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Anmeldelser av Le Meridien St. Louis Downtown

4 out of 5
Le Meridien St. Louis Downtown
1019 Pine St, St. Louis, MO

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 59 av totalt 108 anmeldelser." "
Rangering på 8 − Bra. 26 av totalt 108 anmeldelser." "
Rangering på 6 − Grei. 8 av totalt 108 anmeldelser." "
Rangering på 4 − Dårlig. 4 av totalt 108 anmeldelser." "
Rangering på 2 − Forferdelig. 11 av totalt 108 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,0/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Betsy

Reiste med en gruppe
Likte: Personale og service
Amazing staff!
Unfortunately the pipes froze and broke right before we arrived at the hotel but the staff was amazing and relocated us and provided transportation to our new hotel. They went above and beyond and couldn’t have been nicer in spite of the challenging conditions that they were facing. We were sorry not to stay there but will try again next time we’re in town.
Bodde her 4 netter i januar 2024

2/10 – Forferdelig

Chaney

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Pipes burst in the hotel and they didnt even send an email telling me. Sent me to a new horel nowhere near my destination. Then finally sent me an email 2 days later saykng they wont charge me a cancelation fee. Like thank you so much.
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Harrison

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Carmen

Bodde her 1 natt i desember 2023

4/10 – Dårlig

larry

Likte: Romkomfort
Family
No only one wash cloth try to call desk phone rang for 3 minutes and then a hang up. Our room had a rug that was so curled up on the corner both of us tripped several times had to put something to hold down it was very dangerous, jarred back. Since it was New Year eve day restaurant was closed told there would be a continental breakfast in lounge however when I went down at 7:30 am stood at counter for 5 min before I had to ask for help and was informed they were trying to figure it out who would be working. Sink in bathroom not functioning properly. No one to help with baggage help for $45 parking. which was good . If you have formal dress or a long dress bag very limited space in closet, the have a dresser that takes up to much space.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Brandon

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Cassie

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel, modern updated design, front desk and valet were incredibly polite!
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Rachael

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Qwantel

Bodde her 2 netter i desember 2023

10/10 – Utmerket

Neela

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I would stay here again, it was really nice there.

10/10 – Utmerket

ERIC og Memphis

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice room and staff. Quiet and comfortable. Although Travelocity's site indicates off-site parking for $30, the valet said the only offsite parking he knew of was at a meter on the street. So, we paid the $5/night valet parking.
Bodde her 2 netter i november 2023

2/10 – Forferdelig

Haleh

Reiste med partner, Forretningsreisende
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a nightmare to say the least. The manager is the most unreliable person ever lived on the face on this earth. The valet service is subcontracted by Marriott. So they pretty much steal everything that is in your car be mindful of that I had my jewelry under the seat of my car and I went back to grab it, and within 4 hours it was gone! Who would have thought checking under the seat of one’s car! But they did! When I brought it to the manager’s attention her quickly said let me check the camera. 15 min later he said there is nothing on the camera. How can you check something like that on a camera in 15 min. Then when he saw I was dead serious he gathered himself up and he knew exactly the process. As if it has been happening ALOT! He called the police and gave me the number to call and he told me the usually don’t come and give you a case number. Haha… how do you know all that!!!? Only because shot happens a lot and often around here! Right? What and embarrassment of Marriott! Never ever again coming to this place. And they charge $45 per night for valet when you could actually walk like two step away and park it at the parking overnight for $26 per night. So do not leave your car at the mercy and come back and see that your valuables are gone.
Bodde her 5 netter i november 2023

8/10 – Bra

Karen

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Parking was expensive at $45 a night and there was a loud knocking at night that kept us awake. Only gave us 1 bath towel for a booking of 2 people.
Bodde her 2 netter i november 2023

10/10 – Utmerket

Maria

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good experience
Bodde her 1 natt i november 2023
Svar fra TC den 13. nov. 2023
Thank you for your feedback.

4/10 – Dårlig

ERNESTE

Likte: Personale og service
I am waiting for receipt plz
Bodde her 5 netter i oktober 2023
Svar fra TC den 9. nov. 2023
Your receipt must be requested through Expedia directly. Many Thanks,

6/10 – Grei

dr.sheffali og Stamford

Forretningsreisende
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
First of all our room key didn’t work which made us to have multiple trips to FD from 8th floor. Then we were assigned the room and room phone was not working, which we complained about but no help arrived to fix it. Some staff members were helpful but didn’t expect this kind of service from place like this.
Bodde her 1 natt i november 2023
Svar fra TC den 9. nov. 2023
Dr. Sheffali, I am so very sorry to hear of your experience at out hotel. Please know this is not the experience we will like to give you. I have passed this information on to our team to take action immediately. Many thanks for your feedback.

