Hoteller i Springfield

«Unfriendly staff. Incredibly loud group of people in the atrium until 1am. Called the front desk multiple times and they did nothing. Paid a lot for a sleepless night. Thanks for nothing »

«The bathroom had all types of small bugs which was reported to the front desk. They offered to move us but it was late so we stayed in the room.»

«Staff and hotel was great! »

«I stayed in this motel 3 times since the first of February but I will not stay there again. They advertise weight room, pool, hot tub and games like for example pool table. The weight room was "out of order", the hot tub was not working, the pool table was in a puddle of water and they apparently "turn off" the room keys at 8 am. I had to have keys made every single day I was there. Even going to coffee in the morning I would come back to my room and the key did not work. Check out time ...

«The issue was my fault. I doubled booked a room through Expedia. I thought I cancelled the one but clearly didn’t.i know missed means missed but I missed the cancellation by 1 day. Soon as I noticed, I reached out to Expedia and the hotel.i went back and forth between Expedia and the hotel for 2 days straight. Messaged the hotel through the app and even personal email. Pretty sure Allen only reached out because Expedia and I kept calling. I even replied to Allen and still haven’t heard a thing. ...

«Very hi Justin good afternoon. How are you? I’m good. I’m sorry I’m eating my lunch real quick before 1 o’clock appointment I have but I wonder if I missed your call no, that’s fine. I’d rather talk through it cause I copied you on the most latest email that ever that was going around did you see if by chance I have not I can take a look well in a nutshell what’s going on one of my Key accounts overpaid they double paid a bill of $769,000 and they were basically told in the first attempt to see ...

«Clean room and friendly staff!»

«The thermostat did not work ... Even though I called repair & they showed me how to do it once they left the hvac heater would not turn on... Your stat installer did Not Remove the clear protective film from the stat display. Signs of a poor install job... Nice to have a wall mounted stat but useless if it doesn't work... BTW your front desk said ever since the upgrade of wall mounted stats they have never worked correctly!! Time to call your HVAC Contractor & get this corrected. Also Your ...

«Nice big clean room, king size bed with 3 pillows, wooden floors, fridge, microwave, AC working, quiet, friendly staff. Perfect for my 1 night stay»

«Staff was very helpful and friendly »

«Clean room, quiet place, friendly staff. »

«Great»

«It was ok room needed some paint touch ups »

«Heat was fine.»

«Was a great place good housekeeping and they dont bother u »

«Hotel was very clean and staff was nice. »

«The bed was terrible and they had no breakfast. »

«Friendly staff, very clean and quiet. Property including outside the hotel was very clean and neat. Parking and adjacent restaurants added to the connivence. The hotel does have construction taking place but clean and quiet as you can see the hard work and upgrades they are installing. I would recommend to all as much better than the recent hotels we have stayed at this week traveling down south. 5 Star recommendation»