Terrasse/patio

Anmeldelser av Grand Jersey Hotel & Spa

5 out of 5
Grand Jersey Hotel & Spa
Esplanade, St. Helier, Jersey

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 699 av totalt 1007 anmeldelser." "
Rangering på 8 − Bra. 243 av totalt 1007 anmeldelser." "
Rangering på 6 − Grei. 44 av totalt 1007 anmeldelser." "
Rangering på 4 − Dårlig. 12 av totalt 1007 anmeldelser." "
Rangering på 2 − Forferdelig. 9 av totalt 1007 anmeldelser." "

9,4/10

Renhold

9,6/10

Personale og service

9,4/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Konrad

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i august 2019
Svar fra William den 28. aug. 2019
Thank you for your rating

10/10 – Utmerket

Mona

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Utmerket hotell på alle måter.
Bodde her 5 netter i mai 2019
Svar fra Talana Weil, Deputy General Manager den 12. mai 2019
Thank you for taking the time to post a review following your recent stay. I am delighted that you thoroughly enjoyed your stay. Thank you again for choosing Grand Jersey and I do hope we will have the pleasure to welcome you back soon.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i august 2018
Svar fra Talana Weil, Deputy General Manager den 12. aug. 2018
Thank you for your rating. I do hope we will have the pleasure to welcome you back in the very near future.

10/10 – Utmerket

Maryann shafer

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Wonderful staff and helpful personnel! The dining was excellent and we could walk to many interesting places from this hotel!
Bodde her 4 netter i mai 2024
Svar fra Luke Eastaff - Guest Relations Manager den 26. mai 2024
Dear MaryannThank you for your 10/10 review following your experience at the Grand Jersey Hotel. It truly is great to know that you enjoyed your time with us and you found our team to be wonderful and helpful. I am pleased that you enjoyed your dinning experiences and our central location. We certainly hope to see you back in the future one day.Kind regards

10/10 – Utmerket

Patricia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were all friendly, polite and extremely helpful. The ocean view from our room was a real wow factor. The weather was good so we ate in the Terrac bar, the menu choices were limted but the food delicious, breakfast was superb.
Bodde her 6 netter i mai 2024
Svar fra Luke Eastaff - Guest Relations Manager den 26. mai 2024
Dear Patricia. Thank you for your 10/10 review! I am delighted to learn of your positive experience with us. It is very reassuring to know that you were treated very well by our amazing team and that you enjoyed the stunning views from your room. I am very happy that the weather was nice enough for you to dine al-fresco at our Terrace bar. I do hope that we can welcome you back on your next visit to JerseyKind regards

10/10 – Utmerket

Elizabeth

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient for the Centre but quiet and peaceful. The staff went above and beyond to help you settle in
Bodde her 4 netter i mai 2024
Svar fra Luke Eastaff - Guest Relations Manager den 18. mai 2024
Dear ElizabethThank you for sharing your 10/10 review. I am overjoyed that you had a great experience and you were well looked after by our amazing team.Kind regards

10/10 – Utmerket

Barry

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
First class hotel. Perfect.
Bodde her 3 netter i mai 2024
Svar fra Luke Eastaff - Guest Relations Manager den 18. mai 2024
Dear BarryThank you for your 10/10 review! I am very happy to know that you had a wonderful experience with us here at the Grand Jersey Hotel.Kind regards

10/10 – Utmerket

Shaheen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cannot thank the Grand Jersey enough for an amazing stay, nothing was too much trouble and all staff go the extra mile to make every guest feel special, we will definitely be back again and will definitely recommend to others
Bodde her 7 netter i mai 2024
Svar fra Luke Eastaff - Guest Relations Manager den 18. mai 2024
Dear ShaheenThank you for your 10/10 review!I am really glad that you had an outstanding experience with us here at the Grand Jersey Hotel. We take pride in delivering exceptional service to our guests and you are very welcome. We all look forward to welcoming you back in the future.

