Residenser i South Glamorgan

«Booked the house to stay, 5 months in advance. Had no contact from the owner, so emailed with 1 month until stay date. Was assured everything was fine. They contacted a week and half before stay date to cancel due to routine maintenance. Three hours on the phone to book somewhere else, to be told I had to wait 72 hours before we could rebook. Asked to have my money back and was told 14 days for a refund. Shocking service!»

«Had a great stay. Would recommend. »

«Excellent communication throughout. Fantastic location,easy walk to city centre or no6 bus almost outside the door or a boat trip round the bay and up the Taff to the Principality Stadium. Apartment was spacious and had everything we needed, with so much choice of eateries on the doorstep at Mermaids Quay no cooking was necessary but there was a full sized oven, microwave and toaster in the kitchen. »

«This place is okay. When we first entered, we were impressed but the longer we stayed, the more we realised little things that weren't entirely up to scratch. The entrance to the building look a little battered, for starters. It was hot in the flat, one of the two windows couldn't open (the handle was loose), the carpet was worn, and we blew a fuse practically every time we cooked. Also one of the sockets didn't work. For the price, though, this was a good offer, and we would stay there again. »