Hoteller nær St. Hazards Beach

«We had an issue with our room when we first arrived, but the staff at Harbour Suites went above and beyond to make it right. They responded quickly, brought us another bed, and even treated our entire group to drinks and lunch. Their customer service was excellent, and we really appreciated how seriously they took our concerns. Mistakes can happen anywhere, but it’s how they’re handled that matters, and Harbour Suites exceeded our expectations. Thank you for making the rest of our stay so ...

«It doesn’t look like much from the outside, but the rooms were newly updated, spacious and clean. We arrived at 4:00 and our room wasn’t ready which was disappointing as we were really ready for a shower and to lay down. The beds were just okay. The locals very convenient to the Marina we came in to. It was only about a five minute walk. It was however very loud. It is right next to a bar and we could hear the music and people very well until about 12:30 am.»

«Actually was quiet. Close location to restaurants and bars. Very simple room. No refrigerator. Lobby was very smelly.»

«Couldn’t even make it to my stay because of the hazardous air quality. I was told I’d be getting a FULL refund, yet I’ve spent days calling and hearing nothing but, “The manager isn’t in. Call back tomorrow.” At some point, it stops being an excuse and starts being terrible customer service. I was really looking forward to my first trip to PIB, but after this experience I’ll be staying somewhere else when I reschedule. God awful customer service, unprofessional management.»

«Great experience and stay. Super clean, friendly staff and walking distance to all of downtown.»

«The staff was very friendly and helpful. The room was very clean and comfortable. I would just like to have a few more chairs.»

«Stayed one night before catching ferry to Kelley’s island had a nice boutique vibe»

«Everything about the place is good. Not excellent but good. The pillows are super soft so if you like to sleep with your head slightly elevated you had better bring your pillow from home. (Which most people probably already do)»

«The property is a motel. The location is good. There is an outside bar/restaurant right across the parking lot that’s very nice. The rooms are dated and need updating. Our AC unit was leaking, the carpet was wet all around it. Carpets were dirty. We enjoyed the pool area, but the pool could use some maintenance also. The hot tub is not hot, but luke warm.»

«Great location, good price, continental breakfast was ok. Only stayed one night, but was definitely perfect for an overnight stay»

«Air conditioning barely worked. Our room was super humid. We were supposed to have a room with 2 queen beds and a pull out sofa, we only had a room with 2 double beds.»

«Good electric hookups»

«Super cool place ! the price is up but if you find a good deal GRAB IT ! also I noticed how cool the 1st floor room facing Lake and Pool was fun because the guest can have access to suite from pool with ease to fill Yeti with water 😆 Staff was awesome 👌 If they put out some specials I will defenetly stay again !»

«Pool is fun. Good location.»

«We stayed here in three rooms for the night and overall the rooms and the location were very nice, especially for the price. Unfortunately, when we went to check in about 5:00 p.m. they were just facing a lot of challenges. One of our rooms we showed up to hadn't been cleaned at all, one room was perfect and the final room we couldn't get into key wasn't programmed right or something. We decided to go to dinner and come back and hoped everything was fixed except one of the rooms we went back to ...

«Everything was great!!! Just lots of spiderwebs on the golf cart we rented!! I just hate spiders. If we come back next year we will be staying here again like the past years.»