10/10 – Utmerket

Sheila

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent service, very comfortable and high end amenities, good spa and excellent location
Bodde her 1 natt i mai 2024
Svar fra Luke Eastaff - Guest Relations Manager den 18. mai 2024
Dear SheliaThank you for posting your 10/10 review! It sounds like you had a wonderful experience, thank you for sharing. Kind regards

10/10 – Utmerket

Katrina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Liked the close proximity to everything and the bus links were great and great breakfast and staff
Bodde her 3 netter i mai 2024
Svar fra Luke Eastaff - Guest Relations Manager den 18. mai 2024
Dear KatrinaThank you for your 10/10 review! It is fantastic to hear that you had a great experience with us. I do hope that we can welcome you again in the future.Kind regards

10/10 – Utmerket

Dominic

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel. Quality serive throughout. Concierge @vinny was great.
Bodde her 4 netter i mai 2024
Svar fra Luke Eastaff - Guest Relations Manager den 18. mai 2024
Dear DominicThank you for your 10/10 review! I am very happy to know that you had an excellent experience with us. I will also make sure Vinny sees your kind words about him.Kind regards

10/10 – Utmerket

Pauline

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved the staff at this property. Nothing was too much trouble. Everyone of them had a smiles on their faces at all times. They always acknowledged us in the corridors or dknknv areas. Asked us where we'd been that day, joked with us. The pool, steam, sauna, hot tub were always available and the breakfast room was wonderful.
Bodde her 5 netter i april 2024
Svar fra Luke Eastaff - Guest Relations Manager den 18. mai 2024
Dear PaulineThank you for your 10/10 review! I am delighted to learn of your positive experience and that you were well looked after by our amazing team. I am also grateful for your comments of our Spa facilities.Kind regards

10/10 – Utmerket

David

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely, luxurious hotel with great staff and beautiful views
Bodde her 3 netter i april 2024
Svar fra Luke Eastaff - Guest Relations Manager den 18. mai 2024
Dear DavidThank you for your 10/10 review! I am delighted that you had a wonderful experience with us.Kind regards

10/10 – Utmerket

Beverley

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nothing was too much trouble we had a wonderful time can’t wait to go again. The staff were amazing.
Bodde her 3 netter i april 2024
Svar fra Luke Eastaff - Guest Relations Manager den 18. mai 2024
Dear BeverlyThank you for your 10/10 review! I am very happy to read that all of our amazing team looked after you well.Kind regards

10/10 – Utmerket

Robert

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Luke Eastaff - Guest Relations Manager den 18. mai 2024
Dear RobThank you for your 10/10 review! I am please you had a wonderful experience with us.Kind regards

10/10 – Utmerket

Michael

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Every aspect of our three night break at this hotel exceeded our expectations. Perfect location as regards proximity to St Helier's attractions & beyond (bus routes on Jersey easy to access & navigate). Very comfortable room, spotlessly clean, superb view (directly opposite Elizabeth Castle), excellent food and drink. Its not an exaggeration to say that every member of staff modelled the very highest standards of customer care. We would recommend unreservedly - we're already planning our next visit!
Bodde her 3 netter i april 2024
Svar fra Luke Eastaff - Guest Relations Manager den 18. mai 2024
Dear MichaelThank you for your 10/10 review! I am incredibly happy that you had a wonderful experience with us here at the Grand Jersey Hotel. I will ensure that our team reads your kind words about them. We look forward to welcoming you back for your next visit!Kind regards

10/10 – Utmerket

Pamela og SHREWSBURY

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cosy corners to sit in lounge. Lovely view from Champagne lounge across the bay. Plenty of choice on menus. Food always hot & well cooked & presented. All staff are very friendly and attentive.
Bodde her 4 netter i april 2024
Svar fra Luke Eastaff - Guest Relations Manager den 24. apr. 2024
Dear PamelaThank you for your 10/10 review! It is great to read that you enjoyed our food offerings and the ambiance of our Champagne Lounge. I am also glad to read that you were well looked after by our team.Kind regards

