Eksteriør

Anmeldelser av Best Western Plus St. Louis Airport Hotel

2.5 out of 5
Best Western Plus St. Louis Airport Hotel
4576 Woodson Road, St. Louis, MO

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 641 av totalt 897 anmeldelser." "
Rangering på 8 − Bra. 170 av totalt 897 anmeldelser." "
Rangering på 6 − Grei. 44 av totalt 897 anmeldelser." "
Rangering på 4 − Dårlig. 12 av totalt 897 anmeldelser." "
Rangering på 2 − Forferdelig. 30 av totalt 897 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

9,2/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Derrick J og Henderson

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Dawn

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk gentleman was great, very knowledgeable and helpful
Bodde her 1 natt i mai 2024

8/10 – Bra

Susan

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The facility is nice and the one desk clerk was very polite and helpful during our check-in. The only problem was there was only 1 desk clerk and LOTS of people waiting to check in. Make sure you have your patience pants on because it may take quite a while to finally get to that nice room!
Bodde her 1 natt i mai 2024
Svar fra Guest Relations Manager den 24. mai 2024
Thank you for taking a moment to share your experiance, we appreciate your patience as new team members are learning. We look forward to hosting your future visits!

10/10 – Utmerket

Nebojsa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Check airport shuttle schedule day before flight to schedule appointmentto pock you up
Bodde her 1 natt i mai 2024
Svar fra Guest Relations Manager den 24. mai 2024
Thank you for sharing!

10/10 – Utmerket

Beate og Mittenaar

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ein sauberes Hotel. Direkt daneben war die Autovermietung Alamo...sehr praktisch. Was mir nicht so gut gefallen hat: es gab nur einen Subway und eine Bar/Restaurant in der Nähe.
Bodde her 2 netter i mai 2024
Svar fra Guest Relations Manager den 24. mai 2024
Vielen Dank, dass Sie Ihren letzten Besuch mit uns geteilt haben! Wir haben Ihren Aufenthalt sehr genossen und hoffen, dass wir Sie auch in Zukunft bei uns begrüßen dürfen.

10/10 – Utmerket

Holly

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff, especially Kitty, were incredibly kind and helpful. Very clean room with a nice pool, gym and (actually good)complimentary breakfast. This hotel is located close to airport with a great shuttle to and from the hotel. I was nervous about the negative reviews, but im assured that those people were just complainers who look for any outlet to "watch the world burn". Great stay. Highly recommended!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

William

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient to the airport…
Bodde her 1 natt i mai 2024
Svar fra Guest Relations Manager den 24. mai 2024
That's a fact! Thank you for staying with us!

10/10 – Utmerket

Maxine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient for airport. Lack of dining options within walking distance.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Jasmine

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
So clean! Smelled great!
Bodde her 1 natt i mai 2024
Svar fra Guest Relations Manager den 19. mai 2024
Wonderful!

10/10 – Utmerket

Tanya og Sioux Falls

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good hotel
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 19. mai 2024
Thank you, Tanya!

10/10 – Utmerket

Sheri

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely place. Great INDOOR pool! Early morning shuttle service Quiet. Great staff. Good breakfast.
Bodde her 1 natt i mai 2024
Svar fra Guest Relations Manager den 9. mai 2024
Sheri, we appreciate your taking a moment to share some feecback!

10/10 – Utmerket

Martha og Huntington Beach

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
excellent
Bodde her 3 netter i mai 2024
Svar fra Guest Relations Manager den 9. mai 2024
Awesome!

10/10 – Utmerket

Victoria

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
*
Bodde her 2 netter i mai 2024
Svar fra Guest Relations Manager den 9. mai 2024
Wonderful!

10/10 – Utmerket

Kristi

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was pleasantly surprising. Very clean. Very nice folks.
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 9. mai 2024
Krisit, thank you for sharing! Until next time... :)

10/10 – Utmerket

Michael

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Easy in and out
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 9. mai 2024
Perfect, we strive for easy on both sides. We hope you will choose to stay again when your travels may bring you to St. Louis

10/10 – Utmerket

Frank og Quincy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 9. mai 2024
We look forward to your return!

10/10 – Utmerket

sean

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 9. mai 2024
Thank you for sharing!

10/10 – Utmerket

belinda

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thx
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 23. apr. 2024
Thank YOU for sharing!

10/10 – Utmerket

Angelique

Forretningsreisende, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Every time we entered into the property it smelled clean and was kept clean. Breakfast was delicious, accessible and enjoyable! My family and I were very pleased with our stay and our free hotel shuttle service to and from the airport.
Bodde her 5 netter i april 2024
Svar fra Guest Relations Manager den 23. apr. 2024
Thank you for sharing your first hand experiance with us! We are thrilled your family enjoyed every facit of their stay and lok forward to your return.

10/10 – Utmerket

Ashley

Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 19. mai 2024
Thank you, Ashley!

