Resepsjon

Anmeldelser av Fairfield Inn & Suites by Marriott South Hill

2.5 out of 5

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 236 av totalt 404 anmeldelser." "
Rangering på 8 − Bra. 114 av totalt 404 anmeldelser." "
Rangering på 6 − Grei. 33 av totalt 404 anmeldelser." "
Rangering på 4 − Dårlig. 15 av totalt 404 anmeldelser." "
Rangering på 2 − Forferdelig. 6 av totalt 404 anmeldelser." "

9,0/10

Renhold

9,2/10

Personale og service

8,8/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Brandy

Bodde her 1 natt i april 2024
Svar fra Customer Service den 23. mai 2024
Brandy, thank you for taking the time to provide a review. It’s wonderful to see you had a positive experience at Fairfield Inn & Suites by Marriott South Hill I-85. We look forward to your next visit!

10/10 – Utmerket

Alan

Likte: Personale og service
Good
Bodde her 2 netter i april 2024
Svar fra Customer Service den 28. apr. 2024
Alan, it's great to read that you had a satisfying stay at the Fairfield Inn & Suites by Marriott South Hill I-85. We look forward to hosting you again in the future.

10/10 – Utmerket

Tonya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Customer Service den 22. apr. 2024
Thanks for the perfect rating, Tonya!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Fairfield Inn & Suites by Marriott South Hill I-85.

10/10 – Utmerket

Richard

Bodde her 1 natt i april 2024
Svar fra Customer Service den 10. mai 2024
Richard, thank you for choosing Fairfield Inn & Suites by Marriott South Hill I-85 and reflecting your satisfaction with a high rating. We're glad to know we were successful in providing you with a pleasant stay. We look forward to welcoming you back for another great experience.

10/10 – Utmerket

Randy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Customer Service den 15. apr. 2024
Randy, it's delightful to hear you had an enjoyable stay at Fairfield Inn & Suites by Marriott South Hill I-85. We thank you for choosing our hotel and appreciate your excellent rating. We hope to see you again soon. Safe travels!

6/10 – Grei

Daniel

Reiste med familie
Likte: Fasiliteter
There was nothing wrong or nothing outstanding
Bodde her 1 natt i mars 2024
Svar fra Customer Service den 28. mars 2024
Daniel, thank you for your balanced feedback. It seems like you had an experience that was, to a degree, satisfactory, though not exceptional. We strive hard to create memorable stays, and we take your words on board as an opportunity to enhance our guest experience. We hope to deliver a more fulfilling stay on your next visit.

6/10 – Grei

kimi

Bodde her 8 netter i januar 2024

10/10 – Utmerket

Ernestine

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
convenient for shopping.. from walmart to restaurants. staff was outstanding
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Ernestine

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023

6/10 – Grei

John og Rockville

Likte: Renhold
Likte ikke: Fasiliteter
1. The room temperature controls were not working right. I reserved with Marriot specifically b/c I need this now so didn't look at lower-class places. So room temperature would only be too hot or too cold. 2. Breakfast - this was a poor showing for a chain built on good food initially. Even holiday inn express has a better fare, so I just skipped it and went to McDonalds.
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Michael

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

4/10 – Dårlig

Vonda

Reiste med familie
Likte ikke: Personale og service
Could not check in due to didn't know there was a holding fee
Bodde her 1 natt i november 2023

10/10 – Utmerket

Deborah og Clemson

Bodde her 1 natt i november 2023

8/10 – Bra

Robert

Likte: Renhold og personale og service
Bodde her 1 natt i november 2023

8/10 – Bra

PATRECE

Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Walter

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Walter

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Earnestine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was clean and the bed was very comfortable. The office staff was pleasant and nice.
Bodde her 2 netter i oktober 2023
Svar fra Lori den 15. nov. 2023
Dear Earnestine,Thank you for your great feedback. I am happy that your enjoyed your stay. We hope to see you in the near future.

10/10 – Utmerket

Felicia

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place to stay.
It was fantastic Miss Chrissy at the front desk for the evening shift checked us in and she even gave our two fur babies a treat. Definitely going to be staying there again everybody was so nice and polite and the breakfast was wonderful.
Bodde her 2 netter i september 2023

8/10 – Bra

thomas

Bodde her 1 natt i september 2023

4/10 – Dårlig

thomas

Bodde her 4 netter i september 2023

10/10 – Utmerket

Natalie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023

8/10 – Bra

Derrick

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2023

10/10 – Utmerket

Sandra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i september 2023

10/10 – Utmerket

Gina

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023

10/10 – Utmerket

denise

Bodde her 1 natt i august 2023

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023

6/10 – Grei

Danette A

Bodde her 2 netter i juli 2023

6/10 – Grei

Nicole

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2023

10/10 – Utmerket

Tamiko

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I enjoyed my stay.
Bodde her 3 netter i juni 2023

10/10 – Utmerket

Jessica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean, great breakfast, friendly staff
Bodde her 1 natt i juli 2023

6/10 – Grei

ROBERT

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The tub was dirty-stained
Bodde her 1 natt i juni 2023

6/10 – Grei

Kathleen

Reiste med partner
Likte: Renhold og personale og service
The TVs were very small, the bathroom lock was broken, as was the ironing board. The breakfast was very good and the staff was friendly.
Bodde her 3 netter i mai 2023

10/10 – Utmerket

Robert

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Exceptional staff, grounds and facilities. A great value stay. Exceeded our expectations.
Bodde her 1 natt i april 2023
Svar fra Lori den 10. mai 2023
Dear Robert,We are thrilled to know you enjoyed your stay. I hope you were able to take advantage of the pool/hot tub to relax and start the day off right with our hot breakfast or enjoy some of our local dining options. We are so happy that you took a moment to let us know what we did right. We hope to see you soon!

