Hoteller i St. Helens

«When I arrived I was told that my room was being deep cleaned because someone was living in the room for 8 months and she had just moved out when I left and came back at check in time there were nats In the room I told the manger she didn’t offer to move me and when I asked about another room she said they were booked but I stayed for a week because I didn’t have any where else to go at the time I had to get all my own supplies to kill the infection in the room but the rooms she said were booked ...

«The property states they are 5.93 miles from Ilani Casino. As a bird flys it is traveling in a CAR it is 1 hour and 40 minutes away from the casino. We booked the Beat Western based on it being 5.93 driving miles away. We were on the phone for an hour getting this canceled and refunded. Please fix this on the website. Feel free to give me a call (817) 648-1331. »

«The beds were amazing.»

«Strong odor of smoking near my room»

«Friendly , excellent service»

«The staff are professional and courteous. I like that I can check-in at 3PM instead of 4PM. Also, the room was sufficiantly clean.»

«Aerator in bathroom faucet was missing so water sprayed. If bathroom fan/light was turned on the smell of marijuana coming from somewhere was strong. So we tried to use lights outside the room, so we could see somewhat. Huge black garbage bag at top of stairs when we arrived was still there in the morning. Someone had a dog that barked literally constantly until I called the desk. Staff was super great to take care of the issue immediately. If you need a charging port, make sure to bring your ...

«Loved the rooms, restaurants, and pool was amazing.»

«Loved the view of the river, the river walk with daffodils, the nice amenities, staff, & overall fun atmosphere. Good food and drinks there as well, especially with the Irish music on St. Pat's. Just wish there was a coffee pot in the room. »

«Floors were sticky, shower head was terrible, bed was uncomfortable and sheets itchy.»

«The staff were all friendly and professional.. Breakfast was average and clean. Pool area was bland and in disrepair. Room was average. Problems dirty grout and severe ant problem. Some of my food was ruined by ants and we were compensated.»

«The hospitality of this hotel is second to none. I have stayed in hotels all over the world and I have never in 40 years been so welcomed and so appreciated and so helped even with the minor things like asking for a pen and they gave me a handful. If I ever traveled to Vancouver again, which I’m sure I will I will never stay anywhere else. I used to like the Heisman Lodge, but this place is nicer rooms and better hospitality.»

«Breakfast had good options. The place felt tired and musty. The beds were clean amd comfortable.»

«Staff are lovely .. Happy and helpful.. Breakfast was a nice surprise. Room was very clean . We will stay here again 👍»

«Don't smoke around the property»

«Basic motel if you need a quick place to sleep. No breakfast but polite staff»

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«We had an excellent stay at The Allen House Bed & Brunch. The place was very clean, comfortable, and welcoming. The owner/operators were some of the nicest people you could meet. We even met the father-in-law when we arrived — he was outside landscaping and taking care of the property, which really showed how much pride they take in the place. Breakfast the next morning was outstanding with lots of options to choose from. We had the biscuits and gravy, which were excellent, and they even served ...