10/10 – Utmerket

Bonnie

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Was very close to our terminal … only 6 minute drive.
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 23. apr. 2024
Bonnie, we seriously couldnt get any closer to terminal 2 if we tried. Thank you for choosing to stay with us prior to your flight!

10/10 – Utmerket

Shelah

Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 9. mai 2024
Shelah, thank you for taking a few moments to share!

10/10 – Utmerket

Heather

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel for convenience to airport. Clean, updated, very friendly staff and breakfast. Also very good airport shuttle.
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 30. apr. 2024
Heather, thank you for sharing your feedback on your most recent stay! We lookforward to being your home away from home.

2/10 – Forferdelig

Daniel og bronx

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
this property pulled the classic bait and switch the reservation advertise me clearly states deposit of $200 will be assessed for anyone under the age of 21 that wants to check in or anyone local living within 30 miles. St. Louis, Missouri I live in New York City, which is 15 hours away and I’m 37 years old are the facts
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 7. apr. 2024
Daniel, after checking and then double checking to ensure nothing was missed, it appears your reservation was not charged a deposit at all. You are correct, as stated in your review here: there is a 200 deposit charged if you reside within 30 miles of our property, under the age of 21 at check-in, or if you will be choosing to pay with cash. All of wich the deposit is returned upon checkout provided there are no damages to the property. We do hope in the future, a deposit charged to other guests per policy, will not cause a disturbance to your stay.

6/10 – Grei

Michael

Bodde her 1 natt i mars 2024
Svar fra Guest Relations Manager den 23. apr. 2024
Thank you for sharing! We hope to acheive those final stars next visit!

8/10 – Bra

Elizabeth

Reiste med familie og små barn
Likte: Renhold og personale og service
Clean and convenient for dropping off the rental car and getting to an early morning flight.
Bodde her 1 natt i april 2024
Svar fra Guest Relations Manager den 5. apr. 2024
You cant get too much closer to 5 diffrent rental car locations all within a 3 block radius! Thank you for sharing

10/10 – Utmerket

Erica

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Will be back
Bodde her 2 netter i mars 2024
Svar fra Guest Relations Manager den 5. apr. 2024
We look forward to that!

10/10 – Utmerket

Lori

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
i was really impressed with this hotel. i've paid twice this for other hotels that weren't near as nice. and the girls at the front desk were very nice and helpful.
Svar fra Guest Relations Manager den 9. mai 2024
Lori, we thank you for such a great review! We strive for a home-away-from-home feel and we are greatful that was the takaway during your visit.

10/10 – Utmerket

Anne

Bodde her 1 natt i mars 2024
Svar fra Guest Relations Manager den 23. apr. 2024
Thank you for sharing!

8/10 – Bra

Mary

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy to park and get to.
Bodde her 1 natt i mars 2024
Svar fra Guest Relations Manager den 23. apr. 2024
Thank you for sharing!

2/10 – Forferdelig

Cole

Bodde her 1 natt i mars 2024
Svar fra Guest Relations Manager den 5. apr. 2024
Cole, please reach out to us directly so we can hear further how we may be able to remedy this stay and areas of improvement!

6/10 – Grei

Kaycee

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Room was the best part of this location. It was clean and comfortable but despite being a smoke free facility listing no smoking/vape/marijuana the entire floor and our rooms smelled like marijuana multiple nights we were there. It was also very noisy with slamming of doors every 5 minutes after 11pm and children running thru the hallways also every 5 minutes. Staff told us the place were busy when we brought it up. Not sure why there are rules in place then. Breakfast had hard biscuits that felt like they were leftover from the day before, the bacon was see thru and the eggs were cold. If it were for the comfortable and clean room this would be a hard 1 star review.
Bodde her 2 netter i mars 2024

6/10 – Grei

Jari

Bodde her 6 netter i mars 2024
Svar fra Guest Relations Manager den 23. apr. 2024
Thank you for sharing!

10/10 – Utmerket

Yolanda

Likte: Overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Guest Relations Manager den 23. apr. 2024
Thank you for sharing!

8/10 – Bra

SARA

Bodde her 1 natt i mars 2024
Svar fra Guest Relations Manager den 5. apr. 2024
Sara, we look forward to making your next visit a 5 star experiance.