6/10 – Grei

BOBBY

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Not being extra but the front receptionist on Sunday needed a box of crayons and a helmet. She was very extra and overe exaggerated the availability of rooms. As she stated "its like having 7 kids and nobody wants to listen". Other than her and a cracked window and Monday morning at 8 am pressure washing from a scissor lift that had a loud back up alarm, its a great place to stay.
Bodde her 1 natt i april 2023

8/10 – Bra

Lakeea

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We had a great stay. The employees were pleasant.
Bodde her 1 natt i mars 2023
Svar fra Lori den 3. apr. 2023
Dear Lakea,I am thrilled to here you enjoyed your stay with us. Our employees are determined to make every guest feel welcome and treat them like family. We appreciate you taking the time to provide us the compliment. Thank you.

8/10 – Bra

Nathan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No comment
Bodde her 3 netter i mars 2023
Svar fra Customer Service den 2. mai 2024
Nathan, it's great to hear that you had a positive experience at Fairfield Inn & Suites by Marriott South Hill I-85. We hope to welcome you back soon.

10/10 – Utmerket

kathryn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2023
Svar fra Lori den 29. mars 2023
Dear Kathryn,Thank you for choosing to stay with us. I am happy to hear you had a great stay. We look forward to seeing you again the next time your travels bring you to Southside VA.

10/10 – Utmerket

blaine

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
the place was very clean and quiet staff was friendly thanks .
Bodde her 1 natt i mars 2023
Svar fra Lori den 29. mars 2023
Dear Blaine,Thank you for taking the time to provide us our feedback. We are always searching out way to improve. I am thrilled to know we succeeded in making you feel welcom.

10/10 – Utmerket

Emily

Bodde her 3 netter i mars 2023
Svar fra Lori den 29. mars 2023
Dear Emily,I am always happy to hear when our guests enjoy their stay. I am grateful to you for taking the time to provide us feedback about your stay. We look forward to seeing you again soon.

10/10 – Utmerket

Joe

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It would have been nice to know about the $75/night pet fee that wasn’t mentioned or charged when booking through Expedia. Had I known in advance, I could have stayed elsewhere at a much better rate. I didn’t think that was fair at all, but couldn’t argue at midnight after driving all day. I will call ahead and ask before booking in the future. $75 is a little high for one night.
Bodde her 1 natt i mars 2023
Svar fra Lori den 29. mars 2023
Dear Joe, Thank you for staying with us. I am sorry that you were not informed about the pet fee on the Expedia website. I do believe they list it under the Policy section. We appreciate you taking the time to let us know the information is not prominently displayed for you to see. Thank you for choosing to stay with us.

10/10 – Utmerket

Matthew

Bodde her 1 natt i september 2022
Svar fra Lori den 6. mars 2023
Dear Matthew,I am thrilled to hear you enjoyed your stay. We thank you for choosing us as your home away from home. We look forward to seeing you again.

8/10 – Bra

Anthony

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly and pretty clean
Bodde her 1 natt i februar 2023
Svar fra Lori den 21. feb. 2023
Dear Anthony,Thank you for your feedback about your recent stay. We work hard to ensure all guest feel welcomed by our southern hospitality. I am happy to hear you were satisfied. We look forward to seeing you again.

10/10 – Utmerket

Jordan

Bodde her 1 natt i februar 2023
Svar fra Lori den 30. mars 2023
Dear Jordan,Thank you for taking the time to provide your feedback. We appreciate the positive review. We look forward to seeing you again.

10/10 – Utmerket

Curtissa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2023
Svar fra Lori den 13. feb. 2023
Dear Curtissa,Thank you for taking the time and sharing your experience. I am happy to hear that you had an enjoyable stay. We look forward to seeing you again soon.

10/10 – Utmerket

James

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Great Place
A very good place to stay and conveniently located near everything.
Bodde her 2 netter i februar 2023
Svar fra Lori den 13. feb. 2023
Dear James,I am thrilled to hear you had a enjoyable stay and everything was conveniently located for you. We look foward to seeing you the next time you are in Southern Virginia

8/10 – Bra

Amy

Bodde her 1 natt i februar 2023
Svar fra Lori den 6. mars 2023
Dear Amy,Thank you for choosing to stay with us during your recent travels. I am happy to see you enjoyed your stay and everything was as expected. Thank you again for taking the time to share.

10/10 – Utmerket

Malika

Bodde her 2 netter i februar 2023
Svar fra Lori den 6. mars 2023
Dear Malika,Thank you so much for offering your feedback about your stay and offering us a perfect score. We work hard to ensure our guests receive a clean, fresh room. Thank you again. We look forward to seeing you soon.

8/10 – Bra

Ismael

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
without a doubt rest and comfort
Bodde her 1 natt i februar 2023
Svar fra Lori den 10. feb. 2023
Dear Ismael,I am thrilled to hear that you enjoyed your stay with us. Thank you for letting us sharing your thoughts with us. I hope you got a few moments to enjoy our hot breakfast or take a dip in the relaxing pool or jacuzzi. We look forward to seeing you again.

8/10 – Bra

Bennett

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thermostat in our room seemed not to work, the only blemish in a very comfortable stay. Recommended unreservedly for staff, cleanliness, convenience, price vs value.
Bodde her 1 natt i januar 2023
Svar fra Lori den 2. feb. 2023
Dear Bennett,We appreciate your kind words and for taking the time to share your experience. Thank you for letting us know about the thermostat issue. We will have our maintenance team look into this immediately. I am thrilled to hear that you enjoyed your stay with us. We look forward to seeing you again.