Hoteller i South Haven

«Front desk staff was pleasant on arrival. We were assigned a room that the outside door lock could not be operated with a key card. It was nearly at the opposite corner of the building from the only operating exterior door into the lobby (mind you it was single digits with -20 wind chill). Staff then said that the outside door did not work. Would’ve been nice to know. We were then assigned a different room a couple of doors down that had a trick to close the outside door. Better than the ...

«Staff was very courteous and the room was clean.»

«Pictures appear much nicer than actual property. Office had a bad odor as we checked in and found the rooms were also horribly smelling. No fans in bathroom and looks like dispensers were ripped completely out of the wall. Rooms are run down with ceiling and wall paint chipping. Door very hard to secure. Toilet and shower were old stained. More like a Room for hourly rent...if you know what i mean. Terribly disappointed in expedia for even allowing them on their web site. Not worth the money ...

«Room was clean. Staff was friendly and accommodating. »

«I was not able to enjoy the pool it was close after the sure said it was open»

«Clean and comfortable rooms, will definitely stay there again»

«Clean rooms»

«No hot water»

«Muy bien y cómoda »

«Welcoming staff. Room had a very strong air freshener smell like it was trying to cover up an oder. I notice the details and saw that there were a couple hairs in the tub, smears on the mirror, hairdryer not secured in its cradle, and white spots on the bed skirt near the wall, like a drink had been spilled. This just tells me the cleaning staff hurried through the steps without care. The carpet and chair gave a grungy feel to the room. Some people might overlook all this but don't so I wont be ...

«Nice hotel, friendly staff. Room was clean but bathroom fan didn’t work and I could smell mold. I have a bloodhound nose so maybe not everyone would care. Front desk was concerned and made note for maintenance. There is a grow house and dispensary next door. The outside had strong odor from that but inside DID NOT Smell at all. They have coffee machine available 24/7. I love that! Breakfast was as good as I expect. With potatoes, eggs, sausage, waffles, cereals, breads, etc.  ...

«Everything was fine except the AC unit was coming apart so we didn't use it.»

«The cleanliness friendliness of the staff the amenities they had overall great experience»