3 utendørsbassenger
Sjekk tilgjengelighet

Anmeldelser av Ocean Gate at Hibiscus Resort

4 out of 5
Ocean Gate at Hibiscus Resort
125 Ocean Hibiscus Drive, St. Augustine, FL

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 66 av totalt 108 anmeldelser." "
Rangering på 8 − Bra. 23 av totalt 108 anmeldelser." "
Rangering på 6 − Grei. 12 av totalt 108 anmeldelser." "
Rangering på 4 − Dårlig. 4 av totalt 108 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 108 anmeldelser." "

9,0/10

Renhold

9,4/10

Personale og service

8,6/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

6,8/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

elizabeth og tampa

Reiste med familie og små barn
Likte: Renhold
The property is a great location. Close to the beach. Only negative I have to share is some amenities not available/working, and poor communication after the fact. The condo was clean, and the beds were comfortable.
Bodde her 2 netter i april 2024
Svar fra Marlene den 2. mai 2024
Thank you for the review, we hope to see you back again at the beach

10/10 – Utmerket

Teja

Likte: Renhold og overnattingsstedets bygg og tilstand
Everything was awesome
Bodde her 2 netter i april 2024
Svar fra Marlene den 16. apr. 2024
Thank you for choosing CPII and your stay with us was amazing. We welcome you back at any time , when you come to the beach!

8/10 – Bra

Krisha

Reiste med familie
Likte: Renhold og fasiliteter
Ocean Gate Hibiscus had a great location. The beach access led to beautiful, soft white sand. We often saw dolphins just off the beach. Grocery and restaurants were less than 10 minutes away. The property itself was outdated but served its purpose in a quiet corner. We asked to extend our visit an additional day which customer service was able to accommodate. Although no one answered the phone, their response time to sent messages was quick and helpful.
Bodde her 3 netter i april 2024
Svar fra Marlene den 5. apr. 2024
Thank you for the great review, hope you had a nice stay at the beach.

4/10 – Dårlig

Angela

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I am sure if you get a nice condo you will be happy. However I got a dirty run down condo and couldn't even ask for a change as they don't answer their phones after 4pm.
Bodde her 2 netter i mars 2024
Svar fra Marlene den 22. mars 2024
First & foremost I am sorry to hear you had an unhappy experience. We would have moved you but the 12 rooms we have ,resort was full. Not sure why they did not answer the phone, this will be addressed with the team.

2/10 – Forferdelig

Carol

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The unit was really dirty. Furniture stains, old carpet, messy kitchen supplies. I don’t recommend.
Svar fra Marlene den 22. mars 2024
The service related issues you experienced are unacceptable and they will be addressed to housekeepers.

4/10 – Dårlig

Melissa

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
We booked this condo to accommodate our family of six. There were only two beds! One child had to sleep on the couch (not a pullout by the way), one child had to sleep on the cot (which would fold up when they moved just a smidge). And my other two children had to share a bed. It said this was an ocean view - it’s not! One of the hot tubs was not working and only one of three pools is heated. We came back after a long day to no water! It was shut off due to a plumbing issue in another condo. No note or anything to us that the water was being shut off. There was only two bowls to use between 6 people! The main bathroom door did not lock. TV in secondary bedroom’s volume was not working. The hardware was falling off the furniture in the secondary bedroom. There were not enough towels for six people (pool and regular). We also were not able to adjust the temperature of the rooms as the thermostat was locked so it was either too hot or too cold depending on the time of day.
Bodde her 7 netter i februar 2024
Svar fra Marlene den 25. feb. 2024
Very Sorry about the issues you encountered on your trip. Hope your stay at the beach was some what enjoyable.

8/10 – Bra

Peggy A og Omaha

Reiste med partner
Likte: Renhold og fasiliteter
We had a spacious condo with a beautiful view. Some things did not work but the management company found ways for us to get our needs met. Nice access to the beach.
Bodde her 11 netter i februar 2024
Svar fra Marlene den 23. feb. 2024
Thank you for the kind words, we hope to see you back at the beach.

