Hoteller i Springdale

«Staff is fantastic! Easy check-in, very clean room, and plenty of towels.»

«We booked this hotel specifically because it had an indooor pool for our kids. The pool closed and the only reason i was given was they were “out of towels”. This made no sense and then when i ask again and suggested i could just use my own…. I was told it would be ready and open in about 30 mins bc housekeeping needed to clean up around it?? I could see inside and it was not messy. Just weird why it was closed and no one could give me a straight answer.»

«Bathroom had feces on back of toilet where the hinges are. I tried to clean it off.»

«it was absolutely terrible. we had to go to five rooms before we would find a room that would lock. some of them didn't have lights. there was hoes in the walls. there was paint spots on everything. it was dirty. the towels looked dirty. they were folded. the tubs have been painted. can't believe you all have this on your site for experience would never recommend»

«It was on.»

«I showed up after booking a reservation. When I arrived they told me they had no vacancy. I told them I had booked a reservation through expedia but they still told me they had no rooms available. Also, the front office smelled of Marijuana. Could have come from one of the guest, but the odor was very strong.»

«Loved the entryway with the water fountain. It was a long walk to the elevator for guests, however, everything was very clean. Our room was great. We arrived late and were quite weary from travel. A welcoming smile from the person working the desk would have been helpful or even some direction about parking or how to find elevators. Parking was limited as it seemed to be a busy evening. Maybe the worker, who was alone, was tired and overwhelmed from the many people coming in that night. She ...

«Room was very clean, staff was helpful. Breakfast was good. Parking was easy. Would recommend to family.»

«Very disappointed that Hyatt couldn’t afford to have access to the NBA & NHL Championship games on TV. 😡»

«Staff were helpful. It had a good breakfast and we enjoyed the pool!»

«Nice and clean, decent breakfast»

«The breakfast bar and the evening kickback food bar,which includes 3 free drinks of your choice, was great. I suggest getting a room on the east side of the hotel away from Hwy 122 because of the traffic noises. Great hotel.»

«Great restaurant. Clean property»

«I wish they had shuttle to the airport.»

«Very nice staff, and clean rooms!»

«!!BED BUGS!! Don’t stay here unless you like bed bugs! We asked for financial compensation and they told us they wouldn’t give it since we booked through Expedia. We then contacted Expedia and they told us the property only has the authority to do that, so our agent reached out to them and they denied us yet again. They offered us ONE free night at another property as compensation, but why would I want one free night when I spent $100 a night for 4 nights of sleeping with bed bugs?? Completely ...

«Staff was very helpful and easy parking.»