6/10 – Grei

José og Bloomingdale

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
EL DESAYUNO ES DE MUY MALA CALIDAD. LA LIMPIEZA EN EL AREA DE DESAYUNO DEBE REALIZARSE UNA VEZ CULMINE EL HORARIO, NO DURANTE LA PRESENCIA DE LOS CLIENTES. NO SE DEBE RECONENDAR ESTE HOTEL COMO UN SITIO FAMILIAR PARQUE NO LO ES, ES UN HOTEL DE PASO PARA CONTINUAR UN VIAJE O PARA POCA DURACION PORQUE LAS INSTALACIONES SON MUY BÁSICAS QUE NO CORRESPONDEN A UN AMBIENTE FAMILIAR.
Bodde her 3 netter i mars 2024
Svar fra Guest Relations Manager den 24. mars 2024
Gracias

2/10 – Forferdelig

Marianne

Reiste med familie
We arrived around midnight and were exhausted. We went to our room and it had not been cleaned! We had to go back to the front desk to ask for a clean room.
Bodde her 1 natt i mars 2024
Svar fra Guest Relations Manager den 24. mars 2024
We appologize the incorrect keys were provided upon arrival to an unclean room, we are glad our desk agent was ble to quickly rectify the issue.

10/10 – Utmerket

Pamela

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Very clean and staff was very accommodating.
Bodde her 1 natt i mars 2024
Svar fra Guest Relations Manager den 23. apr. 2024
Thank you for sharing with us!

10/10 – Utmerket

Pamela

Bodde her 1 natt i mars 2024
Svar fra Guest Relations Manager den 24. mars 2024
Thank you for taking a moment to share your experiance!

10/10 – Utmerket

Joey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Always great staff at checkin. Nothing to eat around airport though. But for early flights my favorite, clean, simple place. Shuttle quick!
Bodde her 1 natt i februar 2024
Svar fra Guest Relations Manager den 8. mars 2024
Joey, we are greatful we have become your go-to when a flight out of Lambert is needed!

2/10 – Forferdelig

Yolanda

I got to the hotel to check in and was told that I had to give a $200.00 deposit since I live less than 30 miles from the hotel. I didn't have the extra funds to put down a deposit. So I had no choice but to cancel my stay a the front desk. But in doing this I loss my payment for my room because I didn't give a 24 hour notice. This is so unfair to me as the customer since this information wasn't provided when I made my reservation on- line. If this information was given up front before I confirmed my reservation I wouldn't have went thru the reservation. I feel that I should be given a credit so I can have the opportunity to stay at the hotel in the future. Plus I feel it would only be fair to me as the customer.
Bodde her 1 natt i februar 2024
Svar fra Guest Relations Manager den 8. mars 2024
Yolanda, we appologize for any mis-communication there may have been; if we as a hotel are not honoring a reservation charges do not stand. We do have our deposit policy articulated on all websites and reservation confirmations which do highlight this 200 hold. I am sorry it was missed! Please touch base with the hotel directly if any further assistance may be needed.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean room, fast check in. Fast shuttle service to the airport. If you're a member its $5 per night to park your car at the hotel during your trip.
Bodde her 1 natt i februar 2024
Svar fra Guest Relations Manager den 8. mars 2024
Thank you for choosing us when in St. Louis! Until next time, safe travels.

10/10 – Utmerket

Tamia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The water was not hot in the mornings but over all it was great place to stay
Bodde her 1 natt i februar 2024
Svar fra Guest Relations Manager den 24. mars 2024
Informing us when anything may need improvement allows us to provide a better experiance for others, thank you for sharing!

10/10 – Utmerket

Dawn

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good location
The hotel was very clean, check in was fast. Employees very friendly. Perfect location to the airport. Shuttle service was good.
Bodde her 1 natt i februar 2024

8/10 – Bra

Christina

Bodde her 1 natt i februar 2024
Svar fra Guest Relations Manager den 23. apr. 2024
Thank you for sharing!

8/10 – Bra

Crystal

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was clean and smelt nice. The breakfast wasn’t that good.
Bodde her 2 netter i februar 2024
Svar fra Guest Relations Manager den 5. apr. 2024
Thanks to your candid feedback, Crystal, we have since revamped our breakfast offerings. Thank you!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Guest Relations Manager den 24. mars 2024
We lookforward to your next stay!

10/10 – Utmerket

Amanda

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Not much around being located by the airport but very clean and the gentleman at the front desk was very quick at checking us in. Made it very easy for us to drop our rental car off and walk back to the hotel which was not even a 2 minute walk away so we are able to shuttle to the airport from the hotel for our 5am flight and not have to worry about returning the car that early
Bodde her 1 natt i februar 2024
Svar fra Guest Relations Manager den 8. mars 2024
Amanda, you have that right; there is no way to get any closer to all of the rental car locations; talk ahout convieniant!

4/10 – Dårlig

Jamie

Forretningsreisende
Likte ikke: Personale og service
The staff was rude
Bodde her 1 natt i februar 2024
Svar fra Guest Relations Manager den 24. mars 2024
Jamie, I am sorry this was the perception of your recent visit. We hope you will allow us another oportuntiy to exceed your expections.

10/10 – Utmerket

Leidy

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good location and overall good stay
Bodde her 1 natt i februar 2024
Svar fra Guest Relations Manager den 12. feb. 2024
Leidy, we appreciate you staying with us and for taking time to leave a review. We hope we can host your future stays when you are in St. Louis. Safe travels!