4/10 – Dårlig

Anastasia

Likte ikke: Renhold
Will not be staying again
Unfortunately, I cannot recommend this property to anyone. I did have contact with the property manager prior to our arrival, the property manager office was very pleasant. That being said, the property was dirty, upon our arrival with hair from previous guests in both bathrooms, leftover food in the freezer, and the floors were generally dirty. There was a paper on the refrigerator, listing the code for the beach gate although we discovered that this code was outdated when we tried to use it. We did not receive any direction as to how we were to leave the property when we were done, so we did strip the beds and put the dirty towels in the washing machine. Not worth the hassle.
Bodde her 3 netter i februar 2024
Svar fra marlene den 23. feb. 2024
We are very sorry that your stay at Ocean Gate was not what you were hoping for. The Housekeepers will be told about the room and again we are sorry they did not do a great job. We hope that the beach did bring you some happiness.

6/10 – Grei

Alvin

Bodde her 3 netter i desember 2023
Svar fra Marlene den 16. des. 2023
Thank you for the rating. We wish you could have explained more details so we can get a 10 next stay!

6/10 – Grei

Rob

Likte: Renhold og romkomfort
Bodde her 3 netter i desember 2023
Svar fra Marlene den 12. des. 2023
Thank you, hope to see you back soon!

10/10 – Utmerket

Alfredo

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We liked this place very much. Not only the condo was comfortable with many amenities included, but it was closed to the (beautiful) beach, restaurants, a supermarket (Publix) and a Starbucks 😀 We will definitely come back soon!
Bodde her 3 netter i november 2023
Svar fra Marlene den 12. des. 2023
We are so delighted that you had a wonderful stay at OG.Hope to see you back again soon.

6/10 – Grei

Raymond

Reiste med familie
Disappointed overall
We were disappointed overall. The dryer in our condo wasn’t working and although reporting it, no one ever came to fix it. Our condo was very dated. Now for the plus side of our stay. The beach access was good. It was bit of a walk but not bad. The pools were good.
Bodde her 5 netter i juli 2023
Svar fra Marlene den 5. aug. 2023
So wonderful to hear that your stay was nice just the dryer giving you troubles.

6/10 – Grei

Laurie

Likte: Renhold og romkomfort
Nice little place at a reasonable price
The condo was small but it had a comfortable bed, which is my most important criterion for a place. The condition of the condo was very good but that of Ocean Hibiscus grounds was not, so thats why i gave it an average rating. The steps and woodwork on the grounds need maintenance. The beach near the property was nice and so were the pools and hottub. The owners should provide a can opener and a broom.
Bodde her 3 netter i april 2023
Svar fra Marlene den 25. apr. 2023
Thank you for taking the time to write a review, we hope to get some of the issues resolved. Glad you had a nice stay with us at Ocean gate of Hibiscus!

10/10 – Utmerket

Saul

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great property at a great deal. Very close and beautiful walk to the beach. Both pools and the hot tub were clean and not packed. Our rooms were big and clean. Condo had all the amenities and some. Id stay here again for sure.
Bodde her 5 netter i mars 2023
Svar fra Marlene den 4. apr. 2023
Thank you for the wonderful review, hope to see you back real soon at the beach!

10/10 – Utmerket

John

Reiste med familie
Likte: Renhold og romkomfort
Peaceful and relaxing.
Great location on Anastasia Island.
Bodde her 7 netter i februar 2023
Svar fra Marlene den 26. feb. 2023
Not sure on location, we are in St. Augustine. Glad everything is great!

6/10 – Grei

Judith

While apt overall was good size, clean and supplied, I reported dinging alarm in another unit 3 times and no one fixed so heard for entire 3 days. Cracked tile , and squishy subfloor in kitchen. Our bldg exterior needs upgrade, looked like property was being upgraded but not our bldg yet. Good potential if they address these items.
Bodde her 3 netter i februar 2023
Svar fra Marlene den 10. feb. 2023
We sincerely apologize that the alarm had been going on and off your whole stay.We will be getting some up grades and hope to see you again in the future.

2/10 – Forferdelig

Maybel

Reiste med familie og små barn
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
No pude hacer check in. Nadie recibe a los huéspedes, no responden al teléfono ni hay una oficina. Nunca me llamaron para saber que había pasado.
Svar fra Marlene den 27. des. 2022
Very sorry that we no longer have an office on site. A code was given to get you in the unit. The phone is available to call 24hrs, if any problems at the resort. Someone calls to see if you have checked in at night.

