Hoteller i Southern Illinois – Best Western i Southern Illinois, Illinois

«Upon my arrival I checked in as normal. The reception gave me my room key arriving to my room. I opened the door and someone was already staying in the room that I was checked into. I went back downstairs, spoke with the attendant at the desk and told him someone was already in that room. He apologize gave me another room upon arriving that room the room smell of mildew and water damage went back downstairs got another room when I finally got checked into the last room I pulled the sheets back ...

«Needs some maintenance but the staff were helpful and cheerful.»

«Thank you»

«部屋は広く快適でした。高速からも近く、セントルイスまでも便利でした。»

«Room had all kinds of bugs they must have sprayed some were dead. TV microwave and fridge were not even hooked up. Air conditioner worked. After an 11 hour drive and paying through you made it impossible to go somewhere else. Counter girl felt terrible because her boss got mad over the phone she took pics of bugs I killed and threw in toilet, it was a roach, but there were all kinds of bugs walking around. I have a service dog and there was no place to state that your apartment. ap. So we ...

«I misspoke. Property was maintained exceptionally and the hotel staff did a great job of soliciting input. Nice stay.»

«easy access,great staff»