Hoteller i South Mills

«When I arrived late on Thursday night (Friday AM), my room was not clean.»

«The bathroom door was a sliding door. The door was broken so my son was stuck in the bathroom at 3:30am.»

«Nice hotel not for from downtown. The rooms are not updated.»

«Impossible to get in the pool. The room has lots of things that need fixing The location was great if you like shopping. Would never ever stay there again.»

«Booked this property four months before arrival on Expedia as "pay at property" for a weeks stay. Was emailed in the morning of check in I needed to update my card information by 7:15 pm. I updated my info by 5pm but when I arrived at the hotel my reservation had been canceled. Was given a dirty room at my original rate for the first night but was forced to rebook the remaining nights at almost double the original rate. The room had a dirty hand print on the headboard, food or dirty on the ...

«Great stay for the price. Other hotels in the area are outrageously priced during the beach season. I'd stay here again.»

«The place was dirty! No soap in shower no extra anything! Never again»

«All staff were professional, friendly and helpful. Room and bathroom were clean. Poorly designed toilet paper holder was a bit frustrating as the tube kept getting hung up on the two prongs and would cease to turn until being centered again between the two prongs, only to slightly shift again requiring yet another realignment. The two chairs in the room (one a rolling desk chair and the other one a causal chair) were very uncomfortable. The seats in both were very hard and sitting in either one ...

«The whole experience was truly nice. The whole staff to include the front desk representatives, house keeping and maintenance was amazing they took care of their customers in a kind, timely and professional manner.»

«Room was filthy nothing was working not even the phone to call reception… it is so ghetto… it made me never want to return to Virginia at all … Do Not Stay Here it is not a hotel it’s ran like an apartment projects !!!!! Nasty yuck yuck»

«NA»

«The service was excellent, the room was spotless. It is probably due for some upgrades but overall it was good. I would expect more for the price. Expedia wasn’t the best rate…I should have searched better because I paid $150/night more than other people in my party.»

«clean room and staff was amazing»

«This new space is all that and more! They couldn't have been more helpful, and there was everything we needed for a simple two night stay. For those that may need longer stays, the amenities are top notch and they provide any essentials needed. We are so happy we found this location on our recent visit to the Norfolk area.»

«Needs upgrades.»

«The staff is great. They must have kept my notes from a prior stay, they put me in a corner room/ top floor which was surprisingly quiet and peaceful. Bed linens impeccably clean. Interior of the room clean and well maintained. That said, cosmetically speaking, the property is showing signs of wear, which is to be expected, I suppose. Overall, this is a great value, with a friendly and attentive staff, where you can get a peaceful night's sleep despite it being in a somewhat busy area of ...

«Clean»

«The hotel was clean. The front desk clerk was very helpful. It was very pleasant.»