Eksteriør

Anmeldelser av Aviator Hotel & Suites South I-55, BW Signature Collection

3 out of 5

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 419 av totalt 1005 anmeldelser." "
Rangering på 8 − Bra. 289 av totalt 1005 anmeldelser." "
Rangering på 6 − Grei. 145 av totalt 1005 anmeldelser." "
Rangering på 4 − Dårlig. 81 av totalt 1005 anmeldelser." "
Rangering på 2 − Forferdelig. 71 av totalt 1005 anmeldelser." "

8,0/10

Renhold

8,6/10

Personale og service

7,6/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Sulte

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No comments
Bodde her 2 netter i mai 2024

8/10 – Bra

Meaghan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely the best customer service when I checked in and an excellent late night market selection with free utensils, microwave and micreovable dinners. Location was superb with many amenities in walking distance. I would take half a star off for the actual room I was given, it was musty smelling but otherwise very clean.
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Austin

Likte: Renhold og personale og service
The room was nice. Staff was friendly. The property was very hot. This is the second year in a row that we’ve stayed here and the lobby/restaurant/conference rooms/etc. needed to be much cooler temperature wise. Something needs to be done to adequately cool the property so you can enjoy your stay without sweating.
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Lucas

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Not the staff on duty’s fault…she wasn’t set up for success because of poor planning. Not enough staff scheduled for such a busy time.
Bodde her 1 natt i mai 2024

6/10 – Grei

Clare

Reiste med familie
Likte: Renhold og personale og service
Hotel very dated. Good stop over point. Pool closed, bar closed, 1 lift not working, staff lovely. Sink slow to drain. Basically no more than a motel now. As mentioned by others lovely lobby area and that’s it. Use of polystyrene and plastic cutlery.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Carlos

Reiste med familie
1 Elevator was not working
Bodde her 3 netter i mai 2024

4/10 – Dårlig

Kim

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Timothy

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Desk clerk was polite & helpful.
Bodde her 1 natt i mars 2024

8/10 – Bra

Maxine

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Raquel

Reiste med partner
Had a horrible time relaxing it was so loud on my floor. Kids and adults talking very loud in the hallways. Kids running up and down the hallways. The door directly across from mine kept slamming over and over through the night. Didn't get much sleep that I ended missing free breakfast in the morning. To top it off I didnt get any discount for this. I heard later we weren't the only ones complaining.😏
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Kacee

Forretningsreisende, Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bed bugs bed bugs bed bugsssss. Also the floors are filthy , elevator is filthy, bathrooms are filthy, only like 5 breakfast options, and more bed bugs.
Bodde her 1 natt i mai 2024

8/10 – Bra

Sharon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Large room with comfortable bed and convenience of microwave and Fridge. Sufficient breakfast options.
Bodde her 2 netter i mai 2024

8/10 – Bra

Jose

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy buen lugar comodo
Bodde her 1 natt i april 2024

10/10 – Utmerket

GEORGE

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024

8/10 – Bra

Elena

Likte: Renhold og personale og service
Always stayed there for nice pool and didn't even thought it would be closed this time ((( kids was disappointed 😔 otherwise clean room,close to dining
Bodde her 1 natt i april 2024
Svar fra General Manager den 13. apr. 2024
Dear Elena,While it's always a pleasure to welcome you and your family back to Aviator Hotel & Suites, BW Signature Collection, we are sorry you were unaware of our pool closing. We do all we can to ensure our amenities are available to all of our guests. We look forward to welcoming you back so you and your kids have the opportunity to enjoy our pool once again.

10/10 – Utmerket

Valerie og Gladwin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The girls at check in were fantastic. very busy check in with a lot of guest and they did an amazing job
Bodde her 1 natt i april 2024
Svar fra General Manager den 9. apr. 2024
Dear Valerie,Thank you for your review of Aviator Hotel & Suites, BW Signature Collection. We're delighted to hear that our commitment to excellent customer service impressed you. We'd love to welcome you back anytime!

10/10 – Utmerket

Heather

Bodde her 2 netter i mars 2024

10/10 – Utmerket

Sam og Oakdale

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024

6/10 – Grei

Kayla

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Personale og service
It was pretty decent
Bodde her 3 netter i mars 2024
Svar fra General Manager den 29. mars 2024
Dear Kayla, Thank you for choosing to stay with us and for taking the time to provide us with feedback. We pride ourselves on providing an excellent stay for our guests. Consequently, we are thrilled to hear we could deliver for you. If there is anything we could improve to make your stay with us better, please do not hesitate to reach out.

