Hoteller i Somerset

«Dirty and useless staff. Don’t stay here»

«Yes»

«The management team was great to my husband and me. Wouldn't even let us go up stairs to get ice. We would stay there again»

«We had a very clean room. The staff at breakfast was very friendly and the food was really good.»

«The sheets didn’t seem like they were clean they had marks on them did find a couple of bugs, and the carpet was kind of squishy, meaning probably needs to be replaced. I thought they were supposed to be a continental breakfast, but there was none that I could find. The area was kind of suspect a few people look like they shouldn’t be there and did not have rooms there that I could tell just sitting in the parking lot. I asked twice to get clean towels. You only get one set of towels, one set ...

«Clean, comfortable, convenient.»

«Super service from hotell Staff »

«Loved our stay there but Expedia made checking in a NIGHTMARE! It good over two overs to get our roo 😥 Cynthia & Leigh ..staff there were wonderful»

«Yhe room was spacious and clean. It met our need for a comfortable night sleep before we moved on down the road. The beds were comfortable too which was a bonus.»

«Staff was friendly and courteous. Breakfast was fresh and delicious.»

«Very outdated and smelly. The hot tub was not filled and a child fell into it, hitting her head and injuring other body parts. Not well maintained.»

«The staff was incredibly kind, and helpful. The room was freshly cleaned. They even went out of their way to help jump my car when it died and I really appreciate that.»

«Staff was friendly and helpful. Clean room, nice breakfast selections, nice small pool Having a nice BBQ place next door was great. Staff helped with area locations and tourist attractions. Would recommend for Hocking Hills hikers and campers.»

«Dinner was excellent. The room was nice, but the bathroom was small. They wouldn't give us late checkout time, which was kind of annoying.»

«The front desk employee was very nice and helpful. Didn’t use the amenities so I don’t have an option on it. The toilet moved when you sat on it and the tub didn’t drain properly. the air vent in the bathroom was super dusty one of the sheets had a stain on it but that was changed out very swiftly.»

«Cleanliness = 10 Staff friendliness and helpfulness = 14 Parking = 5 (lots of construction in area and crowded) Ambiance = 10 Breakfast = 5 (at best - lots of better breakfasts at other Major hotels)»

«Everything was amazing! The elevator went out and my kid and I were on the third floor so that kinda stunk! But other than that it was great! They even gave my son 2 buckeyes when leaving»

«Door to room and door to bathroom both needs planed. The rub hard on the floor. The breakfast was below average this time.»