from Oyo at 1:39AM. Amazing! We never did hear why we were cancelled on such ridiculously short notice. Clearly we have, and never will have, any reason to say anything “nice” about the Oyo in St Louis!
Bodde her 2 netter i februar 2024

2/10 – Forferdelig

Gretchen

Forretningsreisende
Property was closed upon my arrival. Guests were not notified in advance. A security guard at the property said people kept arriving and you could still make reservations online that day despite the property being closed and locked. There was a sign on the door as the only notification. Fortunately Expedia worked hard to find me a new reservation elsewhere.
Bodde her 2 netter i februar 2024

2/10 – Forferdelig

Jessica

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
OYO hotel was closed for construction when we arrived and no one contacted us to let us know. We were stuck looking for a hotel at 8 pm. Not happy.
Bodde her 3 netter i februar 2024

2/10 – Forferdelig

JOEL

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel did not even exist. We arrived at the address listed, and it was a warehouse.
Bodde her 3 netter i februar 2024

2/10 – Forferdelig

MICHELLE

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Jacob

Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Chris

Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Ashley

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel closed on Wednesday and nobody notified us
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Kourtney

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love the experience

6/10 – Grei

Ashwani

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Worth for parking
Bodde her 3 netter i februar 2024

4/10 – Dårlig

Steven

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Largest motel you will ever stay in.
Place is severely out of date or in poor repair in certain areas. Service at the front desk is great and there is some security for the area its in. Room was not in the best condition. Carpets have stains everywhere. The king-size mattress had the biggest impression in it, l with stains on the sides. There are small stains on the walls that could be ketchup but didn't want to find out. Best part was the hair that was left on the tub wall, not even cleaned off. The place is super quite but is a motel. Had a fight break out in a room around 3 AM and couldn't sleep after. Perks, nice big pool and good views of the city.
Bodde her 1 natt i februar 2024

8/10 – Bra

ALY

Bodde her 1 natt i februar 2024

6/10 – Grei

Matt

Reiste med partner
Likte: Renhold og personale og service
It was super close to the live event we went to
Bodde her 1 natt i februar 2024

4/10 – Dårlig

patrick

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Priced to expensive for experience
The hotel staff was the only good part about this hotel. The rooms were dirty, they had stains in the walls and couch, the beds were uncomfortable and scratchy. And there was a alarm that went off at 5am and stayed on until around 7 so made getting sleep difficult.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Janet

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

8/10 – Bra

graci

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

6/10 – Grei

Lucas

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Edward

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

2/10 – Forferdelig

Krysta

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It’s definitely very dated and hasn’t been unkept at all. It has potential to be a really nice hotel if they maintain it and update it. Only real complaint we had was that our deadbolt lock didn’t lock at all. We also could’ve visible see the light all around the edge of the door from the hallway.
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

David

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
They charged me $25/night for parking; this was not mentioned on their website or I would not have booked here. Total rip-off. The restaurant is permanently closed and there are no food options within walking distance, so you have to get in a car to drive for breakfast or any food. No coffee pot in the room - even fleabag hotels have this. There’s a coffee urn in the lobby in the morning but that’s it. Nasty stains on the carpet, cracked lampshades, phone didn’t work to call the front desk, and chair upholstery was torn with stuffing poking out. I never leave reviews but just couldn’t let this one slide. Avoid at all costs.
Bodde her 1 natt i januar 2024

8/10 – Bra

Tiffany

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
This is an older building that could use some updates, but it's very convenient in location to Enterprise Arena. We were able to easily walk there for a Blues game. The rooms are large and everything worked well. It was pretty cold outside so we were glad that the room stayed warm and for the hot water in the shower. The staff we encountered were all friendly and helpful.
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

Ryan

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Charity

Bodde her 1 natt i januar 2024

2/10 – Forferdelig

Adam

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
hotel rooms need updated wall paper peeling off walls stains on carpets and furniture. lamps in rooms had burned out light bulbs.The hotel is convenient for a game or concert at the enterprise center but that is about it.
Bodde her 1 natt i desember 2023

6/10 – Grei

Frank

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Fasiliteter

6/10 – Grei

Kevin

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Here for the location only
The location was great for the areas that we wanted to visit. We could walk to a lot of those areas from the hotel. The hotel itself needs updating, our room had quite a few suspicious stains on the floor and we each only had 1 very small pillow (throw pillow size or smaller) to use. Also there was only a very thin blanket on the bed and no extra pillows or blankets in the closet. Also only 2 towels in the bathroom. The bed was hard and lumpy and we woke all through the night due to how uncomfortable it was. The location is really the best thing about it.
Bodde her 2 netter i januar 2024

8/10 – Bra

Karen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

6/10 – Grei

kelvin

Reiste med en gruppe
Likte ikke: Renhold
Bodde her 1 natt i januar 2024

8/10 – Bra

Paula Celeste og Commerce City

Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
The hotel is in need of renovation but other than that it was fine for the 2 nights I was there. Beds and bathrooms were clean. Lisa, the front desk clerk, was very helpful with information about places to eat and other ideas. Metrolink is right across the street so made it easy to get from airport and back.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Sammy

Bodde her 1 natt i desember 2023

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Picture 1993 with a dirty bathroom
The carpet in the room was stained. A dirty wash cloth was left hanging over the shower curtain rod. It felt like 1993 in regards to decor and furniture. The vending area was dirty and the pop machine looked sketchy. The sheets seemed clean, so we stayed. We will never return.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Joe

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

2/10 – Forferdelig

Kevinn

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Didn't know that parking is $25 extra. Couldn't get online. Carpet in room had large stains. Exiting the parking garage was highly counter-intuitive.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold og romkomfort
Vegas Golden Knights
Excellent location to go to The Hockey Match. Go Vagas! Will stay again!
Bodde her 1 natt i desember 2023

8/10 – Bra

James

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra Noah den 22. jan. 2024
Thanks for the positive rating, James! Hope to welcome you again soon. Regards, Noah

6/10 – Grei

misty

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

4/10 – Dårlig

Keith

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
HORRIBLE place to stay
I had to switch to three different rooms. The first two rooms I was in had no heat whatsoever. I spent the first night freezing. The first room they put me in smell to High Heavens. They brought some spray but that didn't help much. Did they call was falling apart. I stayed at this hotel in 2014 and it was in much better shape. Was not worth the money at all. I was totally disappointed. Wallpaper falling off.
Bodde her 2 netter i desember 2023

4/10 – Dårlig

Zachary

Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Extremely dated, bed was caved in and angled at least 15 degrees toe to head. Couch was caved in. Missing paintings on the walls. Clearly was smoked in once upon a time. Would rather have paid more for a nicer property.
Bodde her 1 natt i desember 2023

6/10 – Grei

Craig

Bodde her 1 natt i desember 2023

8/10 – Bra

Angela

Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Nathan

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

8/10 – Bra

Matthew

Bodde her 4 netter i desember 2023

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold
Molded food in fridge upon arrival. Only 1 towel for 2 ppl. Asked for an additional towel and was given an attitude stating "I'll bring you another towel, but its not my job to do so".
Bodde her 1 natt i desember 2023
Svar fra Ammy den 22. jan. 2024
Hi, we are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

4/10 – Dårlig

MICHAEL og Platte City

Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Ammy den 22. jan. 2024
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

10/10 – Utmerket

Mike

Bodde her 1 natt i desember 2023
Svar fra Ammy den 22. jan. 2024
Hi, Mike! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 – Utmerket

Emily

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Ammy den 22. jan. 2024
Thanks for the positive rating, Emily! Hope to welcome you again soon. Regards, Noah.

2/10 – Forferdelig

Amani

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
It’s not up to date & they knock on your door no stop
Bodde her 1 natt i desember 2023
Svar fra Ammy den 22. jan. 2024
Hi, Amani! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

4/10 – Dårlig

Stephanie

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
The lobby and hallways were very nice, customer service at front desk was really nice. Rooms condition was very nasty. Hair clumps in the bathroom, poop smears in the toilet, stains all over the carpet in the room and a horrible mildew smell. Was not pleased at all with our stay.
Bodde her 1 natt i desember 2023
Svar fra Ammy den 22. jan. 2024
Hi, Stephanie! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim.