Hoteller i Southbridge

«I stayed for multiple nights and no one came to change my trash or make my bed that was disappointing. There was no one to help bring bags to the room because they were under staffed. Staff working were so nice and kind and helpful; would improve their work place if they had enough staff to cover the property.»

«Loved it?»

«Easy and friendly check-in. I believe the owner was always available should he be needed. Had a 2 queen bed room. Quite spacious, good sized fridge and of course coffee maker, microwave etc. Nice Neutrogena soaps provided, and shower water pressure was very good! Everything was really clean...the floor however needed attention. Probably needing to change out mop water more frequently. It was not bad enough to bring up while we were there, but did mention it after. I have no doubt it's been ...

«Ac didn't work 80% of the time and stayed hot when the temp was set to the lowest»

«Breakfast was slices of open bread hard as a rock. The owners came and took all the breakfast bars. Rasinbran cereal out in a bowl. Not covered. No milk. Creamer for coffee was all curdled. No mix for waffles. Room was really dirty including dirt and debris under the blanket. Night stands had stuck food and drink. The phone to call the desk was stuck to its base with goo. Desk had food and actual dirt on it. »

«It is a fairly well maintained inn, quiet, with an appropriate continental breakfast. Good coffee. There is a lovely diner seconds away within the same compound that serves an excellent breakfast»

«Lovely rooms and decor. Very thoughfu touches, including water in the rooms and snacks. Breakfast was very nice with a good variety. The host was so accomodating. »

«Room was clean. Breakfast was average»

«At check in I was told there was an additional $150 service fee that I would be charged and get back in 5 to 7 days after check in. This is ridiculous. I walked out as well as three others that were checking in.»

«good»

«A quaint quiet place to stay. Pretty much self serve, lots of charm.»

«Horrible all throu, no cleaning was done at all, dead mice, sticky carpet, dirty towels, uneatable breakfast»

«The staff at front desk were rude! I have been trying to get in touch with a supervisor from this property for over a week now! I paid the full bill for the stay in Expedia and Fairfield Auburn charged me AGAIN for the room and is now refusing to refund my money. On top of all of that, Expedia is refusing to assist. I will NEVER use Expedia and and I will NEVER stay at another Fairfield Inn. Your customer service is pathetic.»

«.»

«Look elsewhere. Checked in and checked out IMMEDIATELY. »

«Easy to find, good service. Beautiful view over the lake from the balcony. Breakfast is ok, but nothing special. We stayed in connection with a visit to Treehouse and the hotel is just a short drive away. Ok selection of nearby restaurants.»

«Staff was very friendly and helpful.»

«Nice staff, large rooms, clean, but could have done a better job. Comfy beds, breakfast was ok I guess. Expensive for an overnight stay, in my opinion. »

«We weren’t very impressed. While bed were clean, definitely needs to be upgraded. It’s a bit run down.»