10/10 – Utmerket

Rachele og Hutchinson

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a very nice room. The hotel is beautiful!
Bodde her 1 natt i oktober 2023
Svar fra T.Curry den 1. nov. 2023
Thank you for your very kind words.

10/10 – Utmerket

Stacy

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The food and drinks were amazing at their resturant. Staff was super friendly and offered assistance throughout our stay. They let our kids try the gelato for free. The rooms and bathrooms were clean, great size, and the bed was comfortable we didn't want to move. Valet was quick and friendly to get the car. I would recommend this property to anyone who is visiting for an event in St. Louis, vacation or for business.
Bodde her 1 natt i oktober 2023
Svar fra Todd den 1. nov. 2023
Stacy - I'm delighted to hear that you had such a wonderful experience at our restaurant and property! It's fantastic to know that you enjoyed our food, drinks, and the complimentary gelato for your kids. Thank you for recognizing our friendly staff and clean, comfortable accommodations. We're also pleased that our valet service met your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back the next time you're in St. Louis for any occasion. Thank you for taking the time to share your positive experience!

10/10 – Utmerket

Hoda

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Todd den 1. nov. 2023
Thx

10/10 – Utmerket

Darren

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great stay for concert!
STayed here before. Staff is always awesome with lots of smiles. Very convenient as we were there for KISS concert. Quick 10 minute walk to venue. I have 2 complaints - 1) bed is way too soft - just a preference thing, and 2) wish you had a market with snacks and bottle waters/sodas as bar was shut down after concert. Otherwise, stay was great!
Bodde her 1 natt i oktober 2023
Svar fra Todd - General Manager den 1. nov. 2023
Thank you for choosing to stay with us again and for taking the time to share your feedback. We're thrilled to hear that our staff's friendly demeanor and the convenient location added to your positive experience, especially while attending the KISS concert.We appreciate your constructive comments as well. We understand that bed comfort is a personal preference, and we're sorry to hear that our beds were not to your liking. Your suggestion about having a market for snacks and beverages is a great one, especially for guests returning from late events. We'll definitely take this into consideration for future improvements.

10/10 – Utmerket

Ashley

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Wonderful stay. All the staff were super accommodating and very respectful how a hotel should be run
Bodde her 2 netter i oktober 2023
Svar fra Todd C den 1. nov. 2023
Thank you so very much for your compliments to our team. WE will ensure to pass them along

8/10 – Bra

Katherinne

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was in walking distance to Enterprise Center and the service was good.
Bodde her 1 natt i oktober 2023
Svar fra Todd C den 1. nov. 2023
Thank you for your feedback

10/10 – Utmerket

Marlan

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2023
Svar fra Todd C. den 1. nov. 2023
Thx for your feedback.

10/10 – Utmerket

Alyssa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Todd C den 1. nov. 2023
Thanks for your feedback.

10/10 – Utmerket

Wonyoung

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean and comfortable.
Bodde her 2 netter i oktober 2023
Svar fra T.Curry den 1. nov. 2023
Thanks for your feedback.

10/10 – Utmerket

Stephanie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Todd C. den 1. nov. 2023
Thank you for your feedback.

8/10 – Bra

Mya

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The only thing I would say is to have a microwave in rooms
Bodde her 1 natt i oktober 2023
Svar fra T.Curry den 1. nov. 2023
Thank you for this suggestion. It will be parsed through the proper channels for consideration

10/10 – Utmerket

Tobi

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2023
Svar fra T.Curry den 1. nov. 2023
Thanks for your feedback

10/10 – Utmerket

Regan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Todd c. den 1. nov. 2023
Thanks for your feedback

8/10 – Bra

Melinda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No parking. Be prepared to pay $45 for valet parking
Bodde her 1 natt i oktober 2023
Svar fra TCurry den 1. nov. 2023
Thanks for the tip to our guests.

10/10 – Utmerket

Jeanine

Likte: Overnattingsstedets bygg og tilstand
Great staff, comfy bed, good food!
Bodde her 1 natt i oktober 2023
Svar fra The Management den 4. okt. 2023
Hello Jeanine, we appreciate your feedback. We look forward to having you again.

10/10 – Utmerket

Daisy

Likte: Renhold
Bodde her 3 netter i september 2023
Svar fra The Management den 19. sep. 2023
We appreciate your rating, Daisy. Please come visit us again soon.

10/10 – Utmerket

David og Lansing

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I enjoyed my stay here!! My first time at this hotel and La Meridian
Bodde her 2 netter i september 2023
Svar fra The Management den 18. sep. 2023
Hello David,We appreciate that endorsement. We will be happy to have you back the next time you visit St. Louis.

