Hoteller nær Spring Valley Lake

«The whole staff was excellent i will always stay at that hotel»

«Breakfast was very good. The room was spacious. »

«The staff was very courteous, friendly and helpful. We were greeted at check-in. Housekeeping was fantastic and their breakfast was good on top of that there’s free parking. »

«Excellent! Great rooms that were clean and food sources nearby!»

«During our stay the Hotel had a scheduled water outage to make repairs. We were not notified of the outage that was originally scheduled until 12:00. I asked why we were not notified, i was told that a message was sent to all of the room phone, our phone was not working. When I inquired about the status again, I was infofmed that the it was now scheduled for 5:00 pm. This upset our entire day. When the water is off for a entire day it creates sanitary conditions for occupants not being able to ...

«Please save your money, don't stay at this hotel. Attaching some pictures as proof.»

«It was fine although the fitness room, parking lot, and public bathroom in the lobby needed some cleaning attention. Breakfast was good with variety. Staff was excellent and very accommodating. »

«Pet friendly area was nice. Gym was nice. Room was clean»

«Very clean room, great breakfast, staff was really nice. The only thing I would try to change is the lingering smell of cigarette smoke when you enter the building. I know it’s smoke free but the building still smelled liked it in the entrance area. The rest of the building was good. »

«Some of the staff was not too friendly»

«Thank you for the stay comfortable, clean and safe»

«As soon as we checked in the experience was horrible! The night shift person was short tempered and rude. We got to our room and it wasn’t clean, dirt and hair all over furniture, spots all over carpet, ceiling and tub peeling, refrigerator and microwave unclean. We weren’t looking for perfection but we felt unsafe staying. We contacted Expedia since our first encounter with the staff was unpleasant but were also asked to speak with the front desk manager which we did. She was rude once again so ...

«Very clean hotel. Had breakfast one time and the food was standard hotel food. The hotel doesn’t look anything like a holiday inn from the outside. It’s just s brown brick building. The pictures were a little misleading. Overall experience was great. Front desk was friendly. »

«Clean room»

«It didn’t meet my standards when it comes cleanliness»

«good»

«Check in was ok. Room has had a mild makeover. Bathroom door had been damaged. When closing made awful creaking noise. Original 60 year old bathroom. Filthy plastic cart with soap and shampoo on it. This place will be my 1st and last trip. »

«The Room had bed bugs, I took a photo, and I found old Q-Tips behind the bed, old sheets with old blood stains on them after inspections and a nest of bed bugs that I also took photos of. Other than that the staff was friendly or I didn’t really speak to them at all. Breakfast was great in the morning though. »

«Room smelled like cigarette smoke.»