Terrasse/patio
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Anmeldelser av Quality Inn & Suites Somerset

2.5 out of 5
Quality Inn & Suites Somerset
240 N Highway 27, Somerset, KY

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 187 av totalt 489 anmeldelser." "
Rangering på 8 − Bra. 164 av totalt 489 anmeldelser." "
Rangering på 6 − Grei. 65 av totalt 489 anmeldelser." "
Rangering på 4 − Dårlig. 42 av totalt 489 anmeldelser." "
Rangering på 2 − Forferdelig. 31 av totalt 489 anmeldelser." "

7,8/10

Renhold

8,6/10

Personale og service

7,8/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Christina

Reiste med partner
Likte: Renhold og personale og service
We like the price and the pool. We wish they would have a better breakfast. Fresh fruit, eggs..
Bodde her 2 netter i april 2024

2/10 – Forferdelig

Cody

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
non smoking room smelt like smoke, dirty cigerette butts in the trashcan. no hot water. front counter staff didnt even smile and was not pleasant.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Delford og Lawrenceburg

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
a banana or apple would have been good at breakfast.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Dawn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024

2/10 – Forferdelig

Justina

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

4/10 – Dårlig

Lori

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Key cards have to be issued every day. Buffet is a joke. Building needs alot of work done. No acess for carts to move your items in or out. Bathrooms need to have repairs. Would not recommend to anyone.
Bodde her 2 netter i mars 2024
Svar fra PH den 13. mars 2024
Dear Lori-Thank you for taking the time to provide feedback about your stay with us. On behalf of our entire team, I would like to apologize for failing to meet your expectations. I will be forwarding your comments to my staff. Thank you again for staying with us.

4/10 – Dårlig

jennifer

Forretningsreisende, Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Staff were really nice it’s just the hotel smelled and the beds are worn out. Not to mention a train track is right behind the hotel and it kept us up most of the night.
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte: Renhold
Likte ikke: Romkomfort
Awful time
We booked this trip so we could take the children swimming and when we were at the pool there was a child that kept cussing in front of my children saying very vulgar words. It wasn't one time it was several times we would run into this child in the halls and he would continue to talk to us and cuss I'm pretty sure it was one of the staffs son . I'm not sure but people shouldn't be letting there kids run around like that in a place people pay good money to stay and feel comfortable not uncomfortable!!!!!
Bodde her 1 natt i februar 2024

8/10 – Bra

Melissa og Baldwin

Forretningsreisende
Likte: Personale og service
Everything is dated and run down. The top comforters on the bed were not clean.
Bodde her 1 natt i februar 2024

8/10 – Bra

Louise

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Trip has been good.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

8/10 – Bra

Chelsey

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing stay
We stayed for about a week and it has been nothing short of amazing. Yeah the building is a lottle outdated which they mentioned they was about to start remodel. The pool is always super warm and the staff is so friendly and assist with anything that they can.
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Very upset
This has been the worst stay ive ever experienced and ive spent alot of time in hotel's and many of those times in this one. I paid quiet a bit to reserve this hotel and the internet has been awful, we've barley been able to watch tv due to the internet. When we've took our daughter to swim we have had to ask for towels every time. Im not sure ill ever return to this hotel or not even though it use to be a favorite because nothing has worked as should for the price i paid and I've been here 4 nights.
Bodde her 3 netter i januar 2024

2/10 – Forferdelig

Celestine

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

8/10 – Bra

Lynda

Likte: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Ronnie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Kevin og Gallatin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Area immediately around the property isn't bad, it just isn't very good either.
Bodde her 1 natt i januar 2024

8/10 – Bra

Carla

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved that there was a indoor heated pool and firness room
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Jnet

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Have always stayed at this location and never had a bad experience until this trip. Went to take shower and water didn't get hot. My 2 hour coffee in my yeti cup was warmer then the water turned all the way to high. Went to front desk and told them and the guy said want me to change rooms No water is still going to be the same maybe not turn your boiler down somehow the water is t even warm. But we stayed anyway and checked out early
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Jenny

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff here have been extremely helpful and friendly. I couldn't be more pleased with our stay at the Quality Inn & Suites here in Somerset Kentucky!
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Janet

Bodde her 2 netter i desember 2023

10/10 – Utmerket

John

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Got in late due to an accident, they accommodated us very well and let us have a late check out while repairs were being made. Thank you so much. Wonderful staff.
Bodde her 1 natt i januar 2024