8/10 – Bra

Ron

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel! I liked the pool but the hot tub was closed and they disnt have a mini refrigerator in my room they did offer to bring one up if they had one available. I also disliked they charged me a extra $100 security fee and will get it refunded back at check out but you know how that goes with your back 1 to 3 business days. Its been a day and I haven'tfot my 100 refunded back to me yet.
Bodde her 2 netter i mars 2024
Svar fra General Manager den 25. mars 2024
Dear Ron,Thank you for your feedback. We welcome all guest feedback so that we can continually improve our standards and practices. We hope that you will visit us again the next time you are in the area.

6/10 – Grei

Samantha

Reiste med familie og små barn, Reiste med familie
Likte: Renhold
Hot tub, key reader, and door to bathroom at pool broken. Staff only giving a handful of towels to pool area with over 15 guest in the pool. Pool itself was clean and well temped. Was told that the pub attached was open, only to find out thatthe fully stocked bar couldnt serve due to not having a liquor license. Place was standard for the price. I will probably go to a different hotel next time. It was great but the kids enjoyed it. Oh the beds were comfy as well. Just feel meh.
Bodde her 1 natt i mars 2024
Svar fra General Manager den 25. mars 2024
Dear Samantha,Thank you for sharing your experience. It's great to hear you found our pool clean and that your beds provided a comfy rest. We also appreciate your feedback on the amenities and service areas needing attention such as the bar and hot tub. Your insights are invaluable as we strive to enhance our guest experience, and we hope you'll consider giving us another opportunity to impress you in the future.

8/10 – Bra

Carolyn og Olive Branch

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed here with the family for a short trip to St. Louis. Was very nice area, short drive into the city. The lobby was very clean and so cute! Loved the decor! Staff was amazing! We had issues with our room locks and had to change keys several times and got locked out. Maintenance solved it and was quick. Facilities— slightly dated, the room was alittle musty, not as upscale as some of the rooms I’ve stayed in. The beds were comfortable and everyone slept great! Pool was broken (seems to be a common theme when scrolling down on the reviews). Fitness center was wonderful and had lots of equipment!!! The breakfast could have used alittle more choices (waffle maker, pancakes? Bacon?) but was decent and all of us found something to eat. Overall nice stay and extremely friendly and helpful staff. Would recommend if you were passing by and needed a place to stay!
Bodde her 3 netter i mars 2024
Svar fra General Manager den 21. mars 2024
Dear Carolyn,Thank you for your kind and honest review. We are delighted that you had a comfortable stay and that our maintenance team was able to accommodate you so quickly. We also appreciate your feedback regarding the pool and our breakfast. Our team will look into your feedback further to ensure future guests have the best stays possible. Otherwise, it is great to hear that you could take advantage of our fitness center. Thank you for your recommendation, and we look forward to welcoming you back.

8/10 – Bra

Darrell

Reiste med partner
Likte: Personale og service og fasiliteter
Good price. Nice room
Svar fra General Manager den 15. mars 2024
Dear Darrell,We're so happy to know that our wonderful accommodations and amazing value left a positive impression on you during your visit! Thank you so much for the review and we hope to see you again soon.

10/10 – Utmerket

Kayla

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Surprised at how clean and well maintained the property was. My daughters loved the pool and the closeness to shopping.
Svar fra General Manager den 10. mars 2024
Dear Kayla,We're delighted to hear that you were pleased with the cleanliness and maintenance of our property. It's also wonderful that your daughters enjoyed our pool and convenient proximity to shopping areas. We strive to provide a welcoming and enjoyable environment for all our guests, and it sounds like we succeeded during your stay. Thank you for sharing your positive experience at Aviator Hotel & Suites, BW Signature Collection. We look forward to welcoming you and your family back in the future.

6/10 – Grei

amy

Likte ikke: Overnattingsstedets bygg og tilstand
The pool was out of order. The room keys did not function we had to get new keys and even have staff open our door.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 4. mars 2024
Dear Amy,Thank you for your feedback. It saddens us that your stay did not meet your expectations. Please know that we will have our team look into the room keys to make sure all are functioning properly. This is not the quality of service we strive for so we will use this to seize all opportunities to better our quality of service. Thank you for choosing to stay with us. Aviator Hotel & Suites, BW Signature Collection

8/10 – Bra

Duane

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Property is due for an update but service and facilities were adequate
Bodde her 1 natt i februar 2024
Svar fra General Manager den 28. feb. 2024
Dear Duane,Thank you for choosing Aviator Hotel & Suites, BW Signature Collection, and for sharing your feedback. Please know that we are always working to improve and have recently renovated our lobby area. We are happy you enjoyed your stay, and look forward to welcoming you back and impressing you even further.

10/10 – Utmerket

Doris

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was easy check in. The employees were all friendly. We had 2 king rooms booked for a night. Both were very clean. Would recommend!
Bodde her 1 natt i februar 2024
Svar fra General Manager den 25. feb. 2024
Dear Doris,We’re delighted to hear about your recent experience with us, and we’re so pleased that you recommend us to your fellow travelers! It’s great to know that our hospitable team and impeccable accommodations helped make your trip a memorable one. Thank you for taking the time to share your experience, and we look forward to welcoming you back soon!

8/10 – Bra

Demitra Ourania-Koukios

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was clean and quiet. The staff was kind and helpful and it was nice to have a restaurant attached. About a 25 min drive from the Gateway Arch.
Bodde her 2 netter i februar 2024
Svar fra General Manager den 22. feb. 2024
Dear Demitra,Thank you for sharing your positive experience at Aviator Hotel & Suites, BW Signature Collection. It's wonderful to hear your appreciation for our clean, quiet environment and the hospitality of our team. We're also glad the location suited your needs and that our restaurant provided you with convenience. We look forward to welcoming you back for another enjoyable stay.

8/10 – Bra

William

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Hotel - Pool & Hot Tub Broke 1 Yr Plus!
The hotel is overall excellent. However, the Hot Tub has been broken for over a year and a half now that I know of, but it is still listed on the amenities. The indoor pool has been out of operation for about a year now and its still on the amenities. I recommend that if you want a hotel with a hot or pool to call the hotel prior to booking to ensure they are operational. I love the Aviator but will find a different facility in my next venture.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 20. feb. 2024
Dear William,Thank you for taking the time to share your insightful feedback. It was a pleasure having you stay with us during your recent visit. We were saddened to learn that our accommodations did not meet all of your expectations and that you were unable to use some of the amenities listed on our website. We encourage our guests to notify us of any issues they encounter so we may have the opportunity to find a solution for them. We hope to get the chance to provide you with the stay you expected and deserve.

10/10 – Utmerket

Duc

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is a good location.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 14. feb. 2024
Dear Duc,Thank you for your review and for giving us a perfect rating! We're delighted our fantastic location was the highlight of your visit, and we hope you took full advantage of its convenience. It was a pleasure having you here, and we hope you return soon!

10/10 – Utmerket

Tina

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Marcia

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
5 Star Service
This hotel offers a 5 Star service. I was impressed from check-in to check-out. They checked on us throughout our stay and the breakfast was good too. I would stay again.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 9. feb. 2024
Dear Marcia,It's wonderful to know that our team's amazing service impressed you during your visit and that you had a great time overall. Thank you so much for the high rating and we hope to see you again soon.

6/10 – Grei

carey

Likte: Personale og service
Price. Inconvenient due to inoperative services.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 9. feb. 2024
Dear Carey,Thank you for your honest review. We regret to learn that despite our excellent value, you were not fully satisfied with your experience. Guest feedback is our foremost catalyst for beneficial and effective change, so your comments will be shared internally for further consideration. It was a pleasure having you here, and we hope to welcome you back in the future for a seamless visit worthy of a perfect rating.

8/10 – Bra

Richard

Reiste med partner
Likte: Personale og service
No complaints other than the TV service sucks. No sports channels at all (ESPN,FS1,etc) & TV itself looked to be quite old.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 9. feb. 2024
Dear Richard,Thank you for taking a moment to leave a review. We're pleased you had an enjoyable overall experience! Your feedback about the TV and TV service will be shared with our internal team for further consideration, as we are always seeking ways to improve. It was a pleasure having you here, and we hope you return soon!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Darren

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Aviator was great. Stadf was super helpful and so nice. Restaurant had an amazing team and the food was awesome. I travel a decent amount and a ton of hard work and commitment to people rises this hitel above many others.
Bodde her 3 netter i januar 2024
Svar fra General Manager den 5. feb. 2024
Dear Darren,A top-notch dining experience is often the most memorable part of any trip, and we're glad that this was the case for you! We're thrilled to have received such a high rating from you, and we look forward to welcoming you back to Aviator Hotel & Suites, BW Signature Collection in the future.

8/10 – Bra

Philip

Bodde her 2 netter i januar 2024

10/10 – Utmerket

Tim

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was great.
Bodde her 1 natt i januar 2024
Svar fra General Manager den 30. jan. 2024
Dear Tim,Thank you so much for your five-star review of Aviator Hotel & Suites, BW Signature Collection. We are delighted that you thoroughly enjoyed your stay and can't wait to see you again.

10/10 – Utmerket

William B

Likte: Renhold og personale og service
Needs some updates
Bodde her 3 netter i januar 2024
Svar fra General Manager den 30. jan. 2024
Dear William,It warms our hearts to receive your five-star rating, and we trust you rested well during your stay! Your additional feedback is gratefully received and will be kept in mind for the future. It was a pleasure hosting you, and we hope you'll revisit us for another terrific experience.

6/10 – Grei

Jeremy

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Over priced!!!!
Not worth the price no microwave no Mini fridge old tvs limited restaurant in lobby.
Bodde her 1 natt i januar 2024
Svar fra General Manager den 29. jan. 2024
Dear Jeremy,Thank you for your review. We regret to learn that you were not fully satisfied with your recent experience. Rest assured, our prices are competitive for our area— though we'll be sure to discuss your feedback with our team to seize any opportunity to improve. That being said, we hope to deliver a fantastic overall value the next time you visit our property.

10/10 – Utmerket

Alexander

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Had a great time
Bodde her 1 natt i januar 2024
Svar fra General Manager den 29. jan. 2024
Dear Alexander,Thank you for your five-star review. Your enjoyment and satisfaction are our top priorities, and it's wonderful to know we succeeded in providing you with a memorable experience. We look forward to welcoming you back to Aviator Hotel & Suites, BW Signature Collection, for another enjoyable visit!

2/10 – Forferdelig

Brynna

Bodde her 3 netter i november 2023

8/10 – Bra

Paul

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Satisfied customer
It was good. Staff was nice and the restaurant was very good
Bodde her 1 natt i januar 2024
Svar fra General Manager den 26. jan. 2024
Dear Paul,Thanks so much for your review of Aviator Hotel & Suites, BW Signature Collection! We sincerely appreciate your kind compliments about our team and on-site dining. It would be wonderful to welcome you back anytime.

2/10 – Forferdelig

Michael

Forretningsreisende
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Poor management
Bodde her 1 natt i januar 2024
Svar fra General Manager den 24. jan. 2024
Dear Michael,It's disheartening your experience at our hotel fell far short of your expectations. We never want a guest to leave us disappointed, so please reach out to us to discuss your concerns further. Thank you for allowing us to host you, and we wish you all the best.

6/10 – Grei

colesha

Forretningsreisende
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
My room wss not clean.
Svar fra General Manager den 22. jan. 2024
Dear Colesha,Thank you for your review. We regret to learn of your disappointment with your experience. Cleanliness is one of our top priorities and will be discussed thoroughly by our dedicated team as we make the appropriate changes. We appreciate you bringing your concerns to our attention, and we hope you consider staying with us again in the future for a better visit.

10/10 – Utmerket

Darren

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

8/10 – Bra

Jeff

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Breakfasr was great, staffcwas wonderful!
Bodde her 1 natt i januar 2024
Svar fra General Manager den 19. jan. 2024
Dear Jeff,Thank you for the excellent review of your recent stay at Aviator Hotel & Suites, BW Signature Collection. We're glad you enjoyed your stay with us, our delicious breakfast, and the service of our exceptional staff. It would be our pleasure to host you again in St. Louis, so come back soon.

4/10 – Dårlig

David

Fix the potholes in the parking lot. You have paper thin walls and kids running up and down the hallways slamming doors and screaming.
Bodde her 2 netter i januar 2024
Svar fra General Manager den 16. jan. 2024
Dear David,Thanks for staying with us! We appreciate your feedback regarding the parking lot and noise concerns during your stay. We apologize for any inconvenience and will address these issues promptly to improve your future experiences at our hotel. Your comfort is important to us, and we are committed to making necessary improvements.

10/10 – Utmerket

Christian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very great staff! Professional, caring, and nice. They also have a good breakfast buffet!
Bodde her 3 netter i januar 2024
Svar fra General Manager den 16. jan. 2024
Dear Christian,We are delighted that you had a positive experience with our team members. Professionalism and care are qualities we value in our team, and we are glad to see that they made your stay enjoyable. We are also pleased to know that you enjoyed our satisfying breakfast buffet. Your feedback is greatly appreciated, and we look forward to providing you with another excellent stay at Aviator Hotel & Suites, BW Signature Collection.

10/10 – Utmerket

Heather

Reiste med familie
The staff were warm & welcoming upon our arrival. The hotel’s restaurant had absolutely FANTASTIC food (I highly recommend the chicken sandwich with hot honey)! Our server at the restaurant was attentive & personable. The chef serves the the food. Overall a great place to stay. Great room too!
Bodde her 1 natt i januar 2024
Svar fra General Manager den 12. jan. 2024
Dear Heather,It was such a pleasure having you as our guest! We are thrilled that the delicious offerings at our restaurant added to your experience, and we appreciate you mentioning our hospitable team and great accommodations. Thank you for your great review and perfect rating, and we hope you return soon!