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Anmeldelser av Hampton Inn St. Charles St. Peters

2.5 out of 5
Hampton Inn St. Charles St. Peters
3720 W Clay St, St. Charles, MO

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 466 av totalt 1004 anmeldelser." "
Rangering på 8 − Bra. 289 av totalt 1004 anmeldelser." "
Rangering på 6 − Grei. 131 av totalt 1004 anmeldelser." "
Rangering på 4 − Dårlig. 69 av totalt 1004 anmeldelser." "
Rangering på 2 − Forferdelig. 49 av totalt 1004 anmeldelser." "

8,6/10

Renhold

8,8/10

Personale og service

8,0/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Sameh

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bugs smells bad dirty towels Ans bathrooms dirty human hair in the bathroom
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Richard

Likte: Renhold
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

Myrna

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Inconvenience in checking in room. Moved to the 3rd room before acceptable. Bugs were spotted around window & light fixtures.
Bodde her 2 netter i mai 2024

4/10 – Dårlig

MARLENE

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
They didn't give me what I needed badly. Couldn't more around in the room Couldn't take a shower are use the bathroom.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 20. mai 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 – Utmerket

Sandra

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice place to stay
Bodde her 2 netter i mai 2024
Svar fra General Manager den 16. mai 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 – Bra

Dale

Likte: Renhold
Bodde her 1 natt i mai 2024
Svar fra General Manager den 16. mai 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 – Bra

Bruce

Likte ikke: Overnattingsstedets bygg og tilstand
Missing remote, broken toilet, phone no cord to it just sitting there, some room lights inop Called desk from cell phone, said he would take care of it, no response glad I just stayed the night, lady at the breakfast bar sweet as could be 5 stars for her
Bodde her 1 natt i mai 2024
Svar fra General Manager den 16. mai 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Utmerket

Allen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything
Bodde her 1 natt i mai 2024
Svar fra General Manager den 16. mai 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 – Utmerket

Deborah

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was a very nice day. It was a little bit expensive, but it was worth it.
Bodde her 1 natt i april 2024
Svar fra General Manager den 10. mai 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Utmerket

Theodore

Reiste med partner, Reiste med kjæledyr
Likte: Renhold og overnattingsstedets bygg og tilstand
We travel a lot & typically don't know where we will stop & rest & find a place last minute. This property met our expectations. Staff was friendly & accomodating of pets/service animals, which was refreshing. Breakfast was great too. I would recommend.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 7. mai 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 – Bra

Mike og Chana

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our check-in was easy and very friendly. The room was clean and comfortable, and there are several dining options within one mile of the hotel. My only concern is the room was pretty noisy due to interstate traffic and the rooftop unit above our 4th floor room.
Bodde her 1 natt i april 2024
Svar fra General Manager den 7. mai 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Utmerket

Nicole

Likte: Personale og service
Bodde her 1 natt i mai 2024
Svar fra General Manager den 7. mai 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Utmerket

Kevin

Bodde her 1 natt i april 2024
Svar fra General Manager den 7. mai 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Utmerket

ROBERT

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was impressed with everything
Bodde her 1 natt i februar 2024
Svar fra General Manager den 3. mai 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

2/10 – Forferdelig

Katie

Bodde her 1 natt i april 2024
Svar fra General Manager den 20. mai 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

10/10 – Utmerket

candi

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Na
Bodde her 1 natt i april 2024
Svar fra General Manager den 30. apr. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

6/10 – Grei

Larry

Likte: Personale og service og overnattingsstedets bygg og tilstand
Property was fine. Problem was I could hear the woman next door as if she was right in my room. Wasn't her fault. She wasn't raising her voice or doing anything inappropriate, I guess the walls were just that thin. I was in 431. Also there was no place to sit at breakfast and I have Parkinson's, so was forced to skip that. Way too overpriced for what I got. But the staff was wonderful
Bodde her 1 natt i april 2024
Svar fra General Manager den 29. apr. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

6/10 – Grei

Gary

Reiste med familie
Likte: Personale og service
Dated room. A/C wasn’t working properly. TV remote didn’t work half of the time. USB charger didn’t work.
Bodde her 1 natt i april 2024
Svar fra General Manager den 29. apr. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

6/10 – Grei

Keith

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra General Manager den 29. apr. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

8/10 – Bra

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice property. Beginning to show some age. Overall…satisfied.
Bodde her 2 netter i april 2024
Svar fra General Manager den 29. apr. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 – Bra

Virginia

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
No issues with our stay.
Bodde her 2 netter i april 2024
Svar fra General Manager den 15. apr. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

10/10 – Utmerket

Brenda

Likte: Fasiliteter
Awesome
Bodde her 1 natt i april 2024
Svar fra General Manager den 10. apr. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

10/10 – Utmerket

Tina og Woodinville

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was great.
Bodde her 1 natt i april 2024
Svar fra General Manager den 10. apr. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

8/10 – Bra

Sandra

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pretty reasonably priced
Bodde her 1 natt i april 2024
Svar fra General Manager den 15. apr. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

6/10 – Grei

nandakumar

Forretningsreisende, Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter
Bathroom door needs a lock Toilet won’t flush well
Bodde her 3 netter i mars 2024
Svar fra General Manager den 10. apr. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

4/10 – Dårlig

Joshua og Belleville

Reiste med en gruppe
Likte ikke: Overnattingsstedets bygg og tilstand
Tired facility, needs a refresh. Doesn't compare to most other Hampton properties. Staff, while courteous, had difficulty managing the reservetion details and double charged my card.
Bodde her 1 natt i mars 2024
Svar fra General Manager den 27. mars 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