8/10 – Bra

ALEXEI

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i november 2022

8/10 – Bra

Thomas

Bodde her 3 netter i oktober 2022

8/10 – Bra

Brittney og New Baden

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I liked that it was right on the ocean and it’s very clean. I didn’t like that I reserved an ocean view and it wasn’t available.
Bodde her 6 netter i juli 2022
Svar fra marlene den 31. juli 2022
We have limited ocean views, when you book if it gives you that option, please let us know so we can look if that is what you paid for. Always willing to help if a better room is available.

8/10 – Bra

Carol

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful quite resort with beautiful pools and beach area.
Bodde her 3 netter i juni 2022
Svar fra Ocean Gate at Hibiscus Resort den 6. juni 2022
Thank you for taking the time to give us feedback. We're glad you enjoyed your stay at our resort. Hope you decide to visit us again in the future. Until then we wish you many future happy travels.

10/10 – Utmerket

Barbara

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great location and room was great and spacious
Bodde her 3 netter i mai 2022
Svar fra Ocean Gate at Hibiscus Resort den 17. mai 2022
We are so glad you enjoyed your stay. We hope to see you again soon and wish you wonderful travels where ever you go.

8/10 – Bra

Alexandra

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed our stay and the unit was clean and all parking has a reserved space. The appliances worked but really need to be updated (the microwave and dryer were very noisy) There are several pools and hot tubs located throughout the property and while we didn't use them there seemed to be plenty of chairs and a grill. The front desk promptly answered our late check in question and getting into the unit was a breeze. Thank you for a quiet and relaxing stay.
Bodde her 4 netter i april 2022
Svar fra Azalea den 8. apr. 2022
Thank you for taking the time to provide us your feedback. We're glad you enjoyed your stay at our resort we hope you decide to visit us again in the future. Until then we wish you many future happy travels.

8/10 – Bra

Lee

Reiste med familie
Likte: Renhold og romkomfort
Shirt break in St Augustine
Visited with my family. Apartment was comfortable and basics like dishwasher tabs, toilet rolls supplied. Second bedroom did not have a window but my son didn’t mind. Complex had direct beach access, pools and tennis. No bar area so bring your own. 10 minute drive into downtown St Augustine- can get traffic queue when the bridge is raised.
Bodde her 3 netter i april 2022
Svar fra Ocean Gate at Hibiscus Resort den 8. apr. 2022
Do hope you enjoyed your stay as we have one of the best beaches in the area. Yes, we are near so many things to see and do yet in an area that is quiet and relaxing.

10/10 – Utmerket

Jessica

Reiste med familie
Likte: Renhold og romkomfort
Perfect for our family!!
Our stay was amazing!! The place was clean, cozy, the beds were very comfy and there was plenty of room in the 2br apartment for our family of 5! The kitchen was fully equipped with utensils, dishes and everything you need to cook with. The dishwasher and washer and dryer, also worked great! The check in and check out were so easy. The pools, spa, and walk to the beach was great! This place was directly in front of where the sunrise was during our stay from 3/31/22-4/3/22. We will definitely be coming back!!
Bodde her 3 netter i mars 2022
Svar fra Ocean Gate at Hibiscus Resort den 5. apr. 2022
We are so glad that you enjoyed your stay with us. We are looking forward to your return.

10/10 – Utmerket

André F.

Likte: Renhold
Très bien situé, propre et confortable
Excellent
Bodde her 3 netter i mars 2022

10/10 – Utmerket

Michael

Bodde her 3 netter i mars 2022

10/10 – Utmerket

Stephanie

Likte: Renhold
best place to stay
This condo is worth the price sadly no ocean view but it was nice just hated walking 3 flights of stairs. It was nice a washer and dryer to use, had a jacuzzi tub which was a new experience I will be coming back with our kids when we get to chance
Bodde her 3 netter i mars 2022
Svar fra Ocean Gate at Hibiscus Resort den 22. mars 2022
So glad you enjoyed your stay! Looking forward to your return with the children.

10/10 – Utmerket

Chelsea F.

