Hoteller i Sparks Glencoe

«Our family stayed in Room #305 while visiting the area for a wedding weekend. We arrived late Friday evening and, after a long day of travel, went straight to bed. It wasn’t until Saturday morning, while getting ready, that we discovered the shocking condition of the room. The bathroom contained what appeared to be dried blood splattered across the ceiling and walls. In addition, the bathroom door was visibly damaged and looked as though it had been punched or struck with considerable force. ...

«The front desk was very polite and accommodating. The room and lobby were clean. Will stay here again.»

«The room was supposed to have a pullout couch. It literally had a kitchen chair in its place. The side doors were able to be opened without a keycard.»

«We booked this accommodation as it was close to a venue we were attending. There was lots of on street parking. This is a gorgeous, grand old home. Note, Wilson House sits near a busy street. However, once inside, due to triple glazed windows, you will not hear the street noise at all! Also, be aware, rooms are on the 2nd-4th floor and there is no elevator. Beds were comfortable and bathrooms were modern. Breakfast was very good. The owners were a pleasure to talk with.»

«We are a party of two. No favorable point at all about the hotel. We checked in shortly after 3pm. First of all, upon entering the room, we noticed a smell of urin, coming from the AC unit. We immediately reported the problem. Hotel clerk said to send a maintenace personnel to the room. No one came. We had to sleep in the foul smell all night without the AC. Also, the bath drained extremely slow. Next morning we made a compalint about the two problems. The hotel clerk at the counter (a ...

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«It looked great and the daytime staff was friendly. The nightmare staff was rude and seeing a roach didn't make my stay any more enjoyable»

«This property was poorly maintained and dirty. The hotel had a funky smell and the room smelled even worse. To say it is dated would be an understatement. It’s more dilapidated I would never recommend anyone to stay here.»

«Check in was very quick and easy with friendly staff. The room was clean and comfortable. We had breakfast in the morning that was wonderful. Check out was fast, easy and friendly.»

«I will Never be coming back here again. First the elevator was broken so I had to walk to my room. Next when I went to use the microwave there were roaches in the microwave and all over the tables. When I went to check out and asked for a Refund I was told I had to wait for a manager to authorize the refund. Then when I called the next day I was told the manager won’t be in until Monday. If I could give no stars I would have ! .»

«The water was brown, there was bugs, wait was long to get a room and is not worth over 80$»

«Breakfast was good. In house restaurant was very good. Unfortunate that parking is an additional cost. Location was good. Nice view, walking distance to everything. Overall good experience.»

«Beds are too hard»

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«When we checked in, the card key did not work on the door, which we found was left partially open. The front desk clerk tried 3 times to re-key the card, but it never worked. We were told if we left our room and wanted to get back in, the clerk could let us in with the master key. Once inside, we discovered the electrical outlets on the bed-side of the room were inoperable, as the night stand lamps and alarm clock did not work. When we looked, the outlets were blackened and sooted up, appearing ...