8/10 – Bra

Elizabeth

Reiste med familie og små barn
Likte: Renhold, personale og service og fasiliteter
Wonderful staff - friendly and efficient. Great location and good food.
Bodde her 4 netter i april 2024
Svar fra Luke Eastaff - Guest Relations Manager den 24. apr. 2024
Dear ElizabethThank you for writing a review! I am glad to know that you had a great experience with us!Kind regards

10/10 – Utmerket

Lancelot

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Très bel hôtel ! Chambre bien équipée et propre ! Coup de coeur pour le personnel adorable !
Bodde her 1 natt i mars 2024
Svar fra Luke Eastaff - Guest Relations Manager den 13. apr. 2024
Dear LancelotThank you for your review! We share all feedback with the team, and I know that they will be delighted to read your review.

10/10 – Utmerket

Martin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A superb stay from start to finish. We were greeted and made to feel at home by the professional and friendly staff. All the formalities on arrival were so smoothly done. The rooms were fantastic with views of the bay. The breakfast was excellent with staff that couldn't be more friendly. A wonderful hotel from top to bottom and we will define returning soon
Bodde her 5 netter i mars 2024
Svar fra Luke Eastaff - Guest Relations Manager den 1. apr. 2024
Dear MartinThank you for your 10/10 review! It is wonderful to read that you had such a positive experience with us and that you were well looked after by our amazing team. I am very happy that you enjoyed the view from your room and that breakfast was to your satisfaction. We look forward to welcoming you back in the future.Kind regards

10/10 – Utmerket

Robert wheatley

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Brilliant and friendly staff and good food
Bodde her 7 netter i mars 2024
Svar fra Luke Eastaff - Guest Relations Manager den 1. apr. 2024
Dear Mr WheatleyThank you for your 10/10 review! I am glad to read that you had a brilliant time with us.Kind regards

10/10 – Utmerket

Janet

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Luke Eastaff - Guest Relations Manager den 20. mars 2024
Dear JanetThank you for your 10/10 review! I am very happy you had a great experience with us.Kind regards

8/10 – Bra

Craig

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were great, rooms were nice and we thoroughly enjoyed our stay.
Bodde her 2 netter i februar 2024
Svar fra Luke Eastaff - Guest Relations Manager den 20. mars 2024
Dear CraigThank you for submitting a review. It is great to know that you enjoyed your stay with us!Kind regards

10/10 – Utmerket

Colin

Reiste med partner
Likte: Fasiliteter
Friendly, helpful and attentive staff, lovely room, beautiful swimming pool and excellent food. The hotel is in a super spot. We chose a deluxe room with an ocean view which was worth paying a little more for.
Bodde her 4 netter i mars 2024
Svar fra Luke Eastaff - Guest Relations Manager den 20. mars 2024
Dear ColinThank you for your 10/10 review! It is truly wonderful to see that you had an amazing experience with us here at the Grand Jersey Hotel & Spa. I am glad that you were looked after so well by our amazing team and that you enjoyed all of the facilities that we have to offer, including the unparalleled views across St Aubin's Bay and Elizabeth Castle.Kind regards

10/10 – Utmerket

Victoria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Luke Eastaff - Guest Relations Manager den 9. mars 2024
Dear VictoriaThank you for your 10/10 review! I hope we can welcome you back in the future.Kind regards

8/10 – Bra

Audrey

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Bel hôtel, le personnel est vraiment très accueillant, serviable et efficace Le petit déjeuner est de qualité L'hôtel est bien placé par rapport au centre ville, et vue sur la baie. Je recommande
Bodde her 1 natt i mars 2024
Svar fra Luke Eastaff - Guest Relations Manager den 9. mars 2024
Dear AudreyThank you for writing a review. I am very happy that you had a wonderful experience with us here at the Grand Jersey Hotel. It is great to read that you were well looked after by our team and you enjoyed our breakfast offerings and service. Kind regards