Likte: Renhold
Great Location!
The condo was a great size and in a fantastic location. Perfect for our extended family of five. It was clean and had the basics. The pool was right outside the door. It could’ve used a cleaning but was in pretty good shape. Direct access to the beach was perfect. The check in process was a little concerning but ended up okay. If you reserve via VRBO, they don’t email you any instructions for checking in and it was unnerving to drive so far to just hope we would figure it out. We tried to reach them via the VRBO chat and they never responded. Finally found a phone number via a Google search and the woman who answered was very nice and super helpful! Check in process was easy, once we knew what we were getting into. A few up front instructions would’ve been nice though.
Bodde her 3 netter i mars 2022

10/10 – Utmerket

Keri

Reiste med familie, Reiste med en gruppe
Likte: Renhold og romkomfort
Absolutely amazing
The condo was clean and very spacious. Decent view of the ocean. Beds were super comfortable. I will definitely be back!
Bodde her 3 netter i mars 2022
Svar fra Azalea den 11. mars 2022
We're so glad you enjoyed your time at our resort. Thank you for your feedback. We look forward to having you stay with us again in the future.

10/10 – Utmerket

Christine

Likte: Renhold og romkomfort
Clean oceanfront hotel.
The resort was at one time a very luxurious hotel. It is still well unkept, exceptionally clean and steps away from the beautiful oceanfront. I would definitely return.
Bodde her 5 netter i mars 2022
Svar fra Ocean Gate at Hibiscus Resort den 10. mars 2022
We are so glad that you enjoyed your stay. Hopefully we will see you again soon.

8/10 – Bra

Jenifer

Bodde her 4 netter i februar 2022

10/10 – Utmerket

Duane B.

Surface cleaning was evident. Door knobs, doorways, light switches, tv remote were overlooked.
Had all the amenities you could ask for. Bedding was good. Overall, a comfortable stay.
Bodde her 4 netter i februar 2022

10/10 – Utmerket

Barbara

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The complex is clean and and conveniently located to many restaurants and to the beaches. Very friendly and respectful staff. Our studio unit did not include a washer/dryer, but we were very happy to know there were credit card operated machines in our unit on the first floor.
Bodde her 4 netter i februar 2022
Svar fra Ocean Gate at Hibiscus Resort den 8. feb. 2022
So glad you enjoyed your stay with us. Thank you for the kind review and hope you can return soon.

6/10 – Grei

Patricia

Reiste med en gruppe
Likte: Romkomfort
Disappointing stay
No elevator available in 3 story building. To call the room ocean view was a joke. Shag rugs are bacteria breeding ground. No tv instruction or channel guide. Kitchen large and well stocked. Beds comfortable. When needed, handyman arrived quickly.
Bodde her 4 netter i januar 2022
Svar fra Marlene den 1. feb. 2022
Sorry that you were disappointed during your stay. We would have been able to move you if you were not happy with the room. Our two story building has no elevator, but we do not have a 3. Hope you give us a try at a latter date.

8/10 – Bra

Christina

Reiste med familie
Likte: Renhold og romkomfort
Decent stay with nice grounds.
The overall stay was good. Our room was not the most up to date and some of the things were very cheap. One of our toilets ran the entire time. Pools and grounds were nice. I believe some rooms are nicer than others so its just luck of the drawl.
Bodde her 3 netter i januar 2022
Svar fra Azalea den 18. jan. 2022
Thank you for providing feedback on your recent stay. We're happy you enjoyed your overall stay with us. We do rent out a few private units that are different. We're sorry you had an issue with one of the toilets we do have maintenance staff that could have taken care of that for you. We thank you again for taking the time to give us your feedback.

6/10 – Grei

Damarys

Bodde her 3 netter i desember 2021

8/10 – Bra

Peter

Bodde her 3 netter i november 2021
Svar fra Azalea den 6. des. 2021
Thank you for providing feedback on your recent stay with us. We're glad you enjoyed your time at our resort. We hope to have you stay with us again in the future. Until then, wishing you and yours Happy Holidays!

