Dear Eivind,Thank you for taking the time to share your feedback. We were sorry to read that on this occasion the experience did not meet your expectations and we would like to apologise for this. Please note that we take these comments very seriously and that we will make sure these issues are addressed in the future. In the meantime, your comments have been shared with the appropriate departments for review.Thank you for being loyal to Golden Tulip Vivaldi and we sincerely hope to see you again in the future.Kind regards,DM

Dear Torbjørn, Thank you for staying at the Golden Tulip Vivaldi and for captivating the positive experience of your vacation on Hotels.com. We were thrilled to read that you enjoyed your stay and that you had a great experience in our hotel. We are already looking forward to welcoming you back at our hotel. Until then, everyone at Golden Tulip Vivaldi wish you all the best. Kind regards, DM

Dear Leah Jean, Thank you for taking the time to rate us on Hotels.com. We were sorry to see that our product and service did not meet with your expectations and we would like to apologise if this has caused you any inconvenience. We take these ratings seriously but if you shared with us where we failed you we would have been in a better position to address the issues for future guests. Thank you for staying with us and we sincerely hope to see you again in the future. Kind regards, DM

Dear Guest, Thank you for taking the time to rate us. We were sorry to see that on this occasion the experience did not meet your expectations and we would like to apologise for this. Please note that we take these ratings very seriously and if you shared with us where we failed you, we would have tried to address these issues for the future. We apologise if we have caused you any inconvenience. Thank you for staying with us and we sincerely hope to see you again in the future. Kind regards, DM

Dear Marius, Thank you for choosing our hotel and for taking the time to write a review. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Until then, best wishes. Sincerely, DM

Dear Marius, Thank you for your feedback following your recent stay with us here at the Golden Tulip Vivaldi. We were very pleased to learn that you enjoyed an excellent stay. Please note that your feedback is well noted. We look forward to welcoming you back to Malta in the future. Kind regards, DM

Dear Guest, Thank you so much for your recent stay within our property and for taking a minute to share your impressions with other travellers. The entire team at Golden Tulip Vivaldi and I are glad to hear you enjoyed your overall sojourn experience with us and that you are recommending us so highly. Kindly be assured that everyone here is looking forward to welcome you back in a not too distant future. Until then, on behalf of everyone I wish you all the best. Sincerely, DM

Dear Jorgen, Thank you for staying with us and for sharing your experience with other travellers. In order for potential gusts to make informed choices, we would like to mention that no other guests reported that they got sick in our hotel, which leaves us to believe that you must have picked up your illness from somewhere outside of the hotel. We are very sorry that this had to happen while you were on holiday in Malta. With regards to the Sauna and Hammam, these are switched on request and at an extra payment done at reception. We apologise for the misunderstanding. Once again, thank you for staying with us and we hope that your return journey was pleasant and safe. Regards, DM

Dear Monika, Thank you so much for your recent stay within our property and for taking a minute to share your impressions with other travellers. The entire team at Golden Tulip Vivaldi and I are glad to hear you enjoyed your overall sojourn experience with us and that you are recommending us so highly. Kindly be assured that everyone here is looking forward to welcome you back in a not too distant future. Until then, on behalf of everyone I wish you all the best. Sincerely, DM

Dear Oda, Thank you for taking the time to rate us. We were sorry to see that on this occasion the experience did not meet your expectations and we would like to apologise for this. Please note that we take these ratings very seriously and if you shared with us where we failed you, we would have made sure these issues were addressed for the future. We apologise if we have caused you any inconvenience. Thank you for being loyal to Golden Tulip Vivaldi and we sincerely hope to see you again in the future. Kind regards, M Gatt, Duty Manager

Dear Guest, Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations as well as the location of our property. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Until then, best wishes. Sincerely, M Gatt, Duty Manager

Dear Birgit,Thank you for taking the time to share your feedback. We were pleased to read that you enjoyed your stay but at the same time, we were sorry to read that on this occasion the experience did not meet your expectations and we would like to apologise for this. Please note that we take these comments very seriously and that we will make sure these issues are addressed in the future. In the meantime, your comments have been shared with senior management for review.Thank you for being loyal to us and we sincerely hope to see you again in the future.Kind regards,DM

Dear Mariano,Thank you very much for your last stay with us and for taking a moment to share your general appreciation with us. Your satisfaction is the purpose of our jobs, and that is why the entire team and I are delighted to hear you enjoyed everything and that you did not find any negative things to report. Once again, thank you so much for visiting us and for recommending us so strongly. We do hope to have the opportunity to welcome you back soon within our property. Until then, we wish you all the best. Sincerely, DM

Dear Elmarghni,Thank you so much for your recent stay within our property and for taking a minute to share your impressions with other travellers. The entire team and I are glad to hear you enjoyed your overall sojourn experience with us and that you are recommending us so highly. Kindly be assured that everyone here is looking forward to welcoming you back in the not-too-distant future. Until then, on behalf of everyone, I wish you all the best. Sincerely, DM

Dear Daniela,Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations as well as the location of our property. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Until then, best wishes. Sincerely,DM

Dear Deborah,Thank you for reviewing and rating us on Expedia. We are very happy you have highlighted our service, product and the friendliness of our staff and found nothing negative to report.Thank you for staying with us and know that we cannot wait to have you back with us next time you are travelling to Malta.Sincerely,DM

Dear Celia,Thank you for choosing our hotel while visiting Malta, and for taking a minute to express your opinion on Expedia. Since your happiness is our main concern, the whole team and I were thrilled to read that you enjoyed your stay. Once again, thank you so much for your patronage and for recommending us so highly. Kindly rest assured that the management is already looking forward to greeting you again within the hotel. Until we do have this occasion, we wish you all the best. Sincerely, DM

Dear Sabrina,Thank you so much for choosing our hotel while visiting the Maltese Islands, and for taking a moment to leave your feedback. Since your satisfaction is our priority, the entire team and I are delighted to hear you enjoyed your stay. Once again, thank you so much for your loyalty and for recommending us so highly. Kindly be assured that the entire team is already looking forward to welcoming you back to our property. Until we do have this opportunity, we wish you all the best. Sincerely, DM

Dear Heather,Thank you for reviewing us after you resided with us. We feel sorry to read that your stay was not totally to your liking due to the décor of the accommodation. We would like to mention that rooms’ renovations are happening at the moment and hence, the rooms will soon have a more modern and fresher look and feel. We would like to present you our most sincere apologies for not providing you with a memorable stay while staying with us. We hope your return trip was a smooth one, and we hope that you will take the occasion to stay with us again in the future for an improved stay. Yours Sincerely, DM

Dear Luiz Miguel,Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations and that our staff served you professionally. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Until then, best wishes. Sincerely,DM

Dear Adnan,Thank you for taking the time to share your feedback. We were sorry to read that on this occasion the experience did not meet your expectations and we would like to apologise for this. Please note that we take these comments very seriously but you have not marked where we failed you.Thank you for being loyal to us and we sincerely hope to see you again in the future.Kind regards,DM

Dear Sheryle,Thank you for staying at the Vivaldi Hotel and for recalling your positive occurrence on Expedia. We were excited to read that you enjoyed your reside. Feedback like yours makes our daily efforts worth their while.We are already looking forward to welcoming you back to our hotel. Until then, everyone at here wishes you all the best.Kind regards, DM

Dear Klenam,Thank you very much for your last stay with us and for taking a moment to share your general appreciation with us. Your satisfaction is the purpose of our jobs, and that is why the entire team and I are delighted to hear you enjoyed your stay. Once again, thank you so much for visiting us and for recommending us so strongly. We do hope to have the opportunity to welcome you back soon within our property. Until then, we wish you all the best. Sincerely, DM

Dear Meyevi,Thank you for staying at the Golden Tulip Vivaldi and for captivating the positive experience of your vacation on Expedia. We were thrilled to read that you enjoyed your stay comprehensively and that you had a great experience in our hotel.We are already looking forward to welcoming you back to our hotel. Until then, everyone at Golden Tulip Vivaldi wishes you all the best.Kind regards, DM

Dear Christian,Thank you for taking the time to share your feedback about your stay with us and potential future guests. We were sorry to read that on this occasion the experience did not meet your expectations. Please note that we take these comments very seriously but in your case, it seems that we do nothing right in this hotel and additionally, whoever reads your review thinks we have nothing positive to offer. We do not know what type of expectations you had of our hotel as on all online booking platforms there is a comprehensive description and it is written in a way that gives no unpleasant surprises to guests. In addition, the reviews other guests leave on the various travel platforms and our responses to them should be a good indication of what our hotel and operation are like. For other guests to make informed choices, we would like to mention that the hotel is situated in a central and vibrant location, close to many restaurants, and entertainment places and very convenient to travel around the island by public transport. We are quite sure that people on a real holiday will find these characteristics positive. We would also like to mention the friendly and kind nature of our front office team who do their best and go out of their way to make the sojourn of our guests as pleasant as possible. Additionally, we offer a wellness facility, where our guests can enjoy a Sauna or Turkish bath together with the gym and heated indoor pool and Jacuzzi to aid in their relaxation while on holiday. The rooms are cleaned daily by our professional housekeeping staff and hence, kept clean for the benefit of our guests. There is also La Casa lounge bar, where our dedicated bar tenders prepare a variety of coffees, teas and alcoholic drinks, all in a hotel ambience of relaxation. Thank you for staying at the Golden Tulip Vivaldi and we sincerely hope you had a safe journey back home.Kind regards,DM

Dear Chloe,Thank you very much for your last stay with us and for taking a moment to share your general appreciation with us. Your satisfaction is the purpose of our jobs, and that is why the entire team and I are delighted to hear you enjoyed everything. Once again, thank you so much for visiting us and for recommending us so strongly. We do hope to have the opportunity to welcome you back soon within our property. Until then, we wish you all the best. Sincerely, DM

Dear Abdulmunim,Thank you for residing at the Golden Tulip Vivaldi and for reviewing us on Expedia. We were pleased to know that you enjoyed our product and services. Your satisfaction is our prime concern and hence, we are pleased that we managed to meet up with your standards and expectations.Once again, thank you for staying with us and hope that we will have the pleasure to host you again in the future.Regards,DM

Dear Valentin,Thank you so much for your delightful rating. We were thrilled to know you had a fabulous stay with us and that our colleagues took great care of you. Here at the Golden Tulip Vivaldi we always strive to take an extra step to make out of each stay a truly memorable experience. Thank you for staying with us and until we meet again, we wish you all the best.Sincerely,DM

Dear Salvatore,Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations as well as the location of our property. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Until then, best wishes. Sincerely,DM

Der Luigi,Thank you so much for your recent stay within our property and for taking a minute to share your impressions with other travellers. The entire team at Golden Tulip Vivaldi and I are glad to hear you enjoyed your overall sojourn experience with us and that you are recommending us so highly. Kindly be assured that everyone here is looking forward to welcoming you back in the not-too-distant future. Until then, on behalf of everyone, I wish you all the best. Sincerely, DM

Dear Simone,Thank you very much for staying at the Golden Tulip Vivaldi and taking a moment to share the positive experience of your sojourn with us. We were delighted to see you thoroughly enjoyed your stay and that you had a wonderful overall experience in our hotel.We look forward to welcoming you back to our hotel soon. Until then, everyone at Golden Tulip Vivaldi wishes you all the best.Kind regards, DM

Dear Guest,We acknowledge receipt of your feedback and thank you for sharing your experience with other members of this online booking platform. We would like to express our regret for coming across a noise issue during your stay but as for the outside noises we have no jurisdiction over their origin or termination. Please accept our most sincere apologies.We truly hope that this issue will not deter you from choosing to stay with us again in the future. Until then, best wishes.Regards, DM

Dear Luigi,Thank you so much for your recent stay within our property and for taking a minute to share your impressions with other travellers. The entire team at Golden Tulip Vivaldi and I are glad to hear you enjoyed your overall sojourn experience with us and that you are recommending us so highly. Kindly be assured that everyone here is looking forward to welcoming you back in the not-too-distant future. Until then, on behalf of everyone, I wish you all the best. Sincerely, DM

Dear Salem,Thank you for choosing our hotel and for taking the time to rate us. We are so glad to know that you enjoyed your accommodations as well as the location of our property. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Until then, best wishes. Sincerely,DM

Dear Absulgader,Thank you very much for recommending Golden Tulip Vivaldi so highly. We are flattered by your rating and do hope to see you soon.Thank you for staying with us and until we meet again, we wish you all the best.Sincerely,DM

Dear Bjarke,The Management of the hotel would like to thank you for choosing Golden Tulip Vivaldi for your stay whilst in Malta and for sharing your feedback. We were pleased that you enjoyed the location of the hotel, right in the centre of it all and we were delighted to learn that you enjoyed your holiday with us and that you found our hotel lovely to stay in. Furthermore, we were glad to read that the service of our professional and helpful staff was of your liking. Whilst thanking you once again, we hope to have the opportunity to welcome you back to Malta and of course to Golden Tulip Vivaldi. Sincere regards,DM

Dear Lizzie,Thank you very much for staying at the Golden Tulip Vivaldi and taking a moment to share the positive experience of your sojourn with us and other travellers. We were delighted to read that you enjoyed your stay and that you had a wonderful overall experience in our hotel. Nonetheless, we were sorry to read that your sojourn with us did not meet your expectations due to the indoor pool being closed. We apologise for the inconvenience but the indoor pool required some urgent maintenance work and we had to close it off to look after the safety of our guests.Once again, we thank you for staying with us and we look forward to welcoming you back to our hotel soon. Until then, everyone at Golden Tulip Vivaldi wishes you all the best.Kind regards,DM

Dear Fabio,All the staff and the management of Golden Tulip Vivaldi acknowledge receipt of your kind feedback, so rewarding for our efforts and commitment towards guest satisfaction. Thank you.We thank you for staying with us and look forward to having you over many more times. Kind regards,DM

Dear Edith,Thank you for reviewing and rating Golden Tulip Vivaldi on Expedia. We are very happy you have highlighted our location and found nothing negative to report.Thank you for staying with us and know that we cannot wait to have you back with us next time you are travelling to Malta.Sincerely,DM

Dear Joseph,Thank you for residing at the Golden Tulip Vivaldi and for reviewing us on Hotels.com. We were pleased to read that you enjoyed our product and services. Your satisfaction is our prime concern and hence, we are pleased that we managed to meet up with your standards and expectations.Once again, thank you for staying with us and hope that we will have the pleasure to host you again in the future.Regards,DM

Dear Dominic,Thank you for taking the time to share your feedback about your stay with us and potential future guests. We were sorry to read that on this occasion the experience did not meet your expectations. Please note that we take these comments very seriously but in your case, it seems that we do nothing right in this hotel and additionally, whoever reads your review thinks we have nothing positive to offer. We do not know what type of expectations you had of our hotel as on all online booking platforms there is a comprehensive description and it is written in a way that gives no unpleasant surprises to guests. In addition, the reviews other guests leave on the various travel platforms and our responses to them should be a good indication of what our hotel and operation are like. For other guests to make informed choices, we would like to mention that the hotel is situated in a central and vibrant location, close to many restaurants, and entertainment places and very convenient to travel around the island by public transport. We are quite sure that people on a real holiday will find these characteristics positive and not complain about things that do not regard them such as the manager having his break. Contrary to your remark, we would also like to mention the friendly and kind nature of our front office team who do their best and go out of their way to make the sojourn of our guests as pleasant as possible. Additionally, we offer a wellness facility, where our guests can enjoy a Sauna or Turkish bath together with the gym and massages to aid in their relaxation while on holiday. The rooms are cleaned daily by our professional housekeeping staff and hence, kept clean for the benefit of our guests. Please note that if you left your 'Do not disturb' card attached to the room, then it will not be cleaned. There is also La Casa lounge bar, where our dedicated bar tenders prepare a variety of coffees, teas and alcoholic drinks, all in a hotel ambience of relaxation.Thank you for staying at the Golden Tulip Vivaldi and we sincerely hope you had a safe journey back home.Kind regards,DM

Dear Dominic,Thank you for taking the time to share your feedback about your stay with us and potential future guests. We were sorry to read that on this occasion the experience did not meet your expectations. Please note that we take these comments very seriously but in your case, it seems that we do nothing right in this hotel and additionally, whoever reads your review thinks we have nothing positive to offer. We do not know what type of expectations you had of our hotel as on all online booking platforms there is a comprehensive description and it is written in a way that gives no unpleasant surprises to guests. In addition, the reviews other guests leave on the various travel platforms and our responses to them should be a good indication of what our hotel and operation are like. For other guests to make informed choices, we would like to mention that the hotel is situated in a central and vibrant location, close to many restaurants, and entertainment places and very convenient to travel around the island by public transport. We are quite sure that people on a real holiday will find these characteristics positive and not complain about things that do not regard them such as the manager having his break. Contrary to your remark, we would also like to mention the friendly and kind nature of our front office team who do their best and go out of their way to make the sojourn of our guests as pleasant as possible. Additionally, we offer a wellness facility, where our guests can enjoy a Sauna or Turkish bath together with the gym and massages to aid in their relaxation while on holiday. The rooms are cleaned daily by our professional housekeeping staff and hence, kept clean for the benefit of our guests. Please note that if you left your 'Do not disturb' card attached to the room, then it will not be cleaned. There is also La Casa lounge bar, where our dedicated bar tenders prepare a variety of coffees, teas and alcoholic drinks, all in a hotel ambience of relaxation.Thank you for staying at the Golden Tulip Vivaldi and we sincerely hope you had a safe journey back home.Kind regards,DM

Dear Andrea,Thank you for choosing Golden Tulip Vivaldi while visiting Malta, and for taking a minute to express your opinion on Expedia. Since your happiness is our main concern, the whole team and I were thrilled to read that you enjoyed your stay, particularly due to the team’s kindness and professionalism. Once again, thank you so much for your fidelity towards Golden Tulip Vivaldi and for recommending us so highly. Kindly rest assured that the management of Golden Tulip Vivaldi is already looking forward to greeting you again within the hotel. Until we do have this occasion, we wish you all the best. Sincerely, DM

Dear Jae Ku,Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations as well as the location of our property. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future. Until then, best wishes. Sincerely,DM

Dear Guest,We would like to thank you for taking the time to rate us. We regret to hear that your stay was not entirely to your satisfaction. We would like to offer our sincerest apologies for not having been able to provide a memorable stay with us and let you know that if you shared with us your name or username, and not posted it anonymously, we would have been able to pass on your comment with the relevant information to the appropriate department for investigation. We trust that you will take the opportunity to use our hotel again in the future. Yours Sincerely, DM

Dear Rana,Thank you for taking the time to rate us. We were sorry to see that on this occasion the experience did not meet your expectations and we would like to apologise for this. Please note that we take these ratings very seriously and if you shared with us where we failed you, we would have tried to address these issues in the future. We apologise if we have caused you any inconvenience.Thank you for staying with us and we sincerely hope to see you again in the future.Kind regards,DM

Dear Elisa,Thank you for staying with us and for sharing your thoughts about your sojourn. With reference to your AC comments, as we speak, new chillers are being installed. Works can be seen carried out, by any guest on the first floor. Hotels are also prone to technical failures and big chillers of hotels are not like domestic ones. We cannot go in a shop and buy it instantly. They need to be ordered and it takes time to replace them. We hope that you and other potential guests understand this situation. Nonetheless, we apologise if we have caused you any inconvenience.Once again, thank you for your stay and we hope to see you again in the future.Kind regards,DM

Dear Nicholas,Thank you for your review. We want to apologise for your less-than-perfect experience and additionally, we want to assure you that your comments will be shared with our Executive Team so that we can focus on those areas in need of improvement. We hope to welcome you back soon.Regards,DM