10/10 – Utmerket

Marian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
This was my first visit to Jersey. The hotel was amazing very friendly staff incredibly helpful and friendly. Hotel was very clean and my room very comfortable. I would definitely recommend
Bodde her 3 netter i februar 2024
Svar fra Ronojoy Bhattacharyya den 2. mars 2024
Dear Marian,We are thrilled to have been a part of your first visit to Jersey, and we're delighted to hear that your experience at the Grand Jersey Hotel was amazing!Thank you for your kind words regarding our friendly and helpful staff. Providing exceptional service is at the core of what we do, and we're thrilled that our team made such a positive impression on you. Ensuring our guests feel comfortable and well-cared for is always our top priority.We look forward to welcome you back to the Grand Jersey Hotel for another memorable stay.Sincerely,Ronojoy BhattacharyyaFront Office Manager

10/10 – Utmerket

Rachel Elizabeth

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic stay. Amazing staff. Great afternoon tea and dinner. Exceeded expectations in all ways.
Bodde her 4 netter i februar 2024
Svar fra Ronojoy Bhattacharyya den 2. mars 2024
Dear Ms. Elizabeth,Thank you for sharing your wonderful experience at the Grand Jersey Hotel with us! We are thrilled to hear that you had a fantastic stay and that we exceeded your expectations in every way.It's fantastic to know that you found our staff amazing and that you enjoyed both our afternoon tea and dinner offerings. Providing exceptional service and culinary experiences is our top priority, and we're delighted that we could make your stay memorable.We look forward to welcome you back for another amazing experience at the Grand Jersey Hotel. Sincerely,Ronojoy BhattacharyyaFront Office Manager

10/10 – Utmerket

Graham

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent Weekend Break
Great location and property, however, it was the staff who really made it a fab weekend for us. Well done!
Bodde her 3 netter i februar 2024
Svar fra Luke Eastaff - Guest Relations Manager den 21. feb. 2024
Dear Graham Thank you for you 10/10 review. I am delighted that you had an excellent experience with us and to know that you were well looked after by our team. I hope we are able to welcome you back in the future. Kind regards

10/10 – Utmerket

Alexandra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great central location. Outstanding customer service. Wonderful views from our room. Food was very good. We will definitely be staying again.
Bodde her 3 netter i februar 2024
Svar fra Luke Eastaff - Guest Relations Manager den 21. feb. 2024
Dear AlexandraThank you for your 5/5 review. It is wonderful to know that you enjoyed our perfect location with the superb views across St Aubins Bay. It is also great to hear that you were well looked after by our team. Hopefully we will be able to welcome you back again in the future.Kind regards

10/10 – Utmerket

Lee

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely clean hotel. Staff great and welcoming. Definitely recommend spa and massages
Bodde her 2 netter i februar 2024
Svar fra Luke Eastaff - Guest Relations Manager den 21. feb. 2024
Dear LeeThank you for your 5/5 review. I am glad to hear that you had a wonderful experience with us here at the Grand Jersey Hotel & Spa. It is great that you were able to enjoy our Spa packages and that you were looked after well by our amazing team.Kind regards

10/10 – Utmerket

Richard

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Convenient for town
Good base if you need to be in town and have Parking. Food is excellent, the restaurants are dear though.
Bodde her 2 netter i februar 2024
Svar fra Luke Eastaff - Guest Relations Manager den 21. feb. 2024
Dear RichardThank you for your 10/10 review following your experience with us here at the Grand Jersey Hotel & Spa. I am happy to hear that you enjoyed our great location and that you enjoyed our dinning options.Kind regards

