Hoteller i Southside

«We had a great stay! The rooms were very nice and clean. The property was very nice. It’s very convenient right off the freeway. The continental breakfast was delicious!»

«We came in late and left early, without eating breakfast so there isn't much to say. The receptionist was very helpful and nice while the room was clean and comfortable.»

«Wonderful clean room and great breakfast! It was super nice and it’s brand new so everything felt fresh! Would definitely recommend going here!!»

«I am a solo female traveler, this was a nice, clean, quiet place.»

«Airco was niet nodig »

«Killed a bug in the shower. Nice that there were 4 towels and wash clothes. Could use to have USB and c-port charging spots. Overall a good experience »

«No complaints about this property. Reviews had me a bit concerned. I did not experience any issues here. Room was clean, staff exceptional. Chris and Kenny and everyone was very customer centered. »

«All staff was very responsive to our requests and»

«Room was clean, staff was helpful, and the breakfast was good. It was a standard hotel stay. I did have an issue with my keycard and the front desk got it straightened out quick. So that was a plus. Overall, it was a good room.»

«Yo»

«Elevator was broken and we were on 4th floor and are not able to climb stairs. This created a major issue! The one good thing was the action of staff to move us down to 1st floor!! BIG THANKS TO THEM FOR THEIR ASSISTANCE! EVERYTHING ELSE WAS THE WORST EXPERIENCE WE HAVE HAD!!»

«Great staff and location.»

«The customer service was phenomenal, the hotel was impeccably clean, and the breakfast was delicious with a great variety of food. I will definitely come back and recommend it.»

«The Casino and Grandstand/Races were very nice. Smoking was allowed, but in the casino ventilation was good so it was tolerable. Our room was very nice & comfortable. Too bad we were given a room with a view of the roof & maintenance facilities. Should have changed but we opted not to since we were only in the room to sleep.»

«Our room was “cleaned” before checkout. Staff had thrown out half of our belongings that were still in our room including prescription medications. Bathroom was not clean. Front desk staff did nothing to compensate for our belongings being thrown in the garbage. Why our room was cleaned before we had checked out doesn’t make any sense and to throw someone’s medication out is an obvious sign they had not checked out. Won’t be back and wouldn’t recommend.»

«Had to change rooms because the first was dirty; found the towels were dirty in the second. Breakfast left a lot to be desired. We checked out as soon as we could find a different hotel.»

«Ok»

«Hot tub was out of order, outdoor pool was closed and indoor pool is out in the open beside the buffet restaurant where A LOT of men which one can only assume were truck drivers or something. They were also setting up a band in the lobby as well. Went to the room and it looked good but in the hall were Hispanic men with chairs giving each other haircuts it appeared they lived there and were very loud. By this time my anxiety was a 10 and I needed some crackers so I went to find a vending machine ...