8/10 – Bra

Lori

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice hotel for the price. Comfortable bed
Bodde her 3 netter i januar 2024

8/10 – Bra

Diana

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Jason

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff are great! I traveled here for work and the hotel was quiet and well maintained. Its location is ideal too for travelers. Close to two major highways. Definitely recommend!
Bodde her 6 netter i januar 2024

10/10 – Utmerket

Alisa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Front desk staff are great, especially Kathy.
Bodde her 1 natt i januar 2024

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Ok place for a night of passing thru.
The room was average clean, the ceiling in the corner was peeling. The mattress was hard.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Clayton M

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Carmelita

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Aiko

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
いつも利用させていただいています。空港から近く助かってます
Bodde her 11 netter i desember 2023

2/10 – Forferdelig

Anna

Reiste med familie
My reservation was incorrect. The women at check in refused to run my card for the room, but had tried to run it twice before I checked in. She called to confirm I was coming, made it clear I would pay at property, she then attempted to run my card for two rooms. When I called she attempted to run my card again, after I again stated that I would pay upon arrival at property. Once I arrived at property, she saw my card and refused to run it, stating that the hotel doesn’t accept that banks debit card or my visa credit card. I was confused. She then canceled my reservations or so she said, the next night another attempt to run my card occurred.
Bodde her 1 natt i desember 2023

2/10 – Forferdelig

Anna

Bodde her 1 natt i januar 2024

8/10 – Bra

Nicola

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was exactly what we needed a cheap fairly nice place, showing its age (paint peeling in some areas). The hallway outside our room smelled strongly of smoke - think it was from the back stairway. The staff was outstanding and friendly - the bed was VERY comfortable. Breakfast was good, had what we needed.
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Nichole

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Because the place is older there are updates of some things do still need to be done. But for an older place the smell and clean was very good.
Bodde her 1 natt i desember 2023

8/10 – Bra

Cory

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

10/10 – Utmerket

Shelia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We highly recommend this one!
Cold outside but very comfortable inside! Employees were very nice and had awesome customer service! Will stay there again just because the 1 night was a great stay!
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Jason

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i desember 2023

10/10 – Utmerket

Maureen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The front desk staff were all very nice and friendly. Very sweet ladies! The property was very clean, close to everything i needed during my trip. And nice and quiet even though its on the main road. Will definately stay here again.
Bodde her 1 natt i desember 2023
Svar fra PH den 2. jan. 2024
Dear Maureen,Thank you for your positive review! We are happy that your stay with us was great. Please visit us again soon!

6/10 – Grei

Susan

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Although the staff was friendly, and helpful. The hotel needs attention.
Bodde her 3 netter i desember 2023

10/10 – Utmerket

Joan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
My first room was next to screaming children however the front desk quickly switched me to a quiet area. There was a train nearby that came thru blowing it's whistle a few times. Very pleasant front desk staff.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Ricky

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean facility and convenient for me.
Bodde her 1 natt i desember 2023

8/10 – Bra

Stan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good on a budget
Only 4 small pillows on a king bed, brrakfast was very limited with. O meat or eĝs anfd no hot whirlpool. For 63 dollars a night it was above average but not great. At 100 a night it would have been sub par. We are buildi g a nrw hime nrarby and probably use it again.
Bodde her 3 netter i desember 2023

6/10 – Grei

Robert

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
The window drape and its rods fell down. We had cold water on our second morning. Breakfast was quite good.
Bodde her 2 netter i desember 2023

6/10 – Grei

Michelle

Reiste med familie
Likte: Personale og service og romkomfort
Staff was excellent. More variety for bewakfast would great. Overall good hotel.
Bodde her 2 netter i desember 2023

2/10 – Forferdelig

Teresa

Bodde her 2 netter i desember 2023

10/10 – Utmerket

Sabrina

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023

8/10 – Bra

Danny

Likte: Personale og service
Bodde her 1 natt i november 2023
Svar fra PH den 27. nov. 2023
Thank you for taking the time to provide us with your feedback about your stay with us. We also like to thank you for choosing us to accommodate you while you while you were here in town. Hope to see you again soon.

8/10 – Bra

Ray

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023

6/10 – Grei

John

Bodde her 1 natt i november 2023