2/10 – Forferdelig

Laura

Bodde her 1 natt i mars 2024
Svar fra General Manager den 15. apr. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

8/10 – Bra

Diana

Reiste med partner, Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Room was nice. lots of restaurants across the highway 1 mile away. Expected better internet for the price of this hotel. Lack of ease as to how to upgrade to work quality internet. Nightmare disconnects when trying to work from the room using a teams meeting disconnected repeatedly. I didnt think i would need to call ahead about this matter. Manager was unreachable about this issue. Could have had instructions in the room if you need to work from your room. I just assumed that for the price of this room this was not going to be a problem. i inquired about it the night before my meeting and got no help or instructions.
Bodde her 2 netter i mars 2024
Svar fra General Manager den 18. mars 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

4/10 – Dårlig

Jonathan

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold
The carpet in the hotel room appeared it wasn't vacuumed in days. My socks were dirty after walking around in my room. There were many long hairs in the bathroom and embedded in the towels. The shower drain took a long time to drain and I couldn't finish the shower without the bathtub filling up with water.
Svar fra General Manager den 18. mars 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

2/10 – Forferdelig

Adam

Bodde her 1 natt i mars 2024
Svar fra General Manager den 10. apr. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

10/10 – Utmerket

Gregory

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was clean& parking was great check in was smooth & checkout was excellent
Bodde her 1 natt i mars 2024
Svar fra General Manager den 4. mars 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

8/10 – Bra

Layton og Acworth

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Safe, clean and convenient location
Bodde her 2 netter i februar 2024
Svar fra General Manager den 4. mars 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

10/10 – Utmerket

Regina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean, nice breakfast. Good for 1 night passing through.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 23. feb. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

10/10 – Utmerket

Gregory

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything from check in to my stay there& check out was great& breakfast was good& ladies working in breakfast area was excellent.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 20. feb. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

8/10 – Bra

Megan

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024
Svar fra General Manager den 20. feb. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

4/10 – Dårlig

Daniel

Forretningsreisende, Reiste med familie
Likte ikke: Personale og service
Really very poor management. Really no one in charge. Check in...there were those that wanted a refund. Others were on wait b/c no cleaned rooms, including us. Now in their defense...they had been full the night before and some of Housekeeping did not show up. The two ladies in the Breakfast area should have retired at least five years ago. Old!!! Need fresh energy! Plus, I heard out of this...out of that! Maintenance in the rooms is needed...simple fixes like taking a screw driver and fix loose screws. Toilet seat loose; Faucet loose; Hanging hook loose; Towel holder loose; Really the place has good bones and just plain needs a manager with a bit of energy...and power.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 19. feb. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

2/10 – Forferdelig

Daniel

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Did not honor my Expedia booking when I went to check-in. Said they had no availability. No other explanation was given. Would never book at this Hampton Inn and may never book at any Hampton Inn in the future.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 19. feb. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

4/10 – Dårlig

Nancy

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Disappointing stay
We arrived at 7 PM and we had no room ready for us. I reserved a two queen bedroom and was given a one queen bed with a rollout bed are comforter had a burn hole in it. Our toilet was clogged and the lights in the room did not all work.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 19. feb. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

10/10 – Utmerket

Marilyn

Bodde her 1 natt i februar 2024
Svar fra General Manager den 25. mars 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

10/10 – Utmerket

Charles

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed our stay very much no issues at all.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 10. feb. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

8/10 – Bra

Timothy

Likte: Personale og service
Likte ikke: Romkomfort
Room was dirty stuff on floor and bed was not comfortable.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 10. feb. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

6/10 – Grei

Richard

Forretningsreisende, Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
We picked this hotel because it had a hot tub, but when we checked in we were tild that the hot tub has been down for some time now and dont know when it would be fixed. I wish the website stated that because we wouldve never stayed there. When we arrived they assigned us to a dirty room but it was fixed without an issue. For being a hotel by hilton, it felt more of a motel then a hotel. Staff was nice and friendly just the property was not what we expected.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 8. feb. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

6/10 – Grei

Shannon

Reiste med familie
Needs some deep cleaning and better repairs
Svar fra General Manager den 1. feb. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

6/10 – Grei

Brandon

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og romkomfort
Bodde her 1 natt i januar 2024
Svar fra General Manager den 31. jan. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

10/10 – Utmerket

Alice

Great place! Clean and up to date!
Bodde her 1 natt i januar 2024
Svar fra General Manager den 29. jan. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

2/10 – Forferdelig

Ronald

Forretningsreisende
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
No hot water or conditioner in shower. Air conditioner filters were clogged. Teenage girls running around at 2 am
Bodde her 1 natt i januar 2024
Svar fra General Manager den 29. jan. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

6/10 – Grei

James

Bodde her 1 natt i januar 2024
Svar fra General Manager den 27. jan. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

8/10 – Bra

Cory

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra General Manager den 23. jan. 2024
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager

6/10 – Grei

Carl

Likte: Personale og service
Needs to be refurbished. Shower control was stiff and didn’t shut off on first try. Toilet required multiple flushes to dispose of all waste. High fan setting on thermostat did not work.
Bodde her 1 natt i januar 2024
Svar fra General Manager den 23. jan. 2024
Dear Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

10/10 – Utmerket

Gregory

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was excellent
Bodde her 1 natt i januar 2024
Svar fra General Manager den 15. jan. 2024
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, General Manager