8/10 – Bra

Ruth

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We got a nice sea view room on the top floor. The staff were very helpful right around the hotel. It's a lovely location to look across the bay. Lovely breakfasts..... The steps to the leisure facilities might be problematic if you're les mobile ( I wondered if there was an accessible route, but in seeing my husband using a walking stick, nothing was pointed out to us. There appeared to be a turn down service..... which was only provided on one of the three nights we stayed. We didnt know it was a service available; it was just done on our second night...
Bodde her 3 netter i februar 2024
Svar fra Luke Eastaff - Guest Relations Manager den 21. feb. 2024
Dear RuthThank you for taking the time to write a review. I am happy to hear that you had a mostly positive experience with us here at the Grand Jersey Hotel. I am very sorry that nobody pointed out our more accessible route to the Spa area, this other entrance does still contain some steps, but not as many as the main entrance. I am also sorry that the turn down service was only completed on one evening, I am unable to offer an explanation for this but I will look into this. I am however buoyed that you enjoyed the view from the top floor and that you were looked after well by our team. Should you wish to return in the future, please reach out to me directly and I will be happy to personally handle your reservation.Kind regards

10/10 – Utmerket

Peter

Reiste med en gruppe
Friends on tour
Wonderful stay with friends, well looked after by staff who could not have done anymore to make it a great weekend.
Bodde her 2 netter i januar 2024
Svar fra Luke Eastaff - Guest Relations Manager den 30. jan. 2024
Dear Peter,Thank you for your 10/10 review! It is wonderful to read that you had a wonderful experience with your friends and that you were well looked after by our fantastic team. Kind regards

10/10 – Utmerket

Jason

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Luke Eastaff - Guest Relations Manager den 14. feb. 2024
Thank you Jason for your 10/10 review!

10/10 – Utmerket

Gerald

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel well situated, good facilities and reasonable price. Spa was exceptional
Bodde her 3 netter i januar 2024
Svar fra Luke Eastaff - Guest Relations Manager den 29. jan. 2024
Dear Gerald.Thank you for your 5/5 review. I am delighted to learn that you had a great experience with us. It is great to know that you enjoyed our favorable location, and our facilities - all at a reasonable price. I will ensure that our Spa team read you review.Kind regards

10/10 – Utmerket

Anthony

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel
Hotel excellent staff excellent food excellent /really is a grand hotel
Bodde her 3 netter i januar 2024
Svar fra Luke Eastaff - Guest Relations Manager den 29. jan. 2024
Dear AnthonyThank you for your 10/10 review! I am delighted to read that you had a excellent experience with us. I do hope that we are able to welcome you back again this year.Kind regards

10/10 – Utmerket

Lynda

Bodde her 1 natt i januar 2024
Svar fra Luke Eastaff - Guest Relations Manager den 16. jan. 2024
Dear LyndaThank you for your 10/10 review. I am thrilled to see that you had a wonderful experience.Kind regards

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The Grand is Great!
Fantastic stay with brilliant staff. Would highly recommend.
Bodde her 3 netter i januar 2024
Svar fra Luke Eastaff - Guest Relations Manager den 16. jan. 2024
Dear AndrewThank you for your 10/10 review. I am very happy to read that you had a fantastic stay and you found our team to be brilliant. Kind regards,

10/10 – Utmerket

Gary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent
Wonderful traditional hotel with excellent Service. Breakfast was really good with so much choice
Bodde her 3 netter i januar 2024
Svar fra Luke Eastaff - Guest Relations Manager den 16. jan. 2024
Dear GaryThank you for your 10/10 review. I am delighted that you had an excellent experience with us. It is great to read that you enjoyed our Breakfast offerings and the wonderful service from our team.Kind regards

10/10 – Utmerket

James

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Perfect stay
Bodde her 3 netter i desember 2023
Svar fra Luke Eastaff - Guest Relations Manager den 20. jan. 2024
Thank you for your 10/10 review.