10/10 – Utmerket

Roselinda

Bodde her 3 netter i november 2021

2/10 – Forferdelig

Daniel og Fort Wayne

Bodde her 3 netter i oktober 2021

10/10 – Utmerket

Alejandro

Likte: Renhold og romkomfort
Muy lindo y limpio un lugar perfecto
Bodde her 3 netter i september 2021
Svar fra Ocean Gate at Hibiscus Resort den 12. okt. 2021
Thank you for your feedback. We're glad you enjoy your unit. Hope to see you again in the future. Que tenga un buen dia.

10/10 – Utmerket

Luis Chris

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great stay! We had a mix up upon arrival my room was not what I was expecting. Simply talked to Gayle in the office. She worked things out and gave us the room!! The property is right on the beach. (But many units sit a distance from it!). Our third floor had a beach view. Good wifi, comfy beds beautiful kitchen and a peaceful balcony with table for outdoor dining. There is a tennis court and several pools at this property. There is gated beach access but it is a trek depending on how close your unit is. Very close to shopping and good dining. The office was good about leaving my packet in a box for me since it was a late check in and they were closed. Overall I would recommend and if not happy the staff is willing to help make things right!!
Bodde her 3 netter i september 2021
Svar fra Ocean Gate at Hibiscus Resort den 22. sep. 2021
Luis, you were a very understanding guest, unfortunately your accommodations were not as they should have been. We are working that out with booking. It was our pleasure to have you stay, and I hope you will return again to St .Augustine, and we can make your next visit an enjoyable one. Thank You Gail.

10/10 – Utmerket

Adriana

Reiste med familie
Likte: Renhold og romkomfort
Excellent place to stay!
Great location! Amazing views! Very convenient!
Bodde her 4 netter i mai 2021
Svar fra Ocean Gate at Hibiscus Resort den 14. juni 2021
Thank you for your feedback. We are glad you had a great stay.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
This place is amazing, two actual bedrooms, location was great, management was amazing. Will definitely be coming back.
Bodde her 3 netter i april 2021
Svar fra Ocean Gate at Hibiscus Resort den 20. apr. 2021
Thank you, we look forward to your return.

10/10 – Utmerket

Brandy

Reiste med en gruppe
Likte: Renhold og romkomfort
Great stay! Will stay again!
Bodde her 4 netter i mars 2021
Svar fra Ocean Gate at Hibiscus Resort den 15. apr. 2021
Thank you for the feedback. We enjoyed having you.

8/10 – Bra

Marc M.

Likte: Renhold
Great Property, Management Could Be Better
The condo unit was great. A full 2 bedroom/2 bathrooms with a pull out couch bed. Everything was clean and all silverware/dishes were supplied. The only issue I had was with the check in process. The unit was ready when we arrived on property at 1pm, but the wouldn't activate the lock code until the actual check in time of 4pm. They at least let us park and hang at the beach, but would have been nice to unload the car since the room was already vacated and cleaned.
Bodde her 4 netter i mars 2021

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold og romkomfort
A few days in St Augustine Beach
We loved our stay there. It is a complex of a few buildings with 10-18 condos each - you have to cross the walkway over the protected dunes and you are on the beach. The beach was very wide with the low tide in the morning. Perfect for walking, running, biking. The ocean was too cold for swimming at the beginning of March. All the condos have a balcony with a table and chairs. It is an older property but everything was very clean. Good value. Publix store is a mile or so down the road. We would definitely consider coming back.
Bodde her 5 netter i mars 2021
Svar fra Ocean Gate at Hibiscus Resort den 22. mars 2021
Thank you for your feedback. We are glad you had a great time. We look forward to your return soon.

8/10 – Bra

Verifisert reisende

Bodde her 3 netter i februar 2021
Svar fra Ocean Gate at Hibiscus Resort den 23. feb. 2021
Thank you for the feedback. Please come back to see us.

10/10 – Utmerket

Elisabeth og Miami Florida

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i september 2020
Svar fra Ocean Gate at Hibiscus Resort den 8. sep. 2020
Thank you for staying with us. We enjoyed having you.

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Tout était parfait ; appartement très propre, accès à la plage facile, qualité de l’offre dans la restauration, ville de St-Augustine, gentillesse du personnel du bureau.
Bodde her 5 netter i mars 2020
Svar fra Ocean Gate at Hibiscus Resort den 19. mars 2020
Thank you for your feedback, We enjoyed having you.