10/10 – Utmerket

Jerry

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The staff from valet attendants to the front desk had personality and made you feel good you chose this hotel .
Bodde her 1 natt i september 2023
Svar fra The Management den 14. sep. 2023
Hello Jerry,Thank you for your review. We are happy to hear that you enjoyed your stay, the accolades will be passed along.

8/10 – Bra

Mike

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
When I was staying at the hotel - the bar and the restaurant were closed because the air conditioning was not functioning on the first floor. I had a very long wait to check in and actually left and came back after dinner to check-in. Because the hotel is downtown - parking is a premium and hard to secure because all parking requires a downloaded app provided by the city. All payment is on line. No people present at parking lots. No real restaurants within walking distance of the hotel.
Bodde her 1 natt i august 2023
Svar fra The Management den 1. sep. 2023
Hello Mike, thank you for your review. I apologize that you had to deal with our air conditioning challenges. We have our maintenance team handling it with extreme urgency. The negative aspects of your stay, especially the long check-in time, are being directly addressed and you should expect to see them rectified if you choose to stay with us again. We do have a list of the closest restaurants to our property at the desk, again I apologize for that information not being shared. Please try us again.

6/10 – Grei

Mike

Bodde her 1 natt i august 2023
Svar fra TC den 9. nov. 2023
Thank you for your feedback.

10/10 – Utmerket

Jessica

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Such a great experience
Bodde her 1 natt i august 2023
Svar fra The Management den 23. aug. 2023
Hello Jessica,We appreciate your feedback and will be happy to host you and your party again.

8/10 – Bra

Alex

Bodde her 1 natt i august 2023

10/10 – Utmerket

Robert

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice stay
Enjoyed our stay. Within walking distance to the baseball stadium. Nice hotel. Valet only parking should be clarified a little more!
Bodde her 1 natt i august 2023
Svar fra The Management den 7. aug. 2023
We appreciate the feedback. We will do more to communicate the parking situation here at the property.

6/10 – Grei

Shelby

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Good place for the night.
We only stayed one night but it was okay. The air conditioning did not get very cold and getting the right amount of towels was a hassle.
Bodde her 1 natt i august 2023

2/10 – Forferdelig

Patrick

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Do Not Stay here, find somewhere else
I would never stay here again. The valet was full and there was no direction as to another location to park, the tv in the room did not work, the internet wifi was down the entire time; the bathroom didn't have one single towel to use for a shower.
Bodde her 1 natt i juli 2023

8/10 – Bra

Jason

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We came down for Cubs Cardinals. Hotel was an easy walk to the stadium.
Bodde her 1 natt i juli 2023

6/10 – Grei

Emma

Bodde her 1 natt i juli 2023

2/10 – Forferdelig

HOWARD og DEERFIELD

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My room was 74 degrees, I got stuck in the bathroom in my room because a heavy sliding door went off its tracks, the internet was so slow that I needed to use my own phone as hotspot, and the staff did not seem to care when I complained. Stay elsewhere...
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Joy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent staff and property
Bodde her 2 netter i juli 2023
Svar fra The Management den 25. juli 2023
We appreciate the feedback. We will keep it up in the future.

8/10 – Bra

Makeba

Bodde her 1 natt i juli 2023

10/10 – Utmerket

Jarvia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023
Svar fra The Management den 24. juli 2023
Thank you so much for your review!

8/10 – Bra

BRIAN

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Was very good, but the parking need to upgrade. Did not care for that at all. Where I had to park my car at.
Bodde her 3 netter i juli 2023
Svar fra The Management den 24. juli 2023
Thank you very much for your review. We have addressed your comments internally and will be sure to make that experience better moving forward.

10/10 – Utmerket

NFN

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Greeted warmly by Judy(?) at the concierge/front desk for my check-in. Room & bathroom were both beautifully designed, furnished, & appropriately clean. The young gentleman in charge of housecleaning was courteous & accommodating when asked for spare hand towels. A truly enjoyable weekend-long stay. Thumbs up!
Bodde her 2 netter i juli 2023
Svar fra The Management den 7. aug. 2023
We appreciate the feedback, see you next time!

8/10 – Bra

Alice

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
All staff members (valet, front desk, restaurant) were friendly and attentive. Convenient to the Gateway Arch Park and Ballpark Village/Stadium. Rooms were very large and well-appointed. I did not love the pillows, and I prefer a top sheet rather than just the duvet. Everything else about the room was great. The valet is $45/night. I parked on the street--but if you want to avoid feeding the parking meter, you can only park between 7:00 p.m. and 8:00 a.m.
Bodde her 1 natt i juli 2023
Svar fra The Management den 7. aug. 2023
We appreciate your feedback. Please let the staff know your preferences before being checked in a room and we will make sure your stay is as comfortable as possible.