6/10 – Grei

Robert

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
New year
Was there for new year 2024.draft beer goes off so had to pay double prices for bottle beer 🍺 sad really .spar was good 👍 breakfast was good 👍 hotel is showing it age sadly staff all helpful. 3 star i would say
Bodde her 3 netter i desember 2023
Svar fra Luke Eastaff - Guest Relations Manager den 16. jan. 2024
Dear RobertThank you for taking the time to write a review. I am sorry for the issues affecting our draught beer. Unfortunately, we experienced a delay in receiving a delivery due to the adverse weather conditions the Channel Island was facing over the festive period. I am however buoyed to read that you enjoyed our Spa facilities and our Breakfast offerings. I do hope that you will give us another chance, please feel free to contact me directly should you wish to return. Kind regards

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i desember 2023
Svar fra Luke Eastaff - Guest Relations Manager den 6. jan. 2024
Thank you for your 10/10 review!

8/10 – Bra

Angela

Bodde her 5 netter i november 2023
Svar fra Luke Eastaff - Guest Relations Manager den 27. des. 2023
Thank you for your reviews Angela

10/10 – Utmerket

jean

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel with some excellent staff. Great for visiting St Hellier and shops, and easy for visiting other parts of the island.
Bodde her 3 netter i desember 2023
Svar fra Luke Eastaff - Guest Relations Manager den 24. des. 2023
Dear JeanThank you for your 10/10 review! I am delighted that you had a wonderful experience with us and that you enjoyed our perfect location and service from our truly amazing team. Wishing you a very Merry Christmas and I hope we are able to welcome you back next year.Warm regards

10/10 – Utmerket

Patricia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This was our second stay at The Grand which has now become our 'go to' hotel when we are in Jersey.
Bodde her 4 netter i desember 2023
Svar fra Luke Eastaff - Guest Relations Manager den 8. des. 2023
Dear Patricia.Thank you for your 10/10 review following your stay with us at the Grand Jersey Hotel & Spa. I am delighted that you chose to return and that you have now made us your go-to hotel in Jersey, it truly is wonderful to hear and we cant wait to welcome you back next year!Kind regards

6/10 – Grei

Jonathan

Bodde her 3 netter i november 2023
Svar fra Luke Eastaff - Guest Relations Manager den 24. des. 2023
Dear JonathonThank you for your reviewKind regards

10/10 – Utmerket

Kenneth

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Grand Hotel was very good, the staff could not do enough for you, breakfast choices and staff was excellent. The spa is very good. I would recommend a stay at this hotel.
Bodde her 3 netter i november 2023
Svar fra Luke Eastaff - Guest Relations Manager den 28. nov. 2023
Dear KennethThank you for your 10/10 review. I am thrilled to learn of your experience with us here at the Grand Jersey Hotel. I am so glad that you enjoyed our wonderful Breakfast selection and our Spa facilities. We share all feedback with the team and I am sure they will also be delighted to read your kind words.Kind Regards

10/10 – Utmerket

Elizabeth and Raymond

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved all the hotel's facilities, particularly the pool & spa, but what made this hotel head & shoulders above others we've stayed in, was the staff - Luke and Sophie especially!
Bodde her 4 netter i november 2023
Svar fra Luke Eastaff - Guest Relations Manager den 14. nov. 2023
Dear Elizabeth.Thank you for your review. I am very pleased to read that you loved the Hotel's facilities and our amazing team. I have informed Chloe* of your kind words and she is thrilled to read your lovely comments. Thank you once again and I hope to be able to welcome you in the future.Kind reagrds

10/10 – Utmerket

Valerie Lynda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Position and facilities offered were great for our short stay in mid October
Bodde her 5 netter i oktober 2023
Svar fra Luke Eastaff, Guest Relations Manager den 5. nov. 2023
Dear ValerieThank you for your review! I am very happy that you enjoyed your experience with and I hope that we are able to welcome you back next year.Kind regards