Hoteller i Sonora

«First room I was given, key didn’t work. Went back down to the front desk where they provided me with a new key. Back up to the 3rd floor and the family already staying in that room were woken by guests they were not expecting. The front desk had assigned me a room that was already occupied! Not a pleasant experience for either party at 2am! »

«1st room there was a cokroach on the night stand. Requested another room. That room had crumbs in the bed when the sheets were pulled back. Received a refund. »

«Front desk personnel were great. I even witnessed the manager expertly, politely, and professionally deal with a rude, upset guest. The hotel was clean and staff was nice. The only down side was that a guest in the room above me was very loud. I asked the desk to ask them to keep it down. He either didn't speak to tue guest or the guest (which is most likely) just ignored him. Otherwise a nice stay.»

«Need to purchase a new hot water heater to accommodate the entire hotel. The hot water heater went out during our stay. Quickly repaired but not enough hot water for showers when hotel is full. »

«Only one night so it was good»

«It was cute & cosy, very clean, mattress vey comfortable, really enjoyed our one night stay in the area of Abramham Lincolm birth place. »

«Room was clean. Breakfast was wonderful! Staff were very friendly and helpful! »

«Everything was perfect and just as described! Pillows were too high for partner and i but i think that's just personal preference. »

«Ok»

«The room was clean. The breakfast staff were excellent. They were efficient and kind and helpful. »

«I was extremely disappointed with my stay at this hotel. For the price they are charging, I expected at least a basic level of comfort and quality, but this place fell far below even the minimum standards. The rooms were poorly maintained, with worn-out furniture and a general lack of cleanliness. It felt neglected and far from the “premium” experience the pricing suggests. Basic amenities were either missing or in bad condition, and nothing about the stay justified the high cost. The overall ...

«Clean room. Nice bed. Courteous staff»

«We didn’t have time to enjoy the pool. The staff was nice. The room was clean and the air was great. Would absolutely stay here again. »

«The room was clean, the beds were comfortable, the staff was friendly and greated us very politely even when checking in at 130am. Smooth check in and check out! Breakfast was well rounded and the staff was very accommodating! Great place to stay! »

«We booked the room, but never received the email for the codes to access the property. We called the number on the app and got a recording they were closed. The property is owned by a business a few doors down, and we had to go there to get checked in. The place was cute and clean. There was a common kitchen for people to use, and there was a very strong smell of food when we walked in the front door and we could also smell it in our room. That was a bit unpleasant, but overall a good if you a ...

«Good»

«Dirty shower, dusty room, time was even wrong»

«Comfort Suites usually have great beds. This hotel was no exception. The breakfast could be better, but if I need a good night sleep more than a hearty breakfast I choose Comfort Suites over other chains.»