Hoteller i Springfield

«Front desk staff is combative, rude and unprofessional. Will never book here again. »

«Awful service. The room had a bad smell & they did nothing about it saying it’s because the AC hasn’t been running prior to check in. I requested an extra towel and they never brought it to my room. I’m expecting someone to reach out to me about this experience »

«There was no hot water available in the morning around 9 or 9:30. Information was not passed to oncoming personnel regarding checkout procedures.»

«Clean room and helpful staff»

«Check in was the fastest I’ve ever experienced! Super easy!»

«Bought two rooms one through Expedia and one through the Best Western and it was quite a considerable change in the price. I would love someone to call me back and refund me for the difference that was charged to me versus what they were given through Expedia based on the charges of the hotel, secondly the water was out in the hotel the whole first day and the second and third day the elevators were out and I have 80 year-old parents that were unable to go up for flights of stairs. They said ...

«På alle måter et bra hotell. Frokost og WI-FI inkl. trekker opp. Dårlig treningsrom.Ligger ved siden av et stort veisystem, og mye støy utenfor. Dog godt isolert og rolig på rommene. Bra service og hyggelig personale. Fri parkering i hotellets garasje rett ved.»

«Overall, the hotel was quite clean, the continental breakfast was satisfactory, and the staff was very friendly. However, there appeared to be an issue with a sewage odor in the bathroom. After showering, a strong smell would develop, which made it necessary to keep the bathroom door closed in order to remain comfortable in the room. If it weren’t for this issue, I would have rated the hotel much higher.»

«Do not stay here!!! Elevator broke , room on 3rd floor. Halls and rooms smell like cigarettes. Didn't feel safe at all on this property. Hotel staff did nothing to correct. »

«This is a very old property- the room furniture was pretty worn out. The heating system wasn’t working, so they brought in a portable room heater. I’m very glad they did this- but it’s just an example of how worn out things are. The breakfast area was very full, too many people to get to the coffee & food. Tables weren’t cleaned between guests. But the price was fairly low, and the location was convenient for us, so we chose to stay here»

«Hotellet var slitt. Tepper på gulv hadde hatt behov for rens, og air condition bråkte veldig mye. Sovesofa var dårlig, og barn hadde problemer med å sove på den. Frokost ble servert på engangsservice. Ikke imponert. Vil ikke sover der igjen. »

«Great »

«Bra rom og god frokost, nært til de vi besøkte..............»

«A big disappointment that the resturant and bar were temporarily closed. »

«Very good, met my expectations and we all were satisfied. Only wish they had a pool, even though we probably wouldn’t use it.»

«Lisa at the reception desk was lovely. She was so helpful, kind and professional. It was a great start to my stay. The room was very clean and comfortable. The shower had a nice, forceful stream of water which is always nice. I would highly recommend this hotel. »

«FRONT DESK ARE HORRABLE»