4/10 – Dårlig
Penny
Reiste med partner
7. juni 2024
Likte: Personale og service og fasiliteter
Likte ikke: Renhold
We enjoyed our stay overall, but a few cons before the pros: first of all we didn't get into the property we booked. We apparently were 2 seconds behind someone else who booked the exact same so we got bumped to the property next door; Breakers. It would have been nice to know this before arriving!
The front desk staff were amazing! No issues there at all. When we got to our room we couldn't get any hot water so maintenance had to come up and check it out. Turns out the taps are backwards to what they say, so the cold was hot & hot was cold. This should either be fixed or labelled!
Our bathroom floor did not look like it had been cleaned so I wiped up what I could. Our Air Con unit made a rattling noise that didn't prevent me from going to sleep initially, but when I woke up in the night it was hard to get back to sleep.
I normally don't mind if housekeeping doesn't come every day, but we were only here 2 nights and paid WAY TOO MUCH for this room to not have it cleaned. We were here in June for 2 nights. Loved the area and did find our room comfy. The balcony was nice to have and had a great view.
Nice extras like coffee always on and cold water available all the time!
Penny
Bodde